Userpilot

DECEMBER 31, 2024

You get something that truly works for you, and we get to connect with people who value what we offer and have the potential to become power users (and sources of sustainable revenue!). Trying to bring in as many users as possible, only to see most of them lose interest before their free trial is even over. The alternative?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 27, 2025

I mean what happens after the download: how users navigate, what features they engage with, and where they drop off. So you can better analyze in-app behavior, whether you’re an app developer, product manager, or part of a growth team looking to optimize every tap, swipe, and session. Why track in-app user behavior?

Analytic Tools 93

Analytic Tools Research Software Feedback Software Data Visualization 93

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. The real challenge comes when you’re deciding how you actually want to execute on this concept and actually begin gathering mobile feedback in your own app. Where do you start? What tools do you use?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Developer Controls: Streamlined UI and SQLite support. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler.

Data Visualization 64

Data Visualization Customer Experience Customer Feedback Development 64

Userpilot

OCTOBER 31, 2024

Product analytics refers to the process of gathering and analyzing data on how users interact with a product. It tracks key metrics such as feature usage , user flows, and behavior patterns to explore user preferences and pain points. Improves product-market fit through actionable insights. Lack of team resources.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Product Talk

JANUARY 17, 2024

The longer they work on their idea, the more invested they become, increasing the likelihood they miss the negative feedback altogether. A lot of these potential users were product managers, which got Kranthi interested in the field of product management and potential use cases for a tool like this. It’s a vicious cycle.

Customer Experience 313

Customer Experience User Friction User Testing Customer Feedback 313

Reveal

FEBRUARY 20, 2025

Reveal Embedded Analytics We know how difficult it is to create dashboards, especially for web applications. However, running business operations or targeted campaigns without insights into their effectiveness is not an option. Thats what dashboards are for. They track everything from user behavior to system performance.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Alchemer Mobile

MAY 19, 2021

Now, more than ever, your customers want to be heard. They’re itching to give you feedback. To help you with this, we compiled a list of the top mobile in-app feedback tools of 2021. Mobile in-app feedback tools & solutions. mParticle is the customer data platform for brands leading the CX revolution.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

APRIL 16, 2025

Your customer information lives in Salesforce, while your support tickets are in Zendesk, your product usage data in Mixpanel, and your marketing campaigns in HubSpot. Data fragmentation prevents you from delivering the cohesive, personalized experiences your customers expect. But that view only reflects web users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Instead, choose actionable metrics that reflect your apps unique value, user behaviours , and business model.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. Analytics forwards starts with understanding user psychology. User journey map on Userpilot.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Userpilot

MARCH 9, 2025

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? For starters, it shows you dont know your customers well enough. But worse than that, it leads to lower revenue, failed products, and plummeting customer loyalty. The short answer: yes.

Research Software 77

Research Software User Testing Analytic Tools Feedback Software 77

Userpilot

FEBRUARY 25, 2025

A high bounce rate might seem like lost interest, but what if users left because they couldnt find what they needed? Thats why you need user session analysis. Beyond the numbers: Understand why context matters Raw user behavioral data can be misleading without context. On the surface, it looks like a win.

Data Visualization 85

Data Visualization User Testing Customer Feedback Customer Experience 85

Userpilot

APRIL 22, 2024

A customer sentiment dashboard is a great way to visualize customer feedback and see what users love (or hate) about your product. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Track customer behavior for experience insights.

Data Visualization 99

Data Visualization Dashboard Customer Feedback User Testing 99

Lenny Rachitsky

JANUARY 7, 2025

Choosing your tooling Current AI development tools come in three types: Chatbots (e.g. Claude , ChatGPT ): The AI tools you probably know, which can also write and explain basic code Cloud development environments (e.g. GitHub Copliot , Cursor , Windsurf , Zed ): Development environments (i.e.

Feedback Software 142

Feedback Software Data Visualization ChatGPT Software Review 142

The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals. How do I create a mobile app KPI dashboard?

Data Visualization 145

Data Visualization KPI Analytic Tools Research Software 145

Userpilot

AUGUST 30, 2024

Customer insights enable SaaS teams to understand them better and build products that satisfy their genuine needs. From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Let’s dive right in! Book the demo to find out how!

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

NOVEMBER 17, 2024

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. He’s passionate about creating beautiful yet simple solutions to complex problems, aiming to empower all users to self-serve. Why actionable product analytics are important.

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

The Product Guy

JANUARY 23, 2025

Too often, our eagerness to solve problems leads us to focus on quick fixes instead of deeper insights. These kinds of questions help uncover actionable insights, like trying a group activity for social motivation or breaking your routine into shorter, more manageable sessions. Instead of asking, Why are customers leaving?

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce. Ready to uncover their secrets? Keepreading!

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

MAY 17, 2025

Tracking user behavior analytics in mobile apps is a whole different challenge compared to the web. Without a global DOM or easy auto-capture tools, tracking mobile app user behavior takes more planning. So if you want real insights, you can’t just capture clicks at random. What do you need to know about app user behavior?

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

Product Talk

JANUARY 24, 2024

The foundation of continuous discovery is weekly touchpoints with customers. It sounds simple, but what happens if your product is so new that you don’t have any customers yet? What do you do about discovery if your product is so new that you don’t have any customers yet?

Research Software 302

Research Software Feedback Software User Testing Customer Experience 302

Product Innovation Educators

JULY 22, 2024

Get to Know Your User (30 minutes) First things first – who are you solving for? This step is all about understanding who your user is. Example: Imagine you’re designing a new dashboard for a fintech app. Dig into the Problem (30 minutes) Now that you know your user, it’s time to get to the heart of the issue.

User Testing 301

User Testing Data Visualization Research Software Feedback Software 301

Userpilot

FEBRUARY 13, 2025

Data visualization tools help turn your messy spreadsheets into clear, interactive insights. For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. The goal is simple: make data easy to understand and improve user experience quickly.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

Userpilot

MAY 28, 2025

As a product manager, Ive seen it become a constant loop of juggling SDKs, waiting on engineering sprints, patching together feedback tools, and praying your analytics make sense. Meanwhile, your users churn because they find the app confusing. Userpilot doesnt just show you what users are doing. Userpilot Mobile landing page.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software User Testing 75

Userpilot

JUNE 28, 2024

With various methods and best practices flying around, you might be wondering how to collect customer feedback for your SaaS in the best way possible. To make your job easier, we’ve compiled some tried-and-true strategies and ways of collecting actionable user insights in this guide. Let’s dive right in!

Feedback Software 102

Feedback Software User Testing Customer Feedback Analytic Tools 102

Userpilot

AUGUST 17, 2024

It allows gyms, yoga studios, spas, outdoor centers, and personal trainers to streamline day-to-day operations: admin, finance, and customer care. Additionally, their in-house help center was difficult to maintain, and users had no easy way to report issues from within the product. Why did Zoezi decide to give Userpilot a shot?

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Usersnap

FEBRUARY 24, 2025

The key isnt just understanding users but unlocking insights that lead to solutions they cant live without. Product discovery is critical in identifying workflows, pain points, and user goals that shape successful products. Using structured product discovery questions , teams uncover insights critical for success.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

Userpilot

NOVEMBER 22, 2024

Ever feel like you’re missing a piece of the puzzle when it comes to understanding your users? You know what users are doing, but not why. This powerful tool allows you to see your website or web app through your users’ eyes. A session replay is a recreation of a user’s journey on a website or app.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

APRIL 17, 2024

Want to understand what customers think and how they behave in your product ? If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Userpilot

JUNE 2, 2024

Customer intelligence (CI) data and insights are instrumental in product management. They also help create a personalized customer experience and improve product adoption. However, with so many customer intelligence tools available, how do you select the right one? Book a demo now to see it in action.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Planet

MAY 1, 2025

After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, weve found that tapping into users emotional motivations can transform their entire financial journey.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MAY 17, 2025

Many product teams dont truly understand their app user journey. No surprise, then, that most apps lose 77% of their daily active users within just three days of installation. Without a clear view of the user journey, teams optimize the wrong things while real friction points go unnoticed. Ive felt that sting.

Analytic Tools 62

Analytic Tools Research Software Feedback Software Data Visualization 62

Intercom, Inc.

MARCH 10, 2020

Global customer support teams are used to working across different offices. But as we consider how we take our customer support fully remote, we are rethinking how we would use our workflows, automation tools, and day-to-day rituals to protect our team dynamics and productivity. Tools for collaboration and knowledge sharing.

Customer Experience 221

Customer Experience Customer Feedback User Testing Feedback Software 221