Roman Pichler

AUGUST 11, 2020

The overall example I use to illustrate the mistakes is a healthy eating app that helps its users improve their eating habits and live more healthily. More Information : 8 Tips for Creating A Compelling Product Vision and Strategize , pp. Examples : “Everyone who owns a smartphone”, “Business users and consumers”.

Vision 303

Vision User Testing Research Software Product Research 303

Userpilot

MAY 1, 2024

There is a ton of product management advice out there, but most of it is generic tips repeated over and over again. Amidst this sea of content, the insights of one individual stand out, and that is Lenny Rachitsky. Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar.

Feedback Software 77

Feedback Software Analytic Tools User Testing Customer Feedback 77

Roman Pichler

OCTOBER 5, 2021

One of the challenges the agile transition team was concerned about was the choice of the right product backlog tool, which at first seemed odd to me. Another time, I was asked to help a team of a major charity in the UK whose task was to create a new website for their fund-raising campaigns. The Product Backlog is Too Big.

Weak Development Team 276

Weak Development Team Customer Experience User Testing Feedback Software 276

Lenny Rachitsky

APRIL 28, 2024

Founders of acquihired companies led the teams behind Community Notes, Spaces, Super Follows, Fleets, Communities, Tipping, and more. Twitter acquihired entrepreneur types who were ambitious and then gave them responsibility and autonomy to develop new products. Copying can be done in good taste or poor taste.

User Testing 112

User Testing Analytic Tools Feedback Software Weak Development Team 112

Intercom, Inc.

JUNE 1, 2021

Over the course of the past year, the customer support landscape has changed for good. As brick-and-mortar businesses closed worldwide, companies and customers alike had to pivot to digital-first ways of doing business. According to recent research, however, many teams aren’t sufficiently equipped to meet these new challenges.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

JANUARY 14, 2024

In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in. TL;DR A product manager leads the product management team and is responsible for overseeing all stages of the product development process.

Data Visualization 93

Data Visualization Analytic Tools Research Software Feedback Software 93

Userpilot

OCTOBER 30, 2023

As such, implementing a data maturity model to get the most out of new insights will help you act on your product analytics instead of becoming distracted by vanity metrics. Internal culture, data quality, analysis tools, usage strategies, analysis methods, team skills, and strong leadership all impact the data maturity of an organization.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Customer Feedback 85

Mind the Product

OCTOBER 4, 2018

Team issues can have a negative impact on a project and your people long term. There are a bunch of ways they might manifest themselves – and I’ve written them down as I’ve heard them over a decade of building digital products in cross-functional teams. This list is most useful for in-flight project teams, off and sprinting.

Weak Development Team 115

Weak Development Team Document Customer Experience Customer Feedback 115

Userpilot

AUGUST 21, 2023

TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Product managers often work in cross-functional teams and bridge the gap between multiple departments. Leadership. What qualities do you look for in a strong product team? As such, they need to have superb communication skills.

User Testing 78

User Testing Research Software Feedback Software Product Research 78

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 97

Analytic Tools Research Software Feedback Software Customer Experience 97

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. The important basis is the development of a strategy for short- and long-term digital transformation based on business results rather than technology. Use statistics to quantify the impact.

Enterprise 122

Enterprise Research Software Feedback Software Strategy 122

People-First Product Leadership

MARCH 4, 2024

How would you approach working with new team members in a different country, specifically to grow empathy and connection, due to cultural differences? Even though it is a large enterprise, you can apply these tips within any size of company. Starting a community of practice I joined Pearson to create the Future Technologies team.

User Testing 59

User Testing Feedback Software Technical Review Product Research 59

Roman Pichler

OCTOBER 21, 2016

When I am happy and content, everything seems OK—even an nagging problem with my website isn’t that bad and can wait. But when I am discontent, tense, or tired, small things can seem big and bad. Secondly, a major success factor for every product person is to develop empathy for the users and customers.

Product Management 209

Product Management Product Manager Customer Experience User Testing 209

UX Studio: Product Management

JUNE 22, 2021

They get most of the recognition, but they also have to be involved in everything, which is super tiring and often leads to stress, burnout, and bad health. Today there is a new school of leadership emerging to remove this frustration. It’s called empowering leadership. Context: the most important tool to empower your team.

Data Visualization 130

Data Visualization User Testing Analytic Tools Weak Development Team 130

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. For instance, “how do we think this change to the onboarding workflow will shift user behavior?” We versus They. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” My view is that this evolution is bad for product management careers and the customers who benefit from what we do.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

UX Studio: Product Management

MARCH 28, 2022

If you want to know what the culture is like in a product team, you should visit one of their product meetings. Is it technical details, customer insights or revenue and money? None of these are good or bad, but these signs can help you evaluate the culture of the team. How were we developing our teams?

Weak Development Team 110

Weak Development Team User Testing Data Visualization Customer Feedback 110

Mind the Product

JANUARY 21, 2019

As product managers our job description is pretty simple: to make all of our software development projects succeed. In fact, I would go so far as to say any failures or successes of the team are failures or successes of product management. Without defining success, it is quite likely the team may work towards different objectives.

User Testing 150

User Testing Research Software Feedback Software Product Management 150

Intercom, Inc.

NOVEMBER 14, 2019

As a brand new company, you might engage in plenty of initiatives that are inherently un-scalable – because there’s no better way to nurture customer love than through a personal relationship. It’s time to start thinking about retention at scale and bring onboard a customer success team. Why you need a customer success team.

User Testing 108

User Testing Customer Feedback Customer Experience Weak Development Team 108

The Product Coalition

FEBRUARY 12, 2024

“Feedback is the breakfast of champions.” -Ken Yet I could still see the tension on the team’s face and almost feel the hesitance in the air even though we were all separated by significant distance — no one wanted to be there. As a result, the team struggled with how to prepare. Yeah, I was seemingly in a bad mood.

Technical Review 113

Technical Review User Testing Product Research Customer Feedback 113

ProductPlan

MARCH 1, 2023

Product Planning is researching, making decisions, and taking action to develop a successful product. Product management teams will have their cadence and frameworks for planning, but typically it consists of some version of annual combined with quarterly planning. What is Product Planning?

Research Software 52

Research Software Feedback Software Weak Development Team User Testing 52

The Product Coalition

FEBRUARY 27, 2022

Here are my tips for getting your job off to a great start. Only among my consulting customers , two companies recently hired a new VP of Product. Even if you’re not starting a new position now, you probably won’t retire from your current company, so at some point, the tips in this article would surely be relevant for you?—?save

Weak Development Team 136

Weak Development Team Leadership Data Visualization Positioning 136

Gainsight

APRIL 14, 2022

Transforming your customer success strategies into revenue-driving operations takes more than additional customer success managers. Expanding the team is not always the right answer to address scale and impact. Often, it’s about leadership. They are the driving force of any CS team. Why CS Ops? That’s great!

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Weak Development Team 52

Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Let’s dive in!

Technical Review 80

Technical Review User Testing Product Management Product Manager 80

Product Innovation Educators

AUGUST 26, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. HBR study – team members, not leaders, more responsible for innovation. Instead, it is how team members interact and their accomplishments that drive innovation.

Weak Development Team 49

Weak Development Team Customer Feedback Product Management Product Manager 49

Mixpanel

JANUARY 21, 2020

As Director of Product Management at Mixpanel, an important part of my role is hiring and developing a world-class team of product managers and ensuring that we’re empowering those people to be the best product managers they can be. Customer focus. I hope you find this info both thought-provoking and useful. Job history.

Weak Development Team 87

Weak Development Team Customer Experience Reporting Tools Feedback Software 87

The Product HQ

MAY 10, 2024

Since product development is such a lucrative field, this is a crucial role for the company. This includes the project management of all of the activities done in product conceptualization, design, development, and marketing. Since the team is small, you will have to manage the technical aspects of product development.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Department of Product

JUNE 27, 2022

Poor structure can make things worse. Define your org structure There are many ways to organize product development. For example, Frontend and Backend teams. So they expect Frontend teams and Backend teams. Every team should aspirationally be able to deliver business value without involving other teams.

Weak Development Team 52

Weak Development Team Onboarding KPIs Embedded Analytics Reporting Tools 52

Johanna Rothman

AUGUST 11, 2022

Many agile teams and product leaders assume they can make many product decisions on their own. They do have some constraints, such as “this kind of customer” and “these kinds of problems.” Product leaders assume they can plan and replan the product backlog, based on the team's learning.

Fractional CTO 102

Fractional CTO Data Visualization Weak Development Team Product Research 102

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

Roman Pichler

APRIL 1, 2020

Here is why: We routinely interact with individuals who have different perspectives, interest, and needs, such as users, customers, stakeholders , development team members. Users don’t always have the same wants and needs as customers, and the ideas of the stakeholders and dev team may diverge.

Customer Experience 256

Customer Experience Product Management Product Manager Product Research 256

The Product Coalition

MAY 31, 2018

may choose to operate in silos, Product Management is the department that brings all of the teams together to ensure everyone’s voice is heard, vision is seen, and needs are met. for the good or bad. I hope you will read my book, the first in a planned series to give you scenarios, tips, perspectives and more.

Leadership 60

Leadership Product Management Product Manager Weak Development Team 60

ProductPlan

NOVEMBER 3, 2021

Effective product team communication is not about talking to your team more often or providing them with more granular tasks. You want to make sure your team understands why what they’re doing matters. Not just from you to your team, but from them to you, and to each other. What is this data telling us?

Weak Development Team 86

Weak Development Team Product Research Customer Feedback Feedback Software 86

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. Final round: 3 sets of 45-minute interviews with PMs Same interview format as previous round, with an additional one on leadership & drive to see how you lead and work with others. Now onto spicier details.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I decided to join SAP , which was great, but there was a lot of user pain to observe.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Research Software Customer Feedback 188

The Product Coalition

JUNE 5, 2018

Thanks to Jay Reed, Flickr We were recently lucky enough to spend some time with a talented team building a new B2B SaaS product within a global organization. We talked about building SaaS products, the challenges we are working on, the power of Customer Success and how product feedback can be used effectively.

Feedback Software 60

Feedback Software User Testing Customer Feedback B2B 60