Customer Feedback Outbound Technical Review UX 
Userpilot
JULY 4, 2023
Read on to discover how to cross the chasm and scale your technology company. There are five segments in the technology adoption lifecycle: Innovators; Early adopters; Early majority; Late majority; Laggards; Some strategies to crossing the chasm include: Create a buzz to help attract the right technology enthusiast to your product early.
Userpilot
APRIL 8, 2022
Hint: it starts with user feedback. They worked with many tech companies and were funded $50k from the first round of investors to build the MVP and find Product-Market fit. Product market fit happens when you have identified your target customer (“market”) and you have built the right product for them.
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The Product Coalition
MAY 10, 2019
The journey that a user takes to complete an action is critical because it speaks volumes about their intent and your app’s usability. In analytics lingo, one way to assess these critical journeys is through user flows. What is a user flow? User flows are for the visual learner. Let’s rewind for a second though.
Mironov Consulting
DECEMBER 31, 2017
These discussions often get very technical or theoretical: treating roadmapping as a purely intellectual exercise, where our secret ambition is for the world to admire our brilliant algorithms and decision criteria. . “Why isn’t my strategic customer’s feature request included?” It certainly feels that way.
The Product Coalition
JULY 8, 2019
An insight into Product Marketing roles, responsibilities and KPIs after interviewing dozens of Product Marketing Managers. The State of Product Marketing today Product Marketing is like Customer Success was 5 years ago; misunderstood but easily thrown around.
Bain Public
NOVEMBER 4, 2018
Organizations don’t always wants product managers to align product (or technology) initiatives with the business strategy. Product Managers translate between the need to support the effectiveness of outbound activities (Sales, Marketing, Customer support) and the need for efficiency in internal ones (Strategy, Engineering, UX).
Intercom, Inc.
DECEMBER 3, 2020
On the last Built for You episode, we talked about how customer feedback informs the features we build at Intercom. In the first podcast, I chatted with some of our teams from research, engineering, and product management, who translated your feedback into the features and products we built. Building Series from the ground up.
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