Remove Customer Feedback Remove Product Research Remove Wireless
article thumbnail

Media Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Expressed customer emotion. However, while mobile teams surveyed 37% of their consumers for feedback, only 8% responded (13% overall)—an area for improvement in 2022. Data included: Ratings and reviews.

article thumbnail

342: Conjoint the correct way – with Patty Yanes

Product Innovation Educators

A tool to help product managers understand what features customers value. Today we are talking about conjoint analysis, which is a tool you can use to make informed decisions about what customers value and what they will pay for. Summary of some concepts discussed for product managers. [1:49]

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to learn from churn – designing good user offboarding

Intercom, Inc.

We’ve all signed up for a product only to realize a few months later that it didn’t quite fit our needs. Maybe you’ve had a similar experience trying to exit your contract with your cable television or wireless carrier provider. More often than not, the closing experience of these products leaves a lot to be desired.

article thumbnail

2021 Engagement Benchmarks for Media Apps

Alchemer Mobile

Telco (communications providers, wireless networks, etc.). Below are short summaries of the six subcategories included in our research, with engagement benchmarks for companies to aim for in 2021. News apps prioritized hearing from customers by prompting 32% of consumers for in-app surveys, higher than the macro average of 25%.

article thumbnail

In-Lab Testing 101: A User Researcher’s Guide

Userzoom

As part of our UX 101 education series , where we discuss the different types of studies and research methodologies you can use with the UserZoom platform, we’d like to introduce our readers to the exciting world of in-lab testing! What is in-lab testing? What are typical use cases for in-lab testing?

article thumbnail

Finding Product Culture Fit

Sachin Rekhi

Product managers most often reach out to me for advice when they are in the midst of contemplating their next role. But the one conversation that people often tell me they find uniquely insightful is our discussion on finding product culture fit. So I wanted to share my thoughts on this more broadly.

article thumbnail

10 Innovative Health Apps to Inspire Healthcare Product Managers

The Product Coalition

Our Top Picks For product managers in the area of MedTech, Connected Health, Telehealth, here is a run-down of 10 innovative health apps which highlight that the future of personalized health is already here. The device comes with a glucose meter, disposable test strip cartridge and lancing device. 10 Innovative Health Apps?—?Our