Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

The Product Coalition

SEPTEMBER 7, 2023

That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. In cities plagued by traffic jams, Uber introduced motorbike taxis as a quicker, more efficient means of transport.

User Testing 101

User Testing Development Product Research Feedback Software 101

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Bain Public

JULY 13, 2020

Since meeting at Techstars Montréal AI Accelerator in 2019, we’ve worked with Blaise Transit to provide them with the product leadership consulting, coaching, advice and support they need to bring their entire technical roadmap to the next level. The Product Strategy: How We’ve Helped Blaise Transit. cities since January 2020.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

ProductPlan

SEPTEMBER 1, 2022

We pack our bags, select our mode of transportation, and set off with no intention of deviating from the plan. We expend additional resources and political capital, eroding the faith and trust our colleagues, superiors, and customers placed in us. Infuse the Product Roadmap with the Product Vision. Those aren’t trivial matters.

Vision 59

Vision Roadmap Product Research Transportation 59

Mironov Consulting

APRIL 12, 2020

Implications for customers, markets and company economics that may change what we build. Assume that some of your team may need more (short-term) help around cross-functional strategies, complex planning or other “deep thinking” tasks during this very stressful period. Then Onto Crisis Product Strategies.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Bain Public

NOVEMBER 29, 2020

Furthermore, as the population in urban cities increases, public transportation and a number of other mobility options becomes vital. Uber, Lift, electric scooters, bike-sharing, public transport etc.) In today’s world, fewer people have private cars. In fact, since 1986, there has been a 29.7% over owning a car.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Influencing the Roadmap. Managing the Function.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

revolutionized the direct transportation market. Laura Jones is head of product marketing at Uber and recently participated in an AMA on influencing the product roadmap via Sharebird , a place to see how people at top companies do product marketing. Influencing the Roadmap. Managing the Function.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Mind the Product

SEPTEMBER 4, 2017

You’ll find platforms across many industries, from transportation to book publishing. Platform product managers must think about longer-term roadmaps, manage multiple stakeholders – including developers – and keep the big picture in mind. What is the value proposition for your customers? Value Proposition.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Technical Review 90

Intercom, Inc.

JUNE 10, 2020

Also known as Product Intuition or Product Instinct or Product Taste, it is the idea that you can use your own judgment to (1) accurately predict what your customers need, want and value, and (2) design and ship the right solution for them. Product Judgment is obtained through direct experiences with customers. What exactly is it?

Research Software 291

Research Software Weak Development Team Reporting Tools Customer Communications 291

UX Studio: Product Management

JULY 12, 2021

An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store. Strategic brand communication with custom web design delivered by eCommerce web designers and developers.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. A customer in the market for a Porsche is likely not considering a Volkswagen and visa versa.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Bain Public

MAY 29, 2020

The right mentoring and coaching support facilitates a startup’s transformation and enables roadmap planning and execution, without straying from the ultimate vision and goal. Product management is a job that encompasses elements of business strategy, engineering, marketing and market research. In fact, 83.9%

CTO Coach 52

CTO Coach Research Software Feedback Software Startups 52

ProductPlan

JUNE 14, 2022

For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. This article will discuss why the best products require both vision and strategy and their codependent nature. Uber : Transportation as reliable as running water, everywhere for everyone.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Andrew Chen

NOVEMBER 15, 2021

These types of products benefit from “network effects” — that they become more useful as more users engage. But underneath its deceptively basic user interface was a complex, global operation required to sustain the business. This is why they grow to be so powerful, and valuable. TK paced around the room again. “No,

Books 63

Books Research Software Reporting Tools Technical Review 63

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. Teresa: Who are your typical customers? ” I think we were also still missing tying that back to the business strategy piece. ” conversation.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 91

Analytic Tools Data Visualization Research Software Customer Experience 91

Bain Public

AUGUST 14, 2021

Product leaders working within CleanTech startups need to deliver sustainable products through a viable monetization strategy to help private and public organizations that need to implement climate change adaptation measures (e.g. In addition, we’ve also helped them work on defining their financial viability strategies.

Analytic Tools 52

Analytic Tools Feedback Software Startups Data Visualization 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18