Userpilot

APRIL 11, 2023

Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together.

Feedback Software 95

Feedback Software Analytic Tools Data Visualization User Testing 95

Usersnap

APRIL 29, 2023

From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. Inputs from users can also be submitted in real-time to ChatGPT in order to receive a generated response.

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

UX Planet

MAY 24, 2024

The technology offers innovative solutions to enhance production efficiency, improve quality control, personalize nutrition recommendations, optimize supply chain management, and leverage customer insights for strategic marketing. Some food production companies put them on packaging to lure customers with AI food.

Artificial Inteligence 82

Artificial Inteligence Research Software Feedback Software Data Visualization 82

Alchemer Mobile

NOVEMBER 18, 2020

Prior to her time in fintech, she founded two connected car startups focused on car app development and the future of transportation. I was talking to insurance companies and telecoms to understand how they could leverage the car data to create efficiencies and excellent customer experience. Here’s what Liz had to say!

Data Visualization 246

Data Visualization User Friction Customer Experience Transportation 246

The Product Coalition

NOVEMBER 27, 2023

This vertical SaaS functions as a feedback management solution, but it is a feedback management solution designed exclusively for other SaaS companies. A guide to vertical strategy implementation for SaaS startups: Tips included 1. They lost about 60% of their revenue by letting rid of non-healthcare customers.

Research Software 132

Research Software Feedback Software Reporting Tools User Testing 132

Userpilot

MARCH 29, 2024

In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. TL;DR Brand activation involves building awareness for a company through engaging interactions with potential customers. Let’s dive in!

Branding 91

Branding Analytic Tools Feedback Software User Testing 91

The Product Coalition

OCTOBER 12, 2020

Ford Model T revolutionized transportation and powered multiple other revolutions. Ford’s famous quote tells you exactly how he wanted it done: “Any customer can have a car painted any color that he wants, so long as it is black”. In our world, this would have been considered a great product strategy. By ModelTMitch?—?Own

Product Strategy 114

Product Strategy Strategy User Testing Product Research 114

UX Studio

FEBRUARY 15, 2024

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

Reveal

AUGUST 24, 2022

Banking : Deliver great benefits to customers and employees alike. To evaluate risk and prevent frauds, banks are using BI with advanced data algorithms, you can identify potential risks related to lending money to customers with poor credit scores and help you decide whether to approve or decline their loan application.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

SEPTEMBER 7, 2022

MVP: Test an Idea Before Investing In It In 2010, businessman Joel Gascoigne came up with an idea to create an app that would allow social media users to plan the date and time of posting. When the product met users’ expectations, the entrepreneur continued to develop its functionality. To begin with, the team will offer a MVP?—?a

User Testing 125

User Testing Feedback Software Research Software Product Research 125

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Userzoom

JANUARY 7, 2020

Can a change management process help your company survive users’ negativity towards necessary changes to your digital product? How do we make improvements to our sites without annoying our users? Well, you would likely begin by contacting your users and telling them that you plan to make a change to your site.

User Testing 93

User Testing Customer Feedback Customer Experience Research Software 93

The Product Coalition

JANUARY 12, 2023

. "Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. From cloud computing to customer experience transformation, we’ll look at what each type of transformation entails and how it can help your business.

Artificial Inteligence 128

Artificial Inteligence Data Visualization Analytic Tools Research Software 128

The Product Coalition

NOVEMBER 1, 2022

To understand customer behavior in tourism, companies examine interactions amongst influencing elements. Hence, service providers will identify the relationship between tourism and customer behavior. Tourist motivation is vital in marketing strategies such as segmentation, product development, etc.

Research Software 98

Research Software Feedback Software User Testing Travel 98

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Gainsight

OCTOBER 10, 2023

The use cases for AI are endless but most commonly tied to industries like healthcare, financial services, transportation, retail, energy, and manufacturing. These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. What outcomes are your customers expecting?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Mironov Consulting

APRIL 12, 2020

Implications for customers, markets and company economics that may change what we build. Assume that some of your team may need more (short-term) help around cross-functional strategies, complex planning or other “deep thinking” tasks during this very stressful period. Then Onto Crisis Product Strategies.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

Intercom, Inc.

MAY 5, 2020

Helping businesses connect with their customers is what we’ve been doing since the very beginning of Intercom, but we also believe that weaving better interconnections between businesses helps everyone succeed. Customization, for better or for worse, is a crucial attribute for platforms.”. Reading list: Advice for customer retention.

Feedback Software 171

Feedback Software Data Visualization Customer Experience User Testing 171

Valerian Tech

JULY 10, 2023

ML algorithms analyze medical data, such as patient records and medical images, to identify patterns, predict outcomes, and provide valuable insights for physicians. Finance: AI and ML are enhancing fraud detection, risk assessment, and trading strategies in the financial sector.

Technical Review 40

Technical Review Artificial Inteligence Data Visualization Technology 40

Centercode

FEBRUARY 4, 2020

Centercode, the leader in Customer Validation Software-as-a-Service (SaaS) solutions, today announced its upcoming free three-day virtual Delta ’20 conference April 7-9, 2020. This is the industry’s only event focused on Customer Validation. This is the industry’s only event focused on Customer Validation.

Feedback Software 52

Feedback Software User Testing Customer Feedback Transportation 52

The Product Coalition

SEPTEMBER 7, 2023

That perplexing issue a user has. While it is true your user needs to be center stage, they are on a stage with other actors, with influencers, with action going on around them and a story unfolding. In cities plagued by traffic jams, Uber introduced motorbike taxis as a quicker, more efficient means of transport.

User Testing 101

User Testing Development Product Research Feedback Software 101

Gainsight

MAY 13, 2021

If one thing is abundantly clear, Customer Success has grown tremendously, both as a function and an industry, in recent years. According to the newly published “2021 Market Guide for Customer Success Management Platforms,” Gartner has seen a “steady growth” over the past five years in the number of inquiries they’ve received on the topic.

Reporting Tools 52

Reporting Tools Research Software User Testing Customer Experience 52

Pragmatic Marketing

MAY 4, 2020

Forget everything you thought you knew about Customer Advisory Boards (CABs). The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Who Are Your Strategic Customers? What Are CABs?

Analytic Tools 91

Analytic Tools Data Visualization Research Software Customer Experience 91

Reveal

AUGUST 31, 2022

Banking : Deliver great benefits to customers and employees alike. To evaluate risk and prevent frauds, banks are using BI with advanced data algorithms, you can identify potential risks related to lending money to customers with poor credit scores and help you decide whether to approve or decline their loan application.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Roy Madden

JUNE 16, 2022

Impact Disseminate 18+ newsletters with over 2,000 internal newsletter subscriptions Surface the latest trends, emerging technologies and competitors Stay on top of customers’ latest logistics investments through targeted intelligence. THE CUSTOMER DB Schenker, global leading logistics provider. It was so simple,” he says.

Feedback Software 86

Feedback Software Research Software Customer Feedback User Testing 86

Imaginary Cloud - Design

MARCH 31, 2022

Developing digital products with a good user experience (UX) is becoming a must, both in B2C and B2B business models. User-centered design is a discipline that focuses on the users and their needs, and many companies worldwide have started to develop their own approaches and methodologies to put this into practice.

User Testing 81

User Testing Research Software Feedback Software Product Research 81

The Product Coalition

SEPTEMBER 23, 2022

The automotive giant entrusted customer data to a blockchain platform, allowing it to monitor the movement of advertising money. Blockchain as part of a digital marketing strategy Many people associate the word “blockchain” with digital currency. The data is decentralized: all users of the blockchain have access to the registry.

Analytic Tools 121

Analytic Tools Feedback Software Data Visualization Marketing 121

Bain Public

NOVEMBER 29, 2020

Furthermore, as the population in urban cities increases, public transportation and a number of other mobility options becomes vital. Uber, Lift, electric scooters, bike-sharing, public transport etc.) In today’s world, fewer people have private cars. In fact, since 1986, there has been a 29.7% over owning a car.

Transportation 52

Transportation Feedback Software Customer Experience Leadership 52

freshtrax

MAY 14, 2024

The Original Parks of the USA Bucket List Bottle by Wondery Outdoors ( Image Source ) Once a water bottle is chosen, you’re likely to see it plastered with stickers to show off the user’s personality. To successfully introduce water bottle products into a new market, international companies must consider several key strategies.

User Testing 59

User Testing Technical Review Branding Transportation 59

Bain Public

JULY 13, 2020

Built on pillars of sustainability, innovation and inclusion, Blaise Transit improves and optimizes the user experience for multi-passenger vehicles fleet operators. The Product Strategy: How We’ve Helped Blaise Transit. This technology provides shorter and more flexible bus journeys while increasing the cost-recovery ratio.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Technical Review 52

UX Planet

FEBRUARY 1, 2024

Together with Shakuro’s team of illustrators, we will explore the emerging art and graphic design trends for 2024, providing you with valuable insights and inspiration to elevate your strategies. If you have a basic understanding of geo nodes in Blender, you can edit the add-ons to your taste and make cool customized things.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Research Software User Testing 52

freshtrax

JULY 23, 2019

Looking at quantified insights, however, shows us what conditions facilitate the demands of daily life in Japan, and we can begin to understand consumers as individuals whose lives have a margin for change and innovation. share of users compared to Spotify’s 16.5% Efficiency and Transportation. million daily users.

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

TIBCO - Thought Leadership

OCTOBER 28, 2020

This blog was written by TIBCO Director of Digital Strategy Alessandro Chimera and originally published on the Italian tech website, Solo Tablet. Companies need to react quickly and create, validate, and adopt entirely new strategies to keep their business running and generate sufficient margins to overcome the current crisis.

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

UX Studio: Product Management

DECEMBER 7, 2022

Award-winning UX design agency, helping businesses to create impactful platforms and seamless user experiences for all industries. UX studio is a UX design firm specializing in user experience research, founded by Dávid Pásztor in 2013. NN/g is well-known for its user-centered approach with 25 years of experience behind them.

User Testing 52

User Testing Research Software Product Research UX 52

Product Talk

MAY 10, 2023

An admin might create a user on the web console and then that user logs in on the mobile app and then they send a message through to other members of their group. Teresa: Who are your typical customers? There’s changing business strategies and changing talking with investors and changing market landscapes and the pandemic.

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Product Innovation Educators

JULY 18, 2022

Insights for product managers from a case study with an electric vehicle gamechanger. However, I find market-driven innovation is more common—the wants and unmet needs of customers are first discovered and then solutions are considered. customer interaction with an existing product. I want to set up the topic for us a bit.

Research Software 108

Research Software Feedback Software User Testing Marketing 108