PMLesson's Ace the PM Interview

FEBRUARY 2, 2022

Even if you have years of software engineering experience under your belt, the technical interview can be daunting! For senior software developers, the fear may be related to not being as familiar with programming language or concepts. They are also widely used on a day-to-day basis by software engineers.

Software Engineering 98

Software Engineering Feedback Software Engineering Data Visualization 98

Product Talk

APRIL 16, 2025

Its written to help non-engineers understand the value of software engineering. Others assumed their users were all experienced developers. Do they pair program with their customers to understand where there are gaps in their documentation or their endpoint coverage? Lets start with the Users endpoint.

Feedback Software 165

Feedback Software Product Research Customer Experience User Testing 165

Product Innovation Educators

MARCH 20, 2023

Most of the successes were non-product successes around marketing, distribution, and user experience. If you’re handed a challenge by the product team, CEO, or customer, first step back and ask, “Is that even the right question to work on? 12:11] Consistently query customers. 15:19] Thrive like a beehive.

Strategy 272

Strategy Research Software Feedback Software Customer Feedback 272

Product Talk

DECEMBER 12, 2018

Engineers Will Hear Different Insights from Your Customer Interviews. Each person will capture different insights from a customer interview. Good discovery is fueled by valuable insights gleaned during customer interviews. Tweet This. Tweet This. What does this look like in practice?

Product Research 279

Product Research Engineering Analytic Tools Feedback Software 279

Product Talk

AUGUST 8, 2018

In the product world, that means our customers and our end-users. Imagine a single person who represents your target user or customer. For example, with my coaching business, I don’t want to define my target customer as a head of product. Ignore everyone who doesn’t match your ideal user or customer.

Product Research 277

Product Research Feedback Software User Testing Research Software 277

The Product Guy

JUNE 20, 2019

With growth, you never want people to feel like their suggestions or ideas have been forgotten about, lost in the backlog abyss, as you are not providing feedback or new/updated products as quickly as you could before. Defining a discovery process will help immensely with the validation and feedback loop! About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Product Talk

NOVEMBER 17, 2021

It’s no wonder we end up with software that doesn’t work for our customers. When a product manager, a designer, and a software engineer work together to decide what to build and they engage directly with customers themselves, we avoid this game of telephone. But there’s always the next user story to tackle.

Product Research 315

Product Research User Testing Customer Experience Feedback Software 315

Product Talk

JULY 12, 2017

They interview customers , run usability tests, and conduct A/B tests. 9:16] Continuous Customer Interviews. [20:12] Articles: Customer Interviews. Articles: Customer Interviews. The Ladder of Evidence: Get More Value From Your Customer Interviews and Product Experiments. They’ve got this. And they aren’t wrong.

Product Research 267

Product Research User Testing Data Visualization Research Software 267

Intercom, Inc.

NOVEMBER 2, 2021

As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . I often discover the best next step is not giving ‘constructive feedback’ to someone on my team about their mistakes; it’s requesting feedback on how I can better support them in future”.

Product Research 291

Product Research Software Review Feedback Loop Feedback Software 291

Product Talk

AUGUST 14, 2024

It’s no secret that engineers can be hesitant to participate in product trios. They might feel anxious about taking on tasks that are new to them and outside their regular routine at work, like speaking directly with customers. They might fear that any time not spent coding is time when their technical skills are falling behind.

Research Software 312

Research Software Product Research Engineering User Testing 312

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. New software engineers quickly learn that a lot of complexity arises from error handling.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Intercom, Inc.

JUNE 15, 2021

How do you foster a team culture that focuses on delivering value to your customers when you have limited resources? Agile principles can be a North Star for time-strapped support teams, helping them to keep the customer’s needs at the heart of their decisions so they can provide fast, personal support at scale.

Agile 235

Agile Feedback Software User Testing Customer Feedback 235

Usersnap

JUNE 10, 2021

We talked to Colin Ulin, senior software engineer at Pocket Prep, about their low-effort high-outcome beta testing strategy and design-thinking development process. A feedback-driven example of beta testing. They would have a dozen schools, think of them as accounts, and around 50 users in the testing environment.

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

The Product Coalition

AUGUST 21, 2019

This may be particularly amplified for those who find themselves in Product roles at companies that still operate in the more traditional ‘Business Analyst/Software Engineer’ paradigm, where ‘requirements’ are cold-bloodily handed from one business unit to another. You’ve guessed it; the Software Engineers.

Software Engineering 64

Software Engineering Feedback Software Engineering Product Management 64

Userpilot

SEPTEMBER 29, 2022

A growth engineering team is a cross-functional team of marketers, product developers, and software engineers. A growth engineer’s responsibilities include testing out new ideas and building out new features or standalone tools to improve the customer experience. What is growth engineering?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

The Product Coalition

MARCH 16, 2021

However, as I was explaining to him, I understood that this textbook definition doesn’t offer many insights. A product (software) is a solution to a common problem shared across multiple customers. Similarly, Product Managers employ several techniques and design patterns to nudge users to do the desired actions.

Research Software 158

Research Software Feedback Software User Testing Data Visualization 158

Product Talk

AUGUST 4, 2021

This gave me a great feedback loop to measure the efficacy of my content. Some teams got stuck because they couldn’t find customers to interview. Luckily I got plenty of feedback to fuel me. I knew I needed more feedback. So I added another feedback loop. My Early Readers gave invaluable feedback.

Product Research 299

Product Research Books User Testing Feedback Software 299

Product Talk

NOVEMBER 22, 2023

These are the customer needs, pain points, and desires that, if addressed, will drive your desired outcome. This is how we’ll evaluate which solutions will help us best create customer value in a way that drives business value. Opportunity solution trees help you resolve the tension between business needs and customer needs.

Research Software 327

Research Software Feedback Software Product Research User Testing 327

Product Management University

DECEMBER 2, 2022

If you’re in product marketing or product management, you’re likely familiar with the concept of user personas and buyer personas. These terms might even be used interchangeably in your organization to describe a product’s customers. However, user personas and buyer personas are distinctly different. It’s the department persona.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

The Product Guy

APRIL 4, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 268

Analytic Tools Research Software CTO Coach Development 268

PMLesson's Ace the PM Interview

MAY 14, 2019

Here's a breakdown of how to consider a career in product management versus software engineering As a new grad, I was lucky enough to choose between product management and software engineering amongst other options. As an engineer, you’re responsible for building and shipping software.

Software Engineering 61

Software Engineering Software Review Feedback Software Engineering 61

The Product Coalition

AUGUST 6, 2021

One of the main examples of this are the customized software applications that companies are rushing to develop to allow them to better connect with their users. To create such solutions, companies need software engineering professionals who can provide the expertise required. Let’s dive right in.

Consulting 158

Consulting Reporting Tools Engineering Research Software 158

Mind the Product

AUGUST 16, 2019

At #mtpcon San Francisco, Brandon Chu, VP of Product at Shopify, provides some insight into what he considers the most interesting challenge in his career: managing platforms. A product is building something to ship to customers, a platform is building a place where other builders or creators can build things to ship to customers.

Customer Experience 188

Customer Experience Data Visualization Management Management 188

The Product Coalition

MARCH 11, 2021

The product should be able to protect personal data through authorization and authentication techniques Why are software quality assurance companies necessary? Prevents corporate emergencies: Bugs in the corporate software might occur system blackouts, communication breakdowns, or even missing data.

Software Developers 179

Software Developers Software Development Reporting Tools Feedback Software 179

Mind the Product

NOVEMBER 22, 2019

Avoiding bias relies upon better understanding the user. For example, there are well-documented examples of facial recognition software failing more regularly for dark-skinned people, and this happens because the software is typically trained on the faces of its software engineers. Key Points.

Artificial Inteligence 207

Artificial Inteligence Data Visualization Framework Healthcare 207

PMLesson's Ace the PM Interview

DECEMBER 4, 2021

If you're a software engineer interested in joining the booming fintech industry, you have undoubtedly heard of two of the current fintech giants: Coinbase and Robinhood. Both companies are actively hiring new engineers at the moment, but which should you choose? Let's get to it! What is Coinbase? What is Robinhood?

Reporting Tools 52

Reporting Tools Software Engineering Feedback Software Engineering 52

PMLesson's Ace the PM Interview

MAY 14, 2019

Here's a breakdown of how to consider a career in product management versus software engineering As a new grad, I was lucky enough to choose between product management and software engineering. As an engineer, you’re responsible for building and shipping software.

Software Engineering 58

Software Engineering Software Review Feedback Software Engineering 58

Modus Create

APRIL 5, 2021

They both contribute to creating value, I just enjoy the ownership that comes with making the lemonade, telling people about it, and seeing the face of happy customers. A business provides value to customers through a product or service that solves a need. rating from 63 reviews on the App Store with over 500 users.

Software Engineering 70

Software Engineering Software Review Engineering Technical Review 70

The People of Product Management

OCTOBER 20, 2022

I have a soft spot for most software engineers. Some of my best experiences as a product manager have been those problem-solving sessions with a team of engineers. In this post, which is part two of the Relationship Series, I unpack the relationship between the product manager and the software engineer.

Feedback Software 52

Feedback Software Software Engineering Engineering Customer Experience 52

PMLesson's Ace the PM Interview

JUNE 26, 2020

There’s nothing to be nervous about once you’re confident in your skills and knowledgeable about the normal software engineering interview questions. This article will start by talking a little about the procedure of most software engineering interviews. Did you deploy it to actual users? How did you evolve it?

Software Engineering 52

Software Engineering Feedback Software Software Review Engineering 52

Product Innovation Educators

FEBRUARY 13, 2023

In other words, what can we learn from theme parks to help us do a better job creating products our customers love? Summary of some concepts discussed for product managers [2:13] Tell us about your work creating customer experiences. My job was to make sure the customers experienced a clean pool. Next is action.

Customer Experience 292

Customer Experience Artificial Inteligence Feedback Software Data Visualization 292

Revulytics

JUNE 14, 2017

But as we started to dig into use by our customers, one of the most utilized pieces of functionality was a very minor testing feature, something that accounted for about one percent of the product’s total functionality. Again, the data allows developers to make an insight-driven case on where resources will best be spent.

Data Visualization 70

Data Visualization Analytic Tools Customer Feedback Feedback Software 70

Userpilot

APRIL 24, 2025

You’ll help define the most relevant local payment methods to build (breadth) and aspects of payment methods to invest in (depth) to deliver the best outcomes for Stripe users. A professional with strong analytical skills, capable of leveraging data insights to drive strategic decisions. Who would be the best fit for this job?

Research Software 52

Research Software Analytic Tools Feedback Software Customer Communications 52

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s have feedback loops. Why do you need to talk to a customer? Can we get access to customers?

Product Research 319

Product Research User Testing Research Software Feedback Software 319

Intercom, Inc.

APRIL 22, 2019

Some think customers will see the advent of AI as a welcome way to get self-help quickly and get back to their task. Others worry that AI will worsen the customer experience as more and more companies use it to save costs. He joined me for a conversation on tackling issues that come up as you scale your customer experience.

Customer Experience 157

Customer Experience User Testing Analytic Tools Feedback Software 157

Userpilot

NOVEMBER 20, 2023

TL;DR Technical product managers work with engineering and development teams on the technical performance of software products. While product managers are more customer and business-centric, technical PMs focus on the technical development and implementation of solutions. What is a technical product manager?

Feedback Software 105

Feedback Software Analytic Tools Research Software User Testing 105

The Product Guy

MAY 15, 2017

Leonardo da Vinci Ladislav believes that success is in simplicity that’s why his aim is to help companies to make complex products simple for users. Ladislav focuses on user centric product development, especially on brand, usability and revenue product challenges. Felix Sargent Product Manager, Bloomberg.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225