Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

UX Planet

FEBRUARY 1, 2024

Users can perform various financial transactions such as self-transfer, payments to contacts, and UPI-based payments and receive guidance on managing expenses through savings and investments. Addressing these issues through innovative and user-friendly applications can transform individuals, businesses, and the overall economic landscape.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Agile Velocity

MAY 3, 2024

Agile has been shown to shorten time-to-market, increase quality, instill predictability, improve customer satisfaction, and create an overall happier working culture. Not Optimizing Across Entire Value Stream The value stream involves all activities and processes from concept to customer delivery, aiming to add value at every step.

Agile 81

Agile Data Visualization Feedback Software Reporting Tools 81

Userpilot

JUNE 26, 2023

Customer feedback helps SaaS companies personalize the customer experience and identify pain points and needs as well as factors contributing to customer success. It also allows them to make informed product development decisions, and improve customer satisfaction and loyalty.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Userpilot

APRIL 10, 2024

Knowledge bases offer lots of benefits, including improved customer satisfaction , reduced load of customer support agents , and improved self-service support. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets.

Feedback Software 103

Feedback Software Analytic Tools Research Software Data Visualization 103

Userpilot

APRIL 28, 2023

A knowledge base is a central hub of resources that helps your customers solve problems and learn more about your product. It saves time and resources and improves customer satisfaction by providing self-service support to customers. Product documentation helps your customers understand how your product works.

Analytic Tools 95

Analytic Tools Feedback Software Research Software Data Visualization 95

The Product Coalition

MARCH 5, 2024

However, successfully implementing agility into your company can provide 20%-30% financial gains according to research by McKinsey & Company, and increased parallel process and employee experiences have a direct causal impact on revenue by more than 50% according to Harvard Business Review. Technology development is cognitive work.

Agile 105

Agile Data Visualization Research Software Reporting Tools 105

The Product Coalition

JANUARY 11, 2023

Understanding design can help PMs effectively communicate the company’s goals to designers and support the development of a high-quality user experience. Product management and UX design both strive to understand user needs, create valuable experiences, and continuously innovate products.

Feedback Software 103

Feedback Software Research Software User Testing Technical Review 103

The Product Coalition

JANUARY 27, 2022

At the beginning of any software development project, managers think of which methodology is between waterfall and agile. It’s essential to follow clearly defined processes or software development life cycle (SDLC) to ensure software development quality. Waterfall and agile: A smart method or bad solution?

Reporting Tools 126

Reporting Tools Agile Feedback Software User Testing 126

UX Planet

JANUARY 18, 2024

This process, often undervalued in real-world scenarios, is crucial for understanding user behaviors, needs, and preferences. User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. What exactly do you want to learn about your users?

Data Visualization 74

Data Visualization User Testing Research Software Product Research 74

Userpilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Why is preventing churn critical for SaaS?

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Why should you collect customer insight?

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. User experience , on the other hand, focuses on overall customer satisfaction when interacting with the brand. Usability vs User Experience.

User Testing 97

User Testing Product Research Customer Experience User Experience 97

Usersnap

DECEMBER 19, 2023

TL;DR The article underscores the importance of 1 to 5 rating scale surveys & how it has helped me in my PM journey, exploring their simplicity, versatility, and impact on user-centric product development. Feedback integration catalyzes continuous improvement, data-driven decisions, and the creation of exceptional user experiences.

Feedback Software 52

Feedback Software User Testing Customer Feedback Product Research 52

Under 10 Consulting

SEPTEMBER 18, 2020

three roles of product management: business strategy, technical planning, and growth tactics. Technical planning drives the next version of your existing products, defining new features and capabilities to be delivered next. How many did you complete and how many are documented? . Review trend analysis from research firms.

Technical Review 107

Technical Review Research Software Product Research User Testing 107

B2B Product Management

SEPTEMBER 29, 2023

They can be physical products, such as clothing, electronics, and food, or they can be technology items, for example, digital books, music, Smartphones. It is important to understand the difference between B2B and B2C products as they are essential for you to develop more effective Product, Marketing and Sales strategies.

B2C 52

B2C B2B Reporting Tools User Testing 52

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Its highly recommended to document case studies for ROI, so that Buyer can factor this into their decision making process. User Inputs : Gather NPS feedback comments, conduct user interviews to get candid feedback as what’s working and what they like to be improved. Development a. Development i. Discovery a.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

Userpilot

JANUARY 15, 2024

Let’s review the UI/UX roadmap, what UI and UX are, and how you can get into this career path. TL;DR UX design aims to create meaningful, relevant experiences for users. Effective UI design is crucial for user engagement and satisfaction, making it a vital aspect of modern web and app development.

Research Software 103

Research Software User Testing Feedback Software UX 103

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. Use session recordings , click tracking, feature usage , customer journey interactions, eye tracking, and cohort analysis to understand user behavior.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Research Software 98

Modus Create

OCTOBER 13, 2020

So how did our tiny, fully remote, and distributed team managed to overcome these obstacles and take a new idea from birth to a fully functional product loved by thousands of users in just a few short months? It’s not a secret, and it has more to do with people than it does with technology. How It All Started. The Process.

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

Usersnap

APRIL 29, 2023

Breaking-edge technology usually feels like something that requires advanced technical knowledge. ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Inputs from users can also be submitted in real-time to ChatGPT in order to receive a generated response. What is ChatGPT?

ChatGPT 105

ChatGPT Artificial Inteligence Feedback Software Reporting Tools 105

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if HelpHero is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. Let’s get started!

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

ProductPlan

AUGUST 23, 2022

Upon hearing news of customers frustrated when the product can’t do something your team never intended it to do or irritated with an arduous user experience due to external factors, it’s easy for newbie and veteran product managers to react with annoyance or anger. “Of Product development. That was never the intention!”.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userpilot

JULY 21, 2022

Offering satisfactory service continuously builds loyalty and customer stickiness in the long term. Effective support boosts customer satisfaction and leads them to become your best promoters and source of testimonials. For example, positive reviews on platforms like Capterra and G2: Userpilot G2 review.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Feedback 98

Userpilot

APRIL 18, 2023

A customer success strategy is beneficial to increase customer retention, boost customer lifetime value, expand WOM , and enhance your product experience. Our framework for building a customer success strategy involves the following: Defining the stages of your customer journey and the goals that you want to achieve.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

Userpilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

ProductPlan

NOVEMBER 11, 2019

Roadmaps for sales and marketing tout new functionality and minimize the time spent on technical debt and scalability. Pick ones directly tied to customer satisfaction and business success and leave the rest on the cutting room floor. Leave room for technical debt. Be open to ideas. This is not a solo mission.

Roadmap 72

Roadmap Data Visualization Technical Review User Testing 72

The Product HQ

FEBRUARY 1, 2023

Within this leadership role, group product managers oversee the development of a group of products from the beginning, to its testing stages and eventual product launch onto the market. This includes the development and review of the product roadmap to guide the product team toward achieving the company’s objectives.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Appcues is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Appcues is the ideal choice for your Customer satisfaction needs. Let’s get started! You’re on a budget.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. It provides detailed analytics and actionable insights to fix and optimize applications.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Putting the best minds together builds shared understanding of users, success metrics, constraints, architectural choices, work-arounds. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Usersnap

JUNE 27, 2023

Understanding the beta testing process Beta testing is a critical phase in product development , where a chosen user group is granted access to a nearly completed product. These objectives focus on identifying bugs, improving user experience, and providing actionable feedback. How Usersnap can help with beta testing?

User Testing 52

User Testing Data Visualization Product Research Customer Feedback 52

Userpilot

APRIL 22, 2024

TL;DR End-user support refers to how you assist your customers as they perform tasks on your platform or whenever they experience issues. Offering end-user support is beneficial to your business because it helps enhance the customer’s experience, improve customer satisfaction , build product loyalty , and reduce churn.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105