Lenny Rachitsky

MAY 1, 2025

“What comes after code”: Michael envisions a future where programming shifts from traditional code to natural language or pseudocode, making software development accessible to non-coders while retaining precision for professionals.

Data Visualization 105

Data Visualization Engineering ChatGPT Customer Experience 105

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services. Read the article to know what it is?

Reporting Tools 158

Reporting Tools Software Developers Software Development Feedback Software 158

The Product Coalition

DECEMBER 28, 2022

Explore-things-web-development-vs-app-development Are you confused about web development vs app development while creating a digital application? Explore more to define web vs mobile development further. When developing a software application, the important thing is to consider cost efficiency.

Research Software 148

Research Software Web Development Web Developers Development 148

The Product Guy

JUNE 18, 2020

Customer Satisfaction. Do customers feel like they are being heard? Ultimately, feedback loops increase the likelihood that your organization is working on the most valuable product development item (for the customer) at any given time. Are things that we are learning finding their way into the roadmap?

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Userpilot

DECEMBER 31, 2024

Analytics reports like paths, funnels, and cohort tables for visualizing user behavior data. Session replays to see how users navigate your product. 15+ survey templates (NPS, CES, user satisfaction surveys, etc.) for collecting user sentiment data. NPS response tagging for analyzing qualitative feedback.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

The Product Guy

DECEMBER 6, 2018

As a product manager, my goal is to ensure customer satisfaction, long term success of my product and contributing to the success of my organization. Similarly during the user story discussions (grooming), developers wanted to spend time on points that were important but not critical to the core problem. Better Decisions.

Reporting Tools 350

Reporting Tools Customer Experience Product Manager Product Management 350

Userpilot

JANUARY 15, 2025

Todays guide takes a deep dive into session replay for enterprise companies. For instance, it can serve as a co-browsing tool that allows your support agents to see what users are complaining about and deliver immediate solutions. How do enterprise teams leverage session replays? CAGR in the next couple of years.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Enterprise 52

Userpilot

DECEMBER 18, 2024

It helps get a better understanding of user pain points and uncover improvement areas for enhancing the overall user experience. UX analysis benefits product managers by providing data-driven insights to guide product development decisions and prioritize features. User satisfaction : Measured through surveys or ratings.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 27, 2023

PLG for enterprise? Unlike sales-led businesses, a product-led growth company relies on product virality to drive customer acquisition and frictionless experiences that enable users to realize the product value. As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

Userpilot

MAY 27, 2025

Whatfix Mobile is a Digital Adoption Platform (DAP) specifically designed to enhance the experience for users of native Android and iOS apps. Intuitive content creation and deployment: Users consistently praise Whatfix for its user-friendly interface, enabling quick creation of guides, videos, and PDFs without extensive technical expertise.

Technical Review 92

Technical Review Onboarding KPIs Analytic Tools Data Visualization 92

Userpilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. . Who is WalkMe Mobile best for?

Software Review 75

Software Review Onboarding KPIs Data Visualization Analytic Tools 75

The Product Coalition

JUNE 26, 2023

Generative AI is poised to bring about a significant transformation in the enterprise sector. The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. The future of enterprise productivity is here, and generative AI powers it.

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

Mind the Product

AUGUST 1, 2019

In today’s hypercompetitive software markets, a lot of companies are hardwired to believe bigger is better—more features mean increased functionality and therefore happier customers. Of course, product teams need to develop and ship new features. Otherwise, product teams are wasting resources and frustrating customers.

Reporting Tools 190

Reporting Tools Data Visualization Customer Experience Product Research 190

Userpilot

JULY 31, 2024

In today’s ultra-competitive landscape, your product development strategy is a roadmap that helps you navigate the journey from product idea to market success. In this article, we present a product manager’s guide to creating and successfully executing a product development strategy. Not sure where to begin?

Analytic Tools 104

Analytic Tools Research Software Feedback Software User Testing 104

Gainsight

APRIL 21, 2022

Similarly, establishing customer success (CS) at the enterprise level can be quite an exhilarating journey, both challenging and rewarding. Is it enough to simply arrive at customer success, or is there an opportunity to truly make an impact on growth? Because happy customers want more, which means upgrades and expansion.

Enterprise 98

Enterprise Customer Experience Feedback Software Customer Feedback 98

Userpilot

APRIL 30, 2025

In Userpilot, you can fully customize mobile carousels to match your brand’s personality. In other words, you can set factors, from design elements like fonts and colors, to targeting conditions, all without developer support. Use this flexibility to build a seamless experience relevant to your users and drive feature adoption.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

The Product Guy

JULY 30, 2024

ClickUp : Integrated user feedback into product development, driving growth without heavy reliance on sales. Core Principles of Product-Led Growth Product-Led Growth is fundamentally about creating a product that is so valuable and user-friendly that it essentially sells itself.

Customer Feedback 186

Customer Feedback Data Visualization Customer Experience Onboarding KPIs 186

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, through customer data analysis, Generative AI crafts personalized recommendations, increasing sales and heightened customer satisfaction.

Generative AI 145

Generative AI Data Visualization Reporting Tools Research Software 145

Userpilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Reporting Tools 103

Usersnap

JULY 21, 2021

Teaming up with customers to accelerate R&D has become a common practice in many industries. An additional effect is that by consulting consumers in the product development phase, companies are able to meet their expectations. Innovating by Using Customer Feedback in R&D. Their feedback doesn’t help the company on top.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

DevelopmentCorporate

JUNE 2, 2025

As companies mature, so does their understanding of how strategic research drives product innovation and customer satisfaction. For early-stage teams, this data is a wake-up call: underfunding research can mean missed insights, wasted development cycles, and slow product-market fit. Budgets are growing. Tools are evolving.

Data Visualization 52

Data Visualization User Testing Research Software Reporting Tools 52

UX Planet

MARCH 29, 2025

Foundational Principles People-focused Approach : Develop your strategy by prioritizing the individuals who will use your product. Clearly Defined Targets : Establish what success means for your productwhether its acquiring more users, enhancing satisfaction, or boosting engagement.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

Userpilot

MARCH 17, 2025

In-app guides are part of a self-serve onboarding strategy; they reduce support and customer success costs while increasing customer satisfaction. Users get access to help just when they need it. Enterprise: This plan features custom pricing that fits your needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. UX metrics help measure user experience and assess how well users are connecting with your products using UX metrics.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

The Product Coalition

JULY 29, 2022

The emergence and evolution of data science have been one of the biggest impacts of technology on enterprises. A semi-supervised learning model is trained by using a smaller set of labeled data but giving it enough freedom to explore the new pieces of data and develop an understanding of its own.

Artificial Inteligence 198

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 198

UserVoice

JULY 28, 2017

Product management intuition is still a great thing to develop, but statistics and analytics will help you hone your product sense and justify your decisions to stakeholders. Satisfying, acquiring and engaging users benefits the business and a successful business benefits your product.” ( Source.). Churn rate is 1 – retention rate.”

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

The Product Guy

NOVEMBER 15, 2019

Before the start of The Product Mentor programme I wrote an article about “The cost of non-compliance” where I described how the relative cost of fixing defects increases exponentially the later in the design/development process the defect is identified and fixed.

Product Research 186

Product Research User Testing Research Software Customer Experience 186

Userpilot

OCTOBER 31, 2024

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

AUGUST 12, 2024

According to him, there are three critical dimensions to ensuring agile, customer-centric product operations: Product development : Frequent releases and updates allow for responsiveness to customer feedback , proactive problem detection, and maintaining high user satisfaction.

Feedback Software 105

Feedback Software Analytic Tools Research Software Product Research 105

Userpilot

MAY 23, 2024

Excellent customer experience can differentiate you from competitors and enhance customer satisfaction , loyalty, retention, and advocacy. Start building your customer experience strategy by creating user personas and customer journey maps for each user persona. Take our next webinar as an example.

Customer Experience 52

Customer Experience Feedback Software Analytic Tools Customer Satisfaction 52

The Product Coalition

JANUARY 18, 2022

Well, if you are planning to add a live chat solution to your business websites and apps, only to increase your revenue and customer satisfaction, then I must say it’s not a right move. The Drift chat UI offers several advanced features with customization options. What Types of Chat Software Could be the Best Fit for Website?

Feedback Software 158

Feedback Software Customer Communications Software Review Data Visualization 158

Userpilot

MAY 27, 2025

The role will lead a team of PMs and be responsible for increasing the daily active usage of the browser through improving user engagement, retention, and activation. A PM with a good understanding of modern AI trends and needs, especially on the enterprise level. Image] Who would be the best fit for this job?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Userpilot

JULY 22, 2024

A well-executed expansion strategy leads to increased sales and market share, improved customer satisfaction , and better competitive advantage. The first step to developing an expansion strategy is to assess your capabilities and resources, as well as the current market landscape.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

Userpilot

MARCH 4, 2025

In this guide, were breaking down the 7 best real-user monitoring tools, comparing their features, pricing, and how they can help you keep your site running smoothly. Best suited for SaaS companies focused on user journey optimization rather than pure infrastructure monitoring. Enterprise: $6 per month per vCPU core, billed annually.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

NOVEMBER 29, 2023

TL;DR Product research tools are platforms used by product managers to gather, analyze, and interpret data related to their products and user behavior. A tool designed for creating an ideal user persona to guide product development and build a user journey map. Productboard. Optimizely. Optimalworkshop.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

Userpilot

JULY 31, 2023

Pendo is currently developing AI features to enhance experience personalization , product discovery and accelerate product-led growth. Finally, Pendo enables you to design in-app onboarding experiences for both customers and staff and communicate with them inside your product to drive product adoption. Pendo dashboard. Pendo Roadmaps.

Data Visualization 97

Data Visualization Feedback Software Analytic Tools Reporting Tools 97