Userpilot

APRIL 7, 2024

When it comes to boosting your product growth, user tracking tools can make your life a lot easier. They offer insights into product performance , what your users are doing inside your product, and why they are doing it. But how do you know you’re picking the right tools? Tableau is the best user data visualization tool.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

DECEMBER 5, 2023

Customer satisfaction analytics are key to understanding what makes your customers happy and building a product that retains users. But how can you leverage this user sentiment data to lead product development and grow your business? There’s no single KPI to measure customer satisfaction.

Data Visualization 81

Data Visualization Customer Satisfaction Analytic Tools User Testing 81

Amplitude

JANUARY 8, 2021

Just part of how we work, no big deal” vs. “oh multiple teams burning lots of energy to get mediocre data we never use so we gave up”. “A A new junior team member unearthed some helpful insights” vs. “even our top data scientist can’t make sense of this”. Picking the wrong KPI is part of the process.

Data Visualization 112

Data Visualization User Testing Software Review Customer Feedback 112

Product Management Lessons from the Trenches

SEPTEMBER 11, 2018

As the PM, your job is to find out how the campaign is performing, how the feature is working, how users are reacting to the new feature, what impact has the feature had your engagement and business KPIs, etc. That’s where investing time and energy into building an operations dashboard will pay dividend for years to come.

Data Visualization 170

Data Visualization Dashboard User Testing KPI 170

Gainsight

NOVEMBER 16, 2020

Today, in our quest to retire every video game reference possible as we explain our retro gaming-themed user summit, Pulse for Product, we have a special treat. Questions like this inspired our founders to ask, ‘How could the entire company align around one KPI?” Finding Your North Star Metric. Why is it succeeding in the market?

Analytic Tools 52

Analytic Tools KPI Data Visualization Customer Experience 52

Roadmunk

SEPTEMBER 28, 2017

It’s been just over a year since Moritz joined NBC, and we spoke to him about his process of redesigning the storied news organization’s digital properties from the outside in, why audience loyalty is his number one KPI and how he’s improving the monetization efforts of sites like msnbc.com and today.com. Here’s our interview with Moritz.

Data Visualization 63

Data Visualization Analytic Tools Reporting Tools User Testing 63

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning? With all of those definitions, then, where in the world does this term “KPI” fit in?

KPI 52

KPI User Testing Technical Review Vision 52

Userpilot

JUNE 1, 2022

When it comes to KPIs vs metrics, which one should you measure to get better insights? Metrics and KPIs are often used interchangeably, but they also have differences. In this article, you will learn: What is a KPI in SaaS? What does metric refer to in SaaS? In this article, you will learn: What is a KPI in SaaS?

Onboarding KPIs 90

Onboarding KPIs KPI Analytic Tools Data Visualization 90

ProductPlan

SEPTEMBER 9, 2019

For product managers, KPIs also provide an easy filter for feature prioritization—if it isn’t expected to impact a KPI, then it shouldn’t be prioritized over something else that will. But despite the fact that 81% of people believe data should drive decision making , it’s actually only the case less than one-quarter of the time.

Data Visualization 63

Data Visualization User Testing Customer Experience Customer Feedback 63

Userpilot

MARCH 23, 2021

This is often referred to as the “ Aha Moment. ”. For example, a typical project management tool could be used to: Segment to-dos by board Create complex workflows with multiple dependencies Visualize the entire workflow with a Gantt Chart Track the time of employees. Make a list of key activation events in your product.

Onboarding KPIs 88

Onboarding KPIs Customer Experience User Testing Data Visualization 88

Userpilot

OCTOBER 3, 2023

Customer journey KPIs, alongside product analytics , help product teams understand if they’re meeting their goals. This insight can help you make informed decisions to optimize your user experience. Therefore, the KPIs for this stage should include: Net Promoter Score (NPS) to measure customer loyalty and satisfaction.

Onboarding KPIs 100

Onboarding KPIs Customer Experience User Testing Customer Feedback 100

Amplitude

MARCH 21, 2019

Have you noticed recently an increase in the usage of the terms ‘data-driven’, ‘data-informed’, and ‘data-inspired’ around your office? What does data-inspired actually mean and how is it different from being data-informed? Data-driven, data-informed, and data-inspired describe how data should be used.

Data Visualization 107

Data Visualization Information Reporting Tools User Testing 107

Userpilot

JANUARY 15, 2021

Without product analytics, how do you know how to move the needle with your product growth? If you’re only beginning your adventure with product analytics, looking at all the usage data may seem overwhelming at first glance: Source: Heap. Here are the need-to-know takeaways: What is Product Analytics?

Data Visualization 66

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 66

Userpilot

SEPTEMBER 2, 2020

What are the best tools for user activation and feature adoption? Which tools do you guys use for user retention? What tools should I use to boost my feature engagement? so we thought – let’s collect the most helpful tools for each stage of the marketing funnels and user journey. Product Growth Tools: Activation.

Data Visualization 56

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 56

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it. That’s where Customer Analytics comes in. Common Customer Analytics Features.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Customer Experience 52

Mixpanel

JUNE 12, 2023

This experience reminded me a lot of my work as an analytics leader at AT&T. Hear me out: In my role, I’m tasked with working stride-for-stride with the product teams across our large company to arm them with the data insights needed to improve their products. What does data democratization look like?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Customer Experience 40

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

They’re split into four groups: analysis, data, admin and growth. And then there’s about a third in data and then admin and growth are smaller teams. The analysis group is focused on the core, Mixpanel product analytics experience for the end users that come in and are trying to answer questions about their product.

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52