Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. What to track: Core in-app user behavior events Not all user interactions are equally useful. So, for valuable insights, you need to track events that uncover user engagement, intent, and friction.

Analytic Tools 93

Analytic Tools Research Software Feedback Software Data Visualization 93

Userpilot

NOVEMBER 14, 2024

In-app behavior , like events they’ve completed, features they’ve used, or in-app flows they’ve engaged with. You can do it by conducting a path analysis , which is a visualization of all user activities leading up to an event. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Alchemer Mobile

MAY 19, 2021

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. A message center provides a two-way conversation channel to do just that.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. In Userpilot, click Dashboards in the menu and click the ‘ Create New ’ button. Let's dive in, shall we?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Alchemer Mobile

JUNE 4, 2019

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. This saves companies valuable time and resources.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Add for new flows: Whenever we launch a feature, I define the success criteria for using it, then add new relevant events for tracking. Personalize and time these messages based on user behavior. Churn rate formula.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82

Alchemer Mobile

NOVEMBER 10, 2022

Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps. A message center provides a two-way conversation channel to do just that.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

APRIL 23, 2023

Why is event-based analytics important for SaaS businesses? Event-based analytics allows product teams to gain insights into how customers are using their products. Event analytics helps you interpret user interactions, measure and improve overall product performance, and build personalized engagement.

Data Visualization 96

Data Visualization Analytic Tools Reporting Tools Events 96

UX Planet

JANUARY 22, 2025

Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity. A modern digital financial brand isnt just about colors, logos and fonts.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

MAY 14, 2023

Choosing the best event-tracking tool for your business is not easy. To make the choice a bit easier for you, we’ve created a list of the best tools for tracking events available for SaaS teams in 2023. TL;DR An event-tracking system is an application for recording and analyzing user interactions with your product or website.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

MAY 28, 2025

With the SDK, you can trigger onboarding flows, tooltips , checklists, and surveys based on user events and properties. If youre still unsure how to set up mobile analytics for your app, I suggest watching this event by Posthog, a product analytics platform built for dev teams: From 0 to 1 on mobile product analytics with PostHog.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software User Testing 75

Userpilot

MAY 6, 2025

Now, you can track how users interact with your app across platforms, understand their behavior in context, and respond with in-app experiences, all from the same dashboard. Main features: Autocapture for web and event-based tracking for mobile: Lets you automatically collect key user actions with minimal dev effort.

Data Visualization 68

Data Visualization Analytic Tools Feedback Software Reporting Tools 68

Userpilot

JUNE 8, 2023

Do you want to leverage event data to make data-driven decisions to enhance user experience? Event data allows you to understand your users’ behaviors and needs on a deeper level. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. What is event data?

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Events 98

Intercom, Inc.

MARCH 29, 2022

We’re fresh from our first virtual global event, New at Intercom. That’s just scratching the surface – watch the full recording or read through the event transcript to experience New at Intercom , and catch up on all the major announcements, industry insights, and customer stories that were shared at our first virtual event.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

JULY 14, 2022

A typical workflow involved looking at a dashboard full of charts with metrics sliced and diced by various attribute combinations. A typical operational dashboard we used before doubling down on traces. We’d already built a great relationship with them while using their tool for structured events in the past. Why traces?

Data Visualization 272

Data Visualization Onboarding KPIs Customer Feedback Engineering 272

Intercom, Inc.

AUGUST 18, 2021

Or after specific events occur such as purchases or business reviews? As with the mechanics, there are plenty of small differences in design of your survey message that can have a huge impact on outcome. Consider your follow-up message. When to do an NPS survey. Do you survey your customers quarterly? Or keep it randomized?

Product Research 233

Product Research Data Visualization Customer Feedback User Testing 233

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. Userpilots localization takes this further by automatically translating flows and messages based on a users geography into up to 32 languages. Also, consider time zones when scheduling messages.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Customer Experience 95

Userpilot

MAY 27, 2025

With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort. Analytics dashboards: Youll see high-level engagement trends and user-level insights, but unlocking deeper metrics demands extra setup or third-party integrations.

Technical Review 86

Technical Review Onboarding KPIs Analytic Tools Data Visualization 86

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Automatically capture all events with Userpilot. Analyze user funnels in Userpilot.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 10, 2024

It typically involves welcome messages, product tours , in-app guidance, and support materials aimed at driving user activation , retention, and long-term engagement. Since it prompts users to define key success metrics and track specific events, users can understand the value of the product right from the start.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

MARCH 30, 2025

Lets review its core features: Streamline in-app messaging Pendo Mobile allows teams to create in-app messages to engage users with onboarding flows, feature announcements, and promotions. Monitor mobile app behavior Pendo Mobile provides event tracking and analytics to monitor how users interact with an app. Dashboards.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. For example, the travel and events management software, Groupize, created an interactive assistant – G.G. For this, there are two product analytics features that could help: event auto-capture and session recordings. – to gamify their onboarding.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Intercom, Inc.

SEPTEMBER 10, 2020

I think that’s message-market fit. These clues will be unique to each business, but Mark has identified a common formala that has three variables: P (percent of customers) do E (events) within T (time). Mark couldn’t disagree more: . “I I just don’t think sales have anything to do with product-market fit.

Onboarding KPIs 227

Onboarding KPIs Customer Experience User Testing Weak Development Team 227

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

Feedback Software 69

Feedback Software User Testing Strategy Customer Experience 69

Userpilot

AUGUST 17, 2024

Trigger personalized in-app messages. Product usage dashboard in Userpilot. Monitor conversion events Click tracking enables precise monitoring of conversion events by capturing every user interaction leading up to a conversion. Monitor a conversion path. Identify drop-off points during onboarding. Track feature adoption.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Customer Feedback 111

Userpilot

MAY 17, 2025

How to map a mobile app user journey User journey mapping isnt guesswork: its a four-step system that turns scattered events into one clear story. I create an actionable user persona with these tips: Collect raw inputs: Interview users, comb through support tickets, and export product-usage events. Userpilots Analytics dashboards.

Analytic Tools 62

Analytic Tools Research Software Feedback Software Data Visualization 62

Userpilot

MAY 17, 2025

If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value. Guide each segment down a flow that highlights the features they care about most (for example, project managers see task dashboards first, developers see API integrations). Create in-app messages with Userpilot.

Onboarding KPIs 62

Onboarding KPIs Analytic Tools User Testing Customer Experience 62

Userpilot

MARCH 30, 2025

If youre managing a mobile product , I probably dont have to tell you that it is a must to learn how to send push notifications at the right time, with the right message, and to the right users. Best practices to avoid spamming and build real value with every message. Analytics and performance tracking. Cross-platform support.

Analytic Tools 62

Analytic Tools Data Visualization Onboarding KPIs User Testing 62

Intercom, Inc.

AUGUST 12, 2020

That painful choice ends today as we unveil an array of new features that range from advanced ticketing workflows to new Inbox views, from beefed-up Reporting dashboards to sophisticated asynchronous support. These are deep, powerful features that significantly uplevel the Intercom experience across the Inbox, Messenger, Reporting, and more.

Data Visualization 250

Data Visualization Reporting Tools Customer Experience Customer Feedback 250

Userpilot

MAY 28, 2025

Userpilot mobile at a glance Userpilot mobile is an all-in-one solution that combines in-app messaging , push notifications, user behavior tracking, and feedback collection, helping product teams drive adoption across both mobile and web apps. Error messages. Recognize milestone achievements with congratulatory messages.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

The Product Coalition

MARCH 15, 2023

To calculate: How to track free trial conversion rates in UXCam Example of parameters to use to measure free trial conversion rates Add a report to your dashboards in UXCam to easily keep track of the number of users converting from a free trial to a subscription by using custom events.

Onboarding KPIs 158

Onboarding KPIs Analytic Tools Research Software Data Visualization 158

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app.

Analytic Tools 66

Analytic Tools Data Visualization Software Review Feedback Software 66

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. With all your data in one dashboard, you can measure whats working and where to improve, without relying on third-party analytics or custom event tracking setups.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software User Testing 62

Userpilot

AUGUST 22, 2024

You will also learn about two alternative product analytics solutions for event tracking; Userpilot and Google Analytics 4. It provides features such as (custom) event tracking , customer segmentation, and multiple analytical reports, for example, funnel and cart analysis. Amplitude tracking is based on events. Session replays.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. For example, you can label key events like clicks on a new feature and use that data to track adoption, usage, and retention rates.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

SEPTEMBER 7, 2023

Here are 8 important customer analytics trends to better capture customer data and use it for decision making: You should track customer behavior at multiple touchpoints across the customer journey using goal-based tracking, event tracking, and feature tagging. Why should you analyze customer data?

Data Visualization 105

Data Visualization Customer Feedback Analytic Tools User Testing 105

Userpilot

SEPTEMBER 1, 2024

Google Analytics offers features such as event tracking , funnel analysis , segmentation , and audience reports. Its core features include: Event tracking : Go beyond pageviews and analyze user clicks, downloads, form submissions, video plays, etc. You can also create custom events to track specific engagement metrics.

Data Visualization 102

Data Visualization Analytic Tools Research Software Reporting Tools 102