Userpilot

OCTOBER 31, 2024

For example, your analytics team might collaborate with your product manager to ensure the data is interpreted in the right context. For example, rather than solely relying on basic churn metrics, consider growth accounting metrics like the quick ratio to understand how this affects your financial resilience. How will it be analyzed?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

DECEMBER 18, 2024

For example, are new users exploring core functions or just the basics? For example, welcome surveys for gathering information on user JTBD. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time. UX analytics FAQs What is analytics in UX?

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Intercom, Inc.

JULY 11, 2025

These metrics cut through the noise of complex monitoring dashboards and provide immediate clarity on customer impact. Logs, dashboards, and tracing can help you debug issues once you know about them. For example, we use incident.io’s Investigations feature to get a head start on suggesting root causes. We act immediately.

Reporting Tools 104

Reporting Tools Weak Development Team Customer Experience Messaging 104

Userpilot

NOVEMBER 17, 2024

With the product usage dashboard, you can track user engagement metrics, popular pages and features, top interactions, trends, and even browser preferences. Know what you’re looking for before you start looking Dashboards have been a fad in the SaaS sphere for a while now. And the concept of diminishing returns sets in.

Data Visualization 93

Data Visualization Analytic Tools Software Review Feedback Software 93

Userpilot

NOVEMBER 14, 2024

A customer expansion strategy is a playbook for increasing the revenue from your existing customers, for example, by selling them additional products and services or encouraging them to upgrade to higher plans. For example, Grammarly offers only a limited number of premium suggestions in its free plan.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Reveal

DECEMBER 23, 2024

Lets consider an example: Imagine youre a product manager for a mobile app, and you notice that users are abandoning the app at the sign-up stage. Example: Say youre monitoring a key feature in your app that users need to complete tasks, but you notice engagement is lower than expected. You can ensure that performance remains optimal.

Data Visualization 64

Data Visualization Embedded Analytics Analytic Tools Feedback Software 64

Userpilot

JUNE 2, 2025

In just a few clicks, you combine properties and events to craft ultra-specific segments and deploy targeted campaigns directly from the Userpilot dashboard. What ClassPass gets right Heres an example of ClassPass asking users after their onboarding if theyre open to accepting push notifications. It will be different per industry.

Analytic Tools 100

Analytic Tools Data Visualization Onboarding KPIs User Testing 100

Userpilot

MAY 17, 2025

In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. Example: Lifesum Lifesum does this exceptionally well. Example: Headspace Headspace personalizes the home screen based on your last session, time of day, or meditation history. Did they build a habit?

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

APRIL 16, 2025

Based on your current dashboard, it looks like most users churn before completing onboarding. For example, if a customer downgrades after a billing issue, support might log the interaction. Bad data leads to bad decisions, whether that means duplicated records, misfired onboarding flows, or false signals in your dashboards.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 12, 2025

For example, we might find that free trial users in Europe spend more time exploring advanced features before upgrading, which informs targeted upsell campaigns. For example, we can promote advanced modules to power users who demonstrate high engagement. It’s important to remember that behavioral data doesn’t stand alone.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

Userpilot

OCTOBER 10, 2024

That’s why we’ll go over what onboarding is in SaaS and analyze 8 onboarding examples from reputable SaaS companies to learn what they’re doing right (or wrong). But it could do better by guiding users directly into their personalized workspace after setup instead of using a general dashboard. ‹ › Airtable onboarding.

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Alchemer Mobile

NOVEMBER 13, 2024

For example, asking, “What do you like most about our product?” For example, “On a scale of 1 to 10, how likely are you to recommend our product?” For example, tracking CSAT over time can reveal trends in customer sentiment. For example, if a customer rates their experience poorly, you can ask a follow-up question.

Customer Satisfaction 238

Customer Satisfaction Product Research Data Visualization Customer Feedback 238

Userpilot

JULY 17, 2025

Understanding your main goal helps in finding the right lifecycle email marketing examples and strategies. Whether you need to improve onboarding, boost feature adoption, or find better lifecycle email marketing examples, the key is contextual, in-app guidance. What is your biggest lifecycle marketing challenge right now?

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

JULY 19, 2025

For example, here’s our user persona example of a Product Manager. For example, at Userpilot, I added a simple welcome survey immediately after signup. PMs can quickly label and track specific user actions on customizable analytics dashboards without relying on engineers or data science teams. Tired of Guesswork?

User Testing 87

User Testing Customer Feedback Data Visualization User Friction 87

Usersnap

DECEMBER 20, 2024

In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Feature Release Template Example 2. Bug Fixes Template Example 3. Product Enhancement or Feature Announcement Template Example 4. Security Update Template Example 5.

Data Visualization 52

Data Visualization Feedback Software User Testing Customer Feedback 52

Alchemer Mobile

JUNE 13, 2025

If your CX platform includes AI: Highlight how it reduces time-to-insight Emphasize executive visibility (dashboards that your CFO will actually use) Address security and data governance concerns Jove notes, “The tools I never question are the ones that give me dashboards I open every day. That’s a win.”

Finance 182

Finance Data Visualization Feedback Software Customer Feedback 182

Userpilot

JANUARY 29, 2025

Leveraging product analytics isnt just about making pretty dashboards; its about viewing your existing data as a learning opportunity to make informed decisions with your onboarding strategy. At Userpilot, we create quarterly dashboards organized by release. These dashboards dont just collect numbers; they tell a story.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Usersnap

FEBRUARY 24, 2025

Such strategies ensure that no valuable detail is missed, making discovery question examples more impactful. Use structured and exploratory discovery question examples to maintain focus while encouraging meaningful feedback. Share your favorite discovery questions, examples or techniques to inspire others.

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

UX Planet

MARCH 4, 2025

Image by staffingsolutionsenterprises NPS survey example byLoom. NPS survey dashboard in UsrGuiding tool. As a result, the team will use tricks to pressure customers to give high scoresfor example, by sending an NPS survey only to customers who will likely give a rating (i.e., They believe that a high NPS score means greatUX.

Data Visualization 67

Data Visualization UX User Testing Customer Experience 67

Userpilot

MARCH 4, 2025

Autocapture events dashboard in Userpilot. Custom dashboards: Custom dashboards help you gather crucial metricslike average session duration, recurring revenue, or funnel conversions all in one place. Build and view custom dashboards in Userpilot. Example of DebugBears dashboard.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

UX Planet

MAY 1, 2025

For example, instead of merely presenting numbers, we can incorporate storytelling into the user experience, transforming each financial action into a personal goalsuch as saving for a vacation or a childs educationmaking the experience more relatable and motivating. In fact, sometimes less really is more.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

BrainMates

JULY 9, 2025

Use dashboards to track actuals against forecasts in real time, highlighting variances early. For example, describe how tackling a fragile system now means faster releases and fewer outages later. Set up regular reports or dashboards that tie support volumes to product areas or features.

Data Visualization 45

Data Visualization Reporting Tools Product Research Strategy 45

Userpilot

APRIL 30, 2025

Headspace is one of my favorite examples to refer to because they ace their ASO game. For example, if you have a photo editing app, you can optimize it for related keywords like picture editing or photo filters. Example of LightRights Apple search ad. Nike is the best example here.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For instance, here is how you can personalize an onboarding checklist based on your customers’ JTBDs: ‹ › Onboarding personalization example. Determine user roles to tailor their experiences.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

NOVEMBER 7, 2024

Examples could be streamlining communication or effectively tracking customer engagement to support your customer success efforts. Reports & analytics : Provide tailored analytics, dashboards, and reporting capabilities to track customer engagement, identify trends , and enable data-driven decision-making for improved customer success.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 4, 2025

For example, real user monitoring can reveal that 30% of mobile users abandon a registration form because it takes 8 seconds to load, or that a poorly labeled button causes repeated rage clicks. For example, it flags rage clicks when a promo code field fails on mobile devices. This way, you can make timely adjustments. of users.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Customer Feedback 52

Userpilot

JULY 22, 2025

That classic example of an onboarding wizard could sometimes feel more like a chore than actual help. For example, asking the users about their main goals can unlock different walkthrough paths. Tooltip added to a Userpilot ’s analytics dashboard. Hotspot added to a Userpilot ’s analytics dashboard.

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Reveal

JANUARY 27, 2025

Latest Update Features: Custom Toolbars: Full control over dashboard menus. Custom Toolbar Options: Full Control Over Menus Developers can now fully customize dashboard and visualization toolbars using the revealView.onMenuOpening event handler. Interactive Filtering: Compare data instantly. Axis Title Control: Sharpen data clarity.

Data Visualization 64

Data Visualization Customer Experience Customer Feedback Development 64

UX Planet

JUNE 19, 2025

Example: Pokémon Go, Google Lens VR (Virtual Reality): A fully digital environment that replaces reality. Example: Meta Quest, HTC Vive MR (Mixed Reality): Digital and real objects interact in real time. Let’s go through each one using easy language and real-world examples. Example: Jumping to the next room in a VR museum.

Data Visualization 55

Data Visualization Feedback Software Analytic Tools Research Software 55

UX Planet

JULY 17, 2025

Home Dashboard (left) and Post Simulation Analytics (right) Taking a closer look at the end result, here’s what stood out to me about the process. Example “smart prompts” by stitch. The stock photos of the personas, for example, felt meaningful and visually pleasing. Still, the core development speed-up was undeniable.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

FEBRUARY 4, 2025

For example, a low conversion rate may indicate friction in the onboarding process or a lack of perceived value. For example, a SaaS product manager aiming to reduce churn might prioritize user churn rate, Net Promoter Score (NPS), and customer engagement score. Use Userpilot s analytics dashboard to see your user metrics in one place.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

FEBRUARY 13, 2025

For example, when launching a new feature, the right data visualization tool will let you track user interactions through a funnel report. Communicate findings effectively A well-structured custom dashboard makes it easier for you to share insights across teams. If you see drop-offs, you can quickly adjust onboarding or fix issues.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

The Product Guy

JANUARY 23, 2025

For example, if youre struggling to maintain a fitness routine, you might typically ask, Why cant I stay motivated? This insight could lead to implementing shared dashboards or concise weekly recaps, fostering clearer communication and smoother collaboration. But quick fixes rarely address the root cause.

User Testing 150

User Testing Customer Feedback Customer Experience Events 150

UX Planet

JANUARY 22, 2025

For example, AI-driven customer support systems, like those used by HSBC, ensure quick and branded interactions, and Revoluts social media campaigns resonate with their target audience by blending their unique tone with actionable content. Take, for example, the Fintech brand identity of Revolut or Stripe. billion in annualrevenue.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

MARCH 23, 2025

For example, metrics like low feature adoption might show that users aren’t utilizing key features. For example: DAU: 1,000 unique users who log in daily. For example: Your mobile app launches a new collaboration feature. For example: Suppose you have an NPS of 20%. MAU: 10,000 unique users who log in monthly.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59