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How to Choose the Right KPIs for Your Product

Roman Pichler

But the second part, acquire an initial user base , would require the introduction of a new KPI in order to understand if the acquisition goal has been met. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate.

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Are You Tracking the Right Mobile App Performance Metrics to Decode User Behavior?

Userpilot

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. App store reviews: Monitor review trends (like ratings and comments) to spot recurring praise or complaints.

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How to Choose the Right KPIs for Your Product

Roman Pichler

But the second part, acquire an initial user base , would require the introduction of a new KPI in order to understand if the acquisition goal has been met. These indicators suggest that achieving product success will be much harder in the future, due to an increase in technical debt , higher absenteeism or turnover rate.

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15 Customer Journey KPIs to Track Across Different Stages

Userpilot

Therefore, the KPIs for this stage should include: Net Promoter Score (NPS) to measure customer loyalty and satisfaction. Reviews and ratings to gather testimonials and build advocacy for your product. Consider both leading (future-oriented) and lagging (past outcome-based) indicators for the KPIs.

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Product Analytics Tools 101: The Only Type Of Analytics Tools You Really Need As A Product Marketing Manager

Userpilot

A product analytics tool is a type of software that enables you to measure and visualize user data. Product analytics software varies but most have similar features, such as data capturing, customized segmentation, and KPI dashboards. Common product analytics software features. Heap’s dashboard.

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6 Steps to Launching Your Customer Health Dashboard

Gainsight

Customer health dashboards are one of the critical keys to durable revenue growth. At its heart, a good dashboard can summarize tens or hundreds or even thousands of metrics on customer experience into one simple, impactful snapshot of sentiment and behavior. Step #3: Design the Dashboard. Step #2: Assemble the Team.

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14 Best Customer Analytics Platforms in 2024

Userpilot

Hotjar is a product analytics software best known for its heatmaps and session recording tools. Totango is a customer analytics software focused primarily on customer success and churn reduction. UXCam is a product analytics software optimized for mobile customer insights. Starts at Silver’s $199/month.) Source: Totango.