Userpilot

MAY 17, 2025

Most advice on app retention strategies out there is copy-paste fluff. Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. When I started digging into the retention strategies of successful mobile apps, I noticed a pattern. Did they come back the next day?

Feedback Software 74

Feedback Software User Testing Strategy Customer Experience 74

Intercom, Inc.

JULY 6, 2021

If your business is expanding internationally, you’ll reach a point in your growth when you’ll need to implement a global support strategy. Luckily, real-time translation tools such as Unbabel and Lokalise can help you quickly translate customer messages and conversations in nearly every language imaginable.

Customer Experience 232

Customer Experience Data Visualization User Testing Customer Feedback 232

Alchemer Mobile

NOVEMBER 22, 2024

Collect feedback during moments that matter, whether they happen in a survey, on your website or app, or in a third-party channel. We’ll help you expand your VoC capabilities and amplify the power of your feedback program.

Feedback Software 130

Feedback Software User Testing Research Software Customer Feedback 130

Userpilot

NOVEMBER 7, 2024

Review scalability & adaptability : Lastly, pick a tool that can grow with your business and adapt to changing needs, allowing you to expand functionalities as your customer success strategy evolves. Reporting and dashboards for outcome tracking. Reporting and dashboards for keeping a real-time pulse on customer sentiment.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 17, 2025

This guide breaks down 7 mobile onboarding strategies that work, complete with real mobile app onboarding examples and tips on how to build a solid app onboarding process using Userpilot. If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value.

Onboarding KPIs 65

Onboarding KPIs Analytic Tools User Testing Customer Experience 65

UX Planet

JANUARY 22, 2025

Combined, these tools amplify the brands reach while reinforcing its core message across digital ecosystems. Its a holistic system that weaves together strategy, design, functionality and authenticity. The user journey-from the first login screen to the advanced investment dashboard-must reflect the institutions identity.

Reporting Tools 98

Reporting Tools Feedback Software Branding Finance 98

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. In Userpilot, click Dashboards in the menu and click the ‘ Create New ’ button. Let's dive in, shall we?

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Alchemer Mobile

FEBRUARY 2, 2021

The first step of any go-to-market strategy is to lock in a compelling positioning statement: Who is your app intended for? Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

DECEMBER 18, 2024

It’s the same issue if you lack a survey strategy. Retention analysis : Analyze user behavior to understand why they abandon your product and identify strategies for reducing churn. Dashboard : Customize the analytics dashboard or choose from pre-built ones to easily visualize and compare key metrics over time.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

MAY 8, 2024

Wondering how to build a customer success dashboard for your team? From the article, you will learn what a customer success dashboard is, why you need it, and what metrics it should include. And how to build a dashboard for your customer success team using Userpilot analytics ! Populate your dashboard with up to 30 reports.

Data Visualization 105

Data Visualization Dashboard Onboarding KPIs Analytic Tools 105

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Strategy: Product/Market Fit Hypotheses. A compelling strategy delineates exactly how your product will dominate its market. And that's what refining your strategy is all about. Design: Customer Discovery Insights.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

MARCH 30, 2025

This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. 4 Key steps to building a successful mobile app engagement strategy Building a successful user engagement strategy requires an in-depth understanding of your users and their goals with your product.

Analytic Tools 65

Analytic Tools Feedback Software Download Onboarding KPIs 65

Userpilot

APRIL 16, 2025

Heres how data fragmentation hurts your product strategy and development: Fragmented data can cause flawed strategic decisions Every product decision starts with a question: Whats driving retention ? Based on your current dashboard, it looks like most users churn before completing onboarding. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. ” So someone switching from urgent Slack messages to your app isn’t fully present yet.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

The Product Guy

MAY 7, 2020

As you climb the ladder, primarily the focus changes from solution and execution to strategy. Product Strategy. As a first step, PM needs to define the strategy for the product. A well defined product strategy provides insights into the deep customer problems that your product is trying to address. Product Roadmap.

Technical Review 398

Technical Review Product Management Product Manager Onboarding KPIs 398

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Implement Your App User Retention Strategy with Userpilot Get a Demo 14 Day Trial No Credit Card Required Create a personalized onboarding process Dont assume users know what to do in your app. Create custom playlists on Spotify.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction.

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Product Talk

JANUARY 24, 2024

For example, Ben will post about the problem space, as he did in the screenshot below, asking people to share their challenges with planning or connecting strategy to execution. Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview.

Research Software 305

Research Software Feedback Software User Testing Customer Experience 305

Userpilot

MAY 27, 2025

With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort. Analytics dashboards: Youll see high-level engagement trends and user-level insights, but unlocking deeper metrics demands extra setup or third-party integrations. Segment users based on behaviour with Userpilot.

Technical Review 91

Technical Review Onboarding KPIs Analytic Tools Software Review 91

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Intercom, Inc.

DECEMBER 12, 2018

Strategy first, technology second. But here’s the thing: a tool is not a strategy. The real value marketing software offers is in the strategy and approach it enables. A strategy needs to be the foundation of any marketing stack, one that takes into consideration who you are, what your goals are and who you’re trying to reach.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. They create seamless digital experiences driven by insight, strategy, and technology, and design to evolve the way their clients do business.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

MARCH 16, 2021

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Product Research 201

Intercom, Inc.

AUGUST 18, 2021

Here, I’ll share why we decided to revamp our NPS strategy, what survey mechanics proved most effective, and how we’re delivering value by providing actionable customer insights across our company. As with the mechanics, there are plenty of small differences in design of your survey message that can have a huge impact on outcome.

Product Research 232

Product Research Data Visualization Customer Feedback User Testing 232

Userpilot

JUNE 10, 2024

Researching customer onboarding strategies for your SaaS product? Create a welcome series of in-app and email messages to greet users and kick off onboarding. Personalize the customer onboarding experience through tailored in-app messaging based on user behavior and survey responses. Ready to dive in? Book the demo!

Onboarding KPIs 105

Onboarding KPIs User Testing Data Visualization Analytic Tools 105

Userpilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. To show you how, Ill cover seven strategies that smooth out friction, enhance user engagement, and turn one-off app downloads into returning customers. But it doesnt have to be that way.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Userpilot

MAY 20, 2024

Are you trying to develop a customer advocacy strategy for your SaaS but not sure how to go about it? A customer advocacy program is a structured plan encompassing various customer advocacy strategies. Start building your customer advocacy strategy by setting goals. Features & Events Dashboard in Userpilot.

Analytic Tools 105

Analytic Tools Feedback Software Customer Feedback Customer Experience 105

Userpilot

AUGUST 30, 2024

TL;DR Customer segmentation models are ways of dividing customers into groups with shared traits to effectively tailor your product and marketing strategy. You can develop a customer segmentation strategy by doing the following: Set specific goals and KPIs to measure success. Refine your strategy based on the insights.

Data Visualization 101

Data Visualization Analytic Tools Reporting Tools Customer Experience 101

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. Update dashboards and alerts: I edit my custom dashboards to reflect the new metrics, so I can monitor them at a glance. You can even include it in your gamification strategy to re-engage users.

Onboarding KPIs 87

Onboarding KPIs Feedback Software Analytic Tools Research Software 87

Userpilot

SEPTEMBER 10, 2024

Feature adoption : Improve adoption through in-app engagement, personalized suggestions, and in-app messaging. According to a Foundry 2023 report, 93% of all companies have already adopted or plan to adopt a digital-first business strategy. Use in-app messaging, tooltips , and chatbots to provide solutions in real-time.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

Folding Burritos

FEBRUARY 22, 2016

The result is that the collective understanding of the product vision gets ever fuzzier and the strategy gets increasingly harder to define. Since objectives map to a business strategy in a much more evident way than features do, then prioritizing them becomes much more straightforward (“Does this objective contribute to the strategy or not?

Analytic Tools 322

Analytic Tools Reporting Tools Data Visualization User Testing 322

Userpilot

MAY 28, 2025

This guide will cover nine proven mobile app engagement strategies that can help you turn your fleeting visitors into loyal daily users and boost engagement and retention. Creating a successful mobile app adoption strategy requires multiple approaches working together. Error messages. Feature announcements.

Analytic Tools 59

Analytic Tools Feedback Software Data Visualization User Testing 59

Userpilot

JULY 27, 2024

You will also see different examples of user segments and learn how to implement your segmentation strategies with Userpilot to improve customer engagement. A well-implemented customer segmentation strategy enables SaaS teams to gain an in-depth understanding of their customers. Ready to get started? Where does it come from?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Feedback Software 105

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. It integrates real-time feedback to adapt strategies.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. For example, if you take the in-app route, try Userpilot to trigger in-app messages inviting users who match the criteria to participate in a user interview. Survey results dashboard in SurveyMonkey.

Research Software 82

Research Software User Testing Analytic Tools Feedback Software 82

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Userpilot

FEBRUARY 22, 2024

TL;DR Customer communication encompasses all interactions between a business and its customers, while customer communication strategy is what you’ll use to improve these interactions amongst new and existing customers. Use in-app messages to improve customer communication. Leverage AI to improve your microcopies.

Customer Communications 105

Customer Communications Feedback Software Analytic Tools Customer Experience 105