Userpilot

MAY 30, 2025

They track 47 different key performance indicators (KPIs) in their mobile analytics platform , spend hours debating dashboard numbers, yet can’t predict which users will churn next week The problem here isn’t a lack of data. ” So someone switching from urgent Slack messages to your app isn’t fully present yet.

Analytic Tools 104

Analytic Tools Data Visualization Feedback Software Product Research 104

Alchemer Mobile

FEBRUARY 2, 2021

Once your landing page is live, you can start collecting leads, offer a preview of your app press and early adopters, and integrate with an analytics or A/B testing tool to test variations of your messaging strategy. App promo videos take your marketing to the next level by bringing your messaging to life. Need a hand getting started?

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Userpilot

NOVEMBER 14, 2024

Technographics, like operating system or device type. Well, you can easily track the metrics from one of Userpilot’s analytics dashboards. There’s a ready-to-use Expansion Revenue & Upgrades dashboard, and you can create custom ones, too. Expansion Revenue & Upgrades dashboard in Userpilot.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

JUNE 2, 2025

This leads to errors like sending a product update notification at 1 AM or showing the wrong message to the wrong user segment. There are no inbox filters, no distractions, just a direct line from your message to their attention. Personalization If your push message could be sent to everyone, it probably shouldnt be sent to anyone.

Analytic Tools 59

Analytic Tools Data Visualization Onboarding KPIs User Testing 59

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Userpilot

NOVEMBER 30, 2022

The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle. We also explore tools for building product dashboards and data analysis. Let’s get to it.

Data Visualization 98

Data Visualization Dashboard Analytic Tools Onboarding KPIs 98

Userpilot

MAY 27, 2025

For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. Then, put these insights to work, personalizing in-app messages and experiences for each group. What does that tell you? G2 rating: 4.5/5

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. For example, you can improve user experience with in-app guidance , enhance the customer support system, or release new features.

Feedback Software 98

Feedback Software Analytic Tools Research Software Customer Feedback 98

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. A message center provides a two-way conversation channel to do just that. This saves companies valuable time and resources. We all know and love Slack.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

APRIL 13, 2021

It underpins a whole host of core Intercom features – Inbox Views , API , Articles , the user list, Reporting , Resolution Bot , and our internal logging systems. To provide the needed level of this “invisible” management, we utilized a combination of two technologies – Chef and AWS Systems Manager (SSM). Architecture of the system.

Reporting Tools 249

Reporting Tools Data Visualization Customer Experience User Testing 249

Userpilot

MAY 27, 2025

With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort. Analytics dashboards: Youll see high-level engagement trends and user-level insights, but unlocking deeper metrics demands extra setup or third-party integrations.

Technical Review 93

Technical Review Onboarding KPIs Analytic Tools Data Visualization 93

Intercom, Inc.

JUNE 13, 2022

Satmetrix Systems, Inc., and Net Promoter System? Satmetrix Systems, Inc., Increase engagement with enriched mobile push messages. A picture is worth a thousand words and now you can add images to your outbound mobile push messages to increase open rates. Check out how to create these rich push messages here.

Data Visualization 197

Data Visualization Product Research Reporting Tools Feedback Software 197

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Dashboard 98

The Product Coalition

DECEMBER 23, 2021

Non-transparent system response Imagine a case: after starting an operation, the system stops responding. However, it doesn’t always mean a frozen system, it may just perform voluminous mathematical calculations, which are so common for fintech apps. Annoying and all-too-familiar, isn’t it? And here’s when UX testing steps in.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Intercom, Inc.

AUGUST 12, 2020

Up until now, companies have had to choose between two broad schools of support tools: Traditional email-based ticketing systems that prioritize efficiency for the business over the quality of the customer experience. We’ve made it immeasurably better than the experience offered by traditional email-based ticketing systems”.

Data Visualization 249

Data Visualization Reporting Tools Customer Experience Customer Feedback 249

Sachin Rekhi

FEBRUARY 16, 2020

For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars. These were painstakingly thorough with tables full of dialog copy, error messages, and more. Execution: Metrics Dashboards.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Product Talk

JANUARY 24, 2024

Ben will then send a direct message to anyone who comments on or reacts to the post, asking them if they would be open to doing a quick Zoom interview. He sends one follow-up message to anyone who doesn’t respond to his first message. However, Ben shares that it’s taken time to refine his messaging for this type of outreach.

Research Software 298

Research Software Feedback Software User Testing Customer Experience 298

Alchemer Mobile

JUNE 4, 2019

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Even more essential, developers can remove the pains associated with constantly incorporating new SDKs into an app and focus on delivering products that transform the customer experience.

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

APRIL 30, 2025

Its about building a repeatable system that drives discovery, boosts engagement, and keeps users coming back. Its a system to make your app discoverable, shareable, and credible without relying on blind luck or paid ads alone. Here’s how to build that system: 1. User acquisition isnt a one-time campaign.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Intercom, Inc.

DECEMBER 12, 2018

Demandbase enables companies to deliver personalized online ads to specific people at specific companies across the web while refining the message to try to convert them into customers. We use it for: Sending targeted messages to visitors on our website. So let’s say Joe works for Pfizer. Alternatives: SalesLoft.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Intercom, Inc.

JUNE 1, 2021

As a result, we’ve seen some major, long-lasting changes to how businesses and consumers communicate and build relationships with one another: The popularity of messaging channels is on the rise – messenger-based support is now the second most used support channel.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

Intercom, Inc.

DECEMBER 17, 2018

If you have a physical product that’s frequently returned, you can start a visitor auto message on the return page with a link to your FAQs. If you have a software product, and customers frequently need help during setup, trigger an auto message in your Messenger during this process. They might be: Your checkout. A pricing page.

Research Software 217

Research Software Reporting Tools User Testing Feedback Software 217

The Product Guy

MAY 7, 2020

This could be due to lack of product, domain, system understanding and action should be taken to address such instances soon. Known system issues/tech debt not being prioritized leading to ad-hoc urgent production issues to be fixed which takes away engineering time away from development. JIRA tickets are updated during the standup.

Technical Review 398

Technical Review Product Management Product Manager Research Software 398

Userpilot

MAY 17, 2025

Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. Mobile carousels in Userpilot help guide new users through the apps features with in-app messages. That means personalizing the UI, messaging, or your apps features based on their behavior, preferences, or past activity.

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MARCH 9, 2025

E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. For example, if you take the in-app route, try Userpilot to trigger in-app messages inviting users who match the criteria to participate in a user interview. Survey results dashboard in SurveyMonkey. Dashboard example in Hotjar.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Productside

MARCH 18, 2025

Analytics Which platform gives teams the clearest insights without drowning them in dashboards? Its the self-serve analytics platform that transforms raw numbers into intuitive dashboards. The platforms real-time performance dashboards highlight not just whats happening, but why its happeningso you can course-correct on the fly.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

MAY 17, 2025

If a user visits the target dashboard for the first time, guide them toward the one action that delivers immediate value. Guide each segment down a flow that highlights the features they care about most (for example, project managers see task dashboards first, developers see API integrations). Create in-app messages with Userpilot.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Userpilot

MARCH 5, 2025

You can use this platform to create customer segments, personalize onboarding flows, deliver targeted in-app messages, collect direct customer feedback , and track in-app analytics to make iterative changes. Analytics dashboard in Userpilot. Dashboard widgets: This feature is a vital part of Pendos analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Mind the Product

JUNE 23, 2017

Everyone was professionally trained over a period of a few weeks, so we all had the same message and understanding. This minimized the period when we had two different systems. As teams become more comfortable with Kanban, the boards are formalised and converted into dynamic, digital dashboards. All teams trained on Kanban.

User Testing 195

User Testing Systems Review Software Review Product Research 195

Alchemer Mobile

NOVEMBER 14, 2023

Efficiently scale your app development with the Alchemer Digital API With the Alchemer Digital API for both Mobile and Web, you can seamlessly integrate real-time metrics and raw data into your reporting and business intelligence tools, connect data to your most important business systems, and safely share insights across your org.

Data Visualization 130

Data Visualization Reporting Tools Product Research Customer Experience 130

Userpilot

JULY 23, 2024

Content Management System Tools that allow users to create and modify digital content on websites without needing specialized technical knowledge. Track product growth metrics with a custom Userpilot dashboard. This can help you answer individual-specific questions like “What in-app message/prompt did they interact with?

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Intercom, Inc.

AUGUST 25, 2020

Isolated iteration by either side can result in confused messaging and a product that doesn’t deliver on what the customer wants or expects. By ensuring the external messaging is in sync with the internal product planning your opportunity for success and customer satisfaction is greatly increased.

Marketing 238

Marketing Onboarding KPIs Feedback Software Reporting Tools 238

Userpilot

MAY 17, 2025

How to map a mobile app user journey User journey mapping isnt guesswork: its a four-step system that turns scattered events into one clear story. Userpilot analytics dashboards can help you add relevant metrics and keep an eye on any changes that may occur. Userpilots Analytics dashboards.

Analytic Tools 66

Analytic Tools Research Software Feedback Software Data Visualization 66

Userpilot

JUNE 28, 2024

In this, we’ll explore more benefits of self-serve product analytics and also introduce you to the tools that help you implement this system in your company. The self-serve analytics system comes with some challenges, such as: Low levels of data literacy among non-technical employees. Let’s get started!

Data Visualization 104

Data Visualization Analytic Tools Feedback Software Reporting Tools 104

UX Planet

MAY 1, 2025

By understanding how the brains reward system worksparticularly the role of dopamine in shaping behaviorwe can design financial products that provide immediate, positive reinforcement for good moneyhabits. How to Apply in Financial UX: Micro-Celebrations: Add celebratory animations or messages after users meet savings or budgeting goals.

Banking 59

Banking Customer Experience User Testing Data Visualization 59

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Case Study:MINDBODY MINDBODY, a leading platform for health and wellness businesses, used funnel analysis on its Activity Dashboard to better understand user engagement patterns.

User Testing 59

User Testing Product Research Research Software Data Visualization 59