Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. Based on your current dashboard, it looks like most users churn before completing onboarding. But that view only reflects web users. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

NOVEMBER 17, 2024

These are just a few ways acting on product analytics can empower Apu, optimizing decision-making, and enabling smarter resource management. Userpilot’s Visual Labeler enables you to track in-app user behavior, such as clicks, text input, and form submissions, code-free and with no interference from your dev team.

Data Visualization 92

Data Visualization Analytic Tools Software Review Feedback Software 92

Userpilot

JULY 10, 2024

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.

Customer Experience 99

Customer Experience Data Visualization User Experience Analytic Tools 99

Userpilot

AUGUST 17, 2024

Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. It also improved communication with users, who appreciated the in-app release notes and updates. Deliver release notes via modals (and track user engagement).

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

MAY 31, 2024

Would you like to learn how to design a SaaS metrics dashboard for your team without any coding? In the article, you will find examples of various SaaS dashboards and learn how to create them with Userpilot analytics. They offer intuitive interfaces, pre-built templates, and integrations , which saves time and resources.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Dashboard 105

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

OCTOBER 28, 2024

Use welcome surveys to identify users’ jobs to be done and use cases. This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. Determine user roles to tailor their experiences.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

APRIL 21, 2023

How do you build an in-app resource center that gives customers a valuable self-service experience ? In this article, we cover: What to include in your resource center 8 SaaS examples to inspire your new resource center How to create a help center in just three steps Let’s get started.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Embedded Analytics 98

Userpilot

MAY 28, 2025

Everything lives in one SDK, with a single interface and one user profile. This cohesion matters when aiming for rapid iterations and consistent user experiences across the journey, from first-time use to feature reactivation. Collect user feedback effectively with Userpilo t. Build custom user segments with Userpilot.

Data Visualization 75

Data Visualization Analytic Tools Feedback Software User Testing 75

UX Planet

JUNE 1, 2025

This resource allocation reflects a fundamental truth: understanding and optimizing the current user experience often yields more substantial results than the constant introduction of new, unvalidated features. Tools like click tracking and funnel analysis help pinpoint where users encounter difficulties during onboarding.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

MAY 30, 2025

One look at your mobile app analytics dashboard, and you just want to shut your eyes and scream in frustration. You aim to extract meaningful insights to improve app performance and user engagement. Validating one with the other gives you the whole picture and confidence to make decisions that improve users experience.

Onboarding KPIs 82

Onboarding KPIs Feedback Software Analytic Tools Research Software 82

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

MAY 27, 2025

Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms. With a shared dashboard and content strategy, you can manage flows, tooltips, and updates without duplicating effort. Whatfix G2 review.

Technical Review 86

Technical Review Onboarding KPIs Analytic Tools Data Visualization 86

The Product Coalition

DECEMBER 23, 2021

In this case, UX specialists should check that hints contain a comprehensible summary with links to external resources, if necessary. Inefficient dashboard configuration Traders often leverage dashboards to monitor data from personal accounts, control transactions and contracts, follow the latest currency market trends and shifts.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

Reveal

DECEMBER 30, 2024

Embedded analytics solves these pain points by providing insights directly within your application, allowing sales teams to track performance metrics in their CRM and operations teams to monitor workflows through embedded dashboards. Visualization: Presenting data through intuitive charts, dashboards, or reports.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Reporting Tools 52

Alchemer Mobile

MAY 19, 2021

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources. When a mParticle customer creates an event in their app, the events forward to Apptentive.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Product Talk

FEBRUARY 14, 2024

Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards.

Analytic Tools 312

Analytic Tools Research Software Product Research User Testing 312

Userpilot

OCTOBER 19, 2024

To sum up, release notes help: Get internal and external stakeholders up to speed : Release notes bridge the gap between the development team and stakeholders on the intricacies of the updates, product adoption , marketing strategies , and resource allocation.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

MARCH 30, 2025

You can build onboarding carousels, push notifications, in-app messages , and surveys from a single dashboard. Everythings optimized for mobile, so your onboarding experience feels native from the start. User onboarding on mobile doesn’t need to be complex or code-heavy. Why choose Userpilot for mobile onboarding?

Data Visualization 62

Data Visualization Analytic Tools Feedback Software User Testing 62

Userpilot

MARCH 5, 2025

Factors I consider when evaluating customer analytics tools Important core features Analytics dashboards : Provide real-time visualizations of key performance indicators (like active users and page views) at a glance, so you can easily track changes. Example of a Userpilot dashboard showing free trial to paid user conversion rate.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

Userpilot

MARCH 30, 2025

1 Engagement DAU/MAU Understand daily and monthly active user engagement and overall app popularity. 2 Engagement Feature adoption Gauge user interest in new features and optimize feature development. 3 Engagement Average user session length Measure user interactions and identify areas for improved content or flow.

Analytic Tools 93

Analytic Tools Research Software Onboarding KPIs Data Visualization 93

Userpilot

MARCH 30, 2025

Plus, it connects with the web version so you can track the user experiences across mobile and web platforms. To start using Pendo mobile, you need to install the Pendo Mobile SDK in your app so it can track all the users data and connect it with the web app. Lightweight user surveys embedded in guides. Resource center.

Data Visualization 62

Data Visualization Analytic Tools Feedback Software Reporting Tools 62

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. This saves companies valuable time and resources. Rightpoint is an independent customer experience agency with technology at our core.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

OCTOBER 10, 2024

It asks users multiple questions that in the end don’t matter and only serve to fatigue users. Despite this, Mailchimp’s onboarding offers valuable insights for improving user experiences. Here are three key lessons: Avoid overloading users with lengthy forms. What can you learn from Airtable?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

Userpilot

JUNE 29, 2024

Ongoing maintenance without your direct involvement, ensuring you can have all internal resources focused on your core product. External training resources and technical support to help your team get started immediately. Heatmaps to help you visualize user interactions. Analytics reports to track customer data over time.

Analytic Tools 105

Analytic Tools Data Visualization Reporting Tools Research Software 105

Userpilot

AUGUST 6, 2024

Userpilot helps you with product-led growth by providing actionable insights and personalized user experiences. Try Userpilot and Take Your User Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is PLM software? Userpilot dashboard. Pendo dashboard. Trello dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

UX Planet

DECEMBER 6, 2024

Well, you hit two birds with one stone, significantly enhancing both the user experience and the overall effectiveness of the learningprocess. Here are some key advantages: Improved user engagement: A well-designed application captures users attention and keeps them engaged.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

The Product Coalition

JULY 13, 2022

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

Data Visualization 146

Data Visualization Analytic Tools Feedback Software Reporting Tools 146

Userpilot

FEBRUARY 4, 2025

Tracking the right user metrics helps you precisely identify issues in the product experience rather than feeling lost in a sea of data. Choosing the wrong KPIs can be more damaging than you think – it drains your teams resources, shifts focus away from real problems, and ultimately, disrupts the customer experience.

Onboarding KPIs 59

Onboarding KPIs Data Visualization Customer Feedback Customer Experience 59

Userpilot

JULY 4, 2024

Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Turning actionable insights into marketing strategies by improving user engagement and customer satisfaction based on analysis results. It helps with budgeting and resource allocation.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

MAY 29, 2024

They used Userpilot for onboarding new users, announcing updates/features, providing support through a resource center , and analyzing customer behavior data. Userpilot offers a more intuitive user experience and greater value for money than Pendo. Use premade dashboards or create a custom one from scratch.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Customer Experience 105

Userpilot

AUGUST 20, 2024

We chatted with Ann Marie McNamara, Beable’s Senior Product Manager, about how the company used Userpilot analytics and feedback features to enhance user experience and engagement. Beable has tailored resource centers for various user segments. In this way, they can optimize their content to better assist their users.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 148

Data Visualization Reporting Tools Feedback Software Customer Feedback 148

Userpilot

MAY 17, 2025

Below is a simple ROI framework to help you objectively assess whether localizing your app makes strategic sense, and to what extent you should invest resources. Question What To Look At Why It Matters How many users come from outside your primary language market? Track support ticket volumes and resolution times by language.

Analytic Tools 62

Analytic Tools Feedback Software Research Software Data Visualization 62