The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Stage 1: Reviewing the applications. Are they team players?

Development Team Review 62

Development Team Review Weak Development Team User Testing Technical Review 62

Modus Create

JUNE 1, 2020

The news is filled with tales of hackers breaking into financial institutions, DDoS attacks on credit card companies, and data breaches due to poor software configuration. Phase 1: Due Diligence and Discovery. Due diligence comes first but has its origins in other engagements Modus has conducted over the years.

Software Review 75

Software Review Systems Review Technical Review Development Team Review 75

ProductPlan

FEBRUARY 1, 2021

Product leaders don’t often get many chances for hiring product team members. Additions to the product team must ramp up quickly. Here are some ways I vet product management candidates to weed out poor fits and spot the diamonds in the rough. Stage 1: Reviewing the applications. Are they team players?

Development Team Review 52

Development Team Review Weak Development Team User Testing Technical Review 52

Product Talk

FEBRUARY 10, 2021

Teresa: For those of you that are Product Talk readers, Melissa writes our Product in Practice series where we’re sharing stories about teams doing great discovery work, so you may have seen her name there. And that’s not a bad thing. It’s allowing each team to really find what’s going to work best for them.

Product Research 290

Product Research Data Visualization Research Software Analytic Tools 290

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The core of algorithms and systems is data models. The legal team isn’t there to slow R&D down.

Engineering 178

Engineering Presentation Technical Review Systems Review 178

UX Studio

MARCH 4, 2019

Web designer vs web developer – as a UX designer, I counter this match daily. But truly, the phrases don’t stop here, we have visual designers, front-end developers, back-end developers, UX designers (like me), et cetera. A developer friend of mine met with a client a couple of months ago. Web designer.

Web Development 46

Web Development Web Developers Development Team Review Weak Development Team 46

Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. So we do that for customers, and that’s the team I’m working on.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. “As you push more and more training data, they seem to exhibit qualitative changes in terms of what they can do.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

JUNE 17, 2019

Providing flawless branch services and keeping clients’ money safe is no longer enough. In recent years, many new banks have been created that have introduced a number of unique financial services. How is this new generation of banks able to launch all of these new services so successfully and fast? But why is this? We execute.

Banking 90

Banking Development Team Review Software Review Technical Review 90

Amplitude

MAY 17, 2017

The world of analytics is full of red herrings and false paths. You collect the birthday of every user that signs up for your service. Your web analytics team comes to you with a surprising revelation. A law to avoid red herrings in analytics Click To Tweet. Twyman’s Law and its audience research origins.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

The Product Coalition

DECEMBER 8, 2020

Big companies have the resources to access the best minds, leading thinking and proprietary data in ways that a startup often can’t. Corporate forces deserve just as much attention and diligence as you would take to developing a Value Proposition or a Business Model. The micro forces are listed in alphabetical order.

Development Team Review 149

Development Team Review Technical Review Systems Review Software Review 149

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. And we do this at internet scale with modern next-gen tools that grow with you. Enjoy this time.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Product Research 40

DISQO

NOVEMBER 1, 2016

The ‘Lean’ movement has taken the corporate world by storm, but there are still countless barriers for product teams that seek to adopt its experiment-driven ethos and make decisions informed by customer data. Today, our clients include forward-thinking product teams from AT&T, Capital One, PwC, Aetna, and many others.

Data Visualization 40

Data Visualization User Testing Customer Experience Development Team Review 40

Department of Product

MARCH 28, 2022

The types of trends that matter to product teams So if we agree that staying on top of trends matters, the question then is, what types of trends should we bother staying on top of? In a product development context, and particularly with reference to technologies, this can be problematic. Others will fail.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

UX Studio: Product Management

JULY 5, 2021

As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. . As a client, you invest your time, energy, and limited resources into your digital product development.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mind the Product

SEPTEMBER 7, 2018

Ethics: The discipline of dealing with what is good or bad and with moral duty and obligation Miriam-Webster Dictionary. And while the medical profession pioneered the concept of professional ethics, other industries have also developed ethical codes. To inappropriately use data to manipulate human psychology?

Software Review 128

Software Review Technical Review Development Team Review Weak Development Team 128

ProductPlan

JULY 11, 2019

Product teams must not only create an amazing product, they also need to set the stage for the product getting the awareness it requires for trial and user adoption. To avoid an unsuccessful launch and weak usage, product teams and their product marketing counterparts must be in lockstep. Measure from Day One. Rinse and repeat.

Customer Experience 66

Customer Experience User Testing Weak Development Team Development Team Review 66

Product Talk

JANUARY 13, 2016

It’s an important tool in our toolbox. Most teams make one of the following two mistakes: They either gate releases with an A/B test trying to understand whether or not the feature had the intended impact or they test variables blindly hoping to stumble upon a better variation. I love that A/B testing has become so popular.

Product Research 110

Product Research Customer Experience Development Team Review Research Software 110

Business of Software Conference

APRIL 7, 2020

Now, the thing is is that a lot of customers when they look at the different services provided, and the different products, and the different subscriptions there’s so many options. So there is again like a data breakdown almost really trying to understand who the customer is and why and we’ll talk about that.

User Testing 69

User Testing Customer Experience Data Visualization User Friction 69

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Stephen Allott (Seedcamp) – Rules & Tools For Scaling Software Sales from Business of Software Conference.

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

The Product Coalition

MAY 18, 2016

After college, I worked in financial services industry. I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Business of Software Conference

NOVEMBER 26, 2018

We’ve used NPS to gather evaluation data for the conference for a seven years. Yeah, and I forced our team to build a trebuchet – in retrospect, that was a very bad idea. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Andrew Chen

SEPTEMBER 4, 2018

You had to manually sell some restaurants come for the tools, stay for the network, but then once the consumers got enough of a selection and started to use it, it was game over. . They were nowhere near kind of the price they should have been trending at, so you’re like, “Look at these user analytics. Sonal: Why is that?

User Testing 75

User Testing Marketing Analytic Tools Customer Experience 75