ProductPlan
FEBRUARY 15, 2022
Generally, organizations develop product operations roles as needed to offload non-core tasks from product managers. Meanwhile, smaller companies need more tactical support around managing data, tools, and communications. How developed are the organization’s processes? Getting familiar with data is key to success.
Intercom, Inc.
SEPTEMBER 4, 2019
This coaching helps them drive their team and their company to greater productivity and higher sales. I’ve been working to develop a sales coaching program that’s backed by one critical element: data. What is sales coaching? Why data drives sales coaching at Intercom.
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Pragmatic Marketing
AUGUST 20, 2019
Data Security Becoming Increasingly Important for Consumers With data breaches becoming increasingly common, consumers are realizing that their personal information is at the mercy of the organizations they’re doing business with—resulting in changing attitudes around security. Companies undergo regular security audits.
Gainsight
AUGUST 31, 2022
Lacking a data-driven approach, many CX leaders are reactive rather than strategic, cannot identify high-value vs. low-value activities, do not know how specific activities correlate to leading indicators or lagging outcomes, and (therefore) cannot demonstrate the true value of CX to their own executives and boards. Hard data.
Amplitude
MARCH 11, 2020
Product managers and their teams almost always inform their roadmaps based on various data, market and user insights. We broke into pairs and then each pair developed a feature roadmap along a particular area of focus. You can create sales training and prepare go-to-market plans for upcoming feature launches months in advance.
Intercom, Inc.
NOVEMBER 20, 2018
Despite that value, however, there’s a drawback – a lack of formal sales training and sales process can seriously undermine those initial efforts. In this post, I outline how SaaS founders should modify their approach and implement a simple sales methodology to increase their odds of success.
Mind the Product
SEPTEMBER 1, 2017
But the training was intense! This sales training laid the foundation for the survival tactics Janna still uses today to manage people. One of the hardest challenges in product management is getting people aligned – especially if they have different reporting lines and objectives. Janna Bastow. Ask questions.
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