Indicative

DECEMBER 8, 2020

Recently, Indicative CEO Jeremy Levy got together with Toucan Toco product lead Romain Duboc to talk about how organizations can use the analytics tools available today to build more data-driven products. Where to start with Customer and Embedded Analytics. How to build a sustainable culture of data-driven innovation.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if UserIQ is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. Let’s get started!

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Mixpanel

FEBRUARY 25, 2022

Any analytics implementation should start with the set of North Star metrics that are relevant for the company and departments. My ” daily tickets : This is the volume of tickets picked by a specific support engineer daily. Why did we want to visualize Zendesk data within Mixpanel?

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The Product Coalition

JANUARY 26, 2022

At the same time, consolidation faces a big problem: it gets hard to collect real-time data on health issues. Table of Contents The Story Begins in Iowa ; Joining the Family Business ; Creating the Solution ; Making the Product ; Technical Challenges ; Moving To the Market ; Founder Tips ; Conclusion.

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Indicative

JUNE 11, 2020

Tips to get more done in less time. Here are some workflow tips to help you operate more productively. Analytics, especially, is a sharp contrast to creative, so it’s often challenging to find alignment around a quantitative picture. Is everyone making decisions based on the data ? Data can help. . Free up time.

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Userpilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Let’s get started!

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Userpilot

MAY 30, 2024

They are a powerful tool capitalizing on strong psychological drives. To learn how Userpilot analytics , feedback, and onboarding features can help you find the Aha moment and drive product adoption, book the demo! You can then visualize them in a line graph to see which of them correlate with activation/adoption events.

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Product Talk

MAY 4, 2022

For example, while Teresa recommends creating a product trio that includes a product manager, engineering lead, and a designer, she acknowledges that some product trios might be made up of slightly different members. You might find there’s another tool that works better for your team—and there’s nothing wrong with that. Tweet This.

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Intercom, Inc.

OCTOBER 13, 2021

That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever. The Data Infrastructure team had reached a tipping point. Only then could we move on to the next thing.

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Mixpanel

MARCH 29, 2024

Most companies, whether they have a mature data or product organization or not, are already doing some form of A/B testing. I’ve helped many teams work through their A/B testing needs, set up testing and analytics tools, and refine their testing approaches. It doesn’t take building a giant data stack to get it right.

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Intercom, Inc.

NOVEMBER 4, 2020

Below, we share our favorite tips for proactively and automatically resolving queries, at scale. These tips apply broadly to many different conversational support tools , but if you’re an Intercom customer, they’re actionable today and require no engineering work. Tip 1: Automatically answer common holiday questions.

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Intercom, Inc.

DECEMBER 2, 2021

For the very first time, we’re releasing Engineer Chats , an internal podcast here at Intercom about all things engineering. Previously hosted by Jamie Osler , a Senior Product Engineer at Intercom for over seven years, it’s now up to Principal Systems Engineer Brian Scanlan to pick up the baton and keep the chats going.

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Userpilot

MARCH 18, 2024

Is Pendo or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 30, 2024

Is Whatfix or Userlane the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Data Visualization Feedback Software Software Review 52

Usersnap

FEBRUARY 4, 2022

This is why you need a website feedback tool at your side to get you across the finish line. Drop your existing feedback tool. I recommend dropping your existing website feedback tool. 8 Tips on managing feedback. Set up a browser-based user feedback tool. Make your feedback tool as intuitive as it can be.

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Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

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Userpilot

MARCH 16, 2024

Is UserGuiding or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Data Visualization Feedback Software Software Review 52

The Product Coalition

FEBRUARY 16, 2022

In this context, when your product has a predictive model in the solution spectrum, product managers need to really understand and evaluate what are we optimising the predictive model for? If the prediction is incorrectly predicted as true, what is the impact on the business? Cost impact of the incorrect prediction?

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Mixpanel

OCTOBER 6, 2023

In my 10 years of working with big data and partnering with thousands of different customers across nearly every industry, I’ve seen many data warehouse projects fail. What does it look like when a data warehouse “fails”? Spectacularly. Sometimes teams fall short of getting pipelines tied together and running, sure.

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Mixpanel

MAY 27, 2020

This post is written by Semetis , a data-driven marketing agency located in Brussels, Belgium. Here’s what you’ll learn: To be successful, organizations need more data. More importantly, they need the right kind of solutions to interpret that data, and drive actionable innovation across their organization.

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Mixpanel

SEPTEMBER 29, 2023

With our recent release of Warehouse Connectors , we’ve made it easier than ever to automatically pull data from your source-of-truth warehouse into Mixpanel to analyze and glean insights from. A list of Data Views in Mixpanel. Don’t worry, we’ve thought of this too. But how do they work? Well, I’m very glad you asked.

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Mixpanel

JANUARY 19, 2021

Michael (idea #1) has already mocked up the updated flow and started talking to engineers. You need more data: What’s the baseline for improvement? Let’s unpack retention analysis for product managers, from high-level goals (what to prioritize) to actionable tips for retention analysis (how to segment retention data) in Mixpanel.

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Mixpanel

MAY 23, 2024

We use Mixpanel’s Flows report to look at all of these substitute paths that users are taking to get an early understanding of the journey that a potential feature could improve: A Flows report identifies the most frequent paths taken by users to or from any event. In beta, you’re still in closed development.

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Product Talk

FEBRUARY 2, 2022

Engineers are often reluctant to participate in discovery. This is only natural: Through years of bad habits, many of us have shown engineers that we only value them for the code they can write. But there are many reasons why engineers are one of the essential members of the product trio. And this is a good thing.

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The Product Coalition

JULY 18, 2020

Product Analytics is the term applied to the automated gathering, analysis, and visualization of data. Most people first get their introduction to analytics through the popular Google Analytics, but there is a variety of analytics software specifically for tracking user actions on digital products.

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Product Talk

NOVEMBER 15, 2023

I sat down with fellow Product Talk Academy instructor Hope Gurion to discuss the top seven reasons we hear for why people don’t have time for discovery and to share our tips for overcoming them. What’s your primary tip in this situation? What’s your tip here? Teresa Torres: Hi, everyone. Teresa: Yes, very common.

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Product Research Customer Experience Data Visualization User Testing 228

Usersnap

OCTOBER 6, 2021

User behavior analytics are part of the puzzle for a SaaS company’s success. They unlock the insights, both said and unsaid, by customers, and create better product decisions for customers over time. User behavior analytics in SaaS: why bother anyway? All of this seems great on paper, but in practice, this gets tricky.

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Mixpanel

MAY 30, 2022

It takes a great degree of knowledge and talent to be a good data practitioner. But it’s an entirely different set of skills that are required to write a data meme that makes people laugh. So my question: Are you more proud of all that stuff or when one of your data tweets gets hundreds of likes? Yeah, certainly.

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Userpilot

MARCH 18, 2024

Is Whatfix or WalkMe the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Feedback Software Data Visualization Software Review 52

Amplitude

OCTOBER 14, 2020

In order to meet this moment, teams need to build fast, and build with data. Most teams strive for this, but some run into problems when they try to force fit incumbent data storage and visualization systems to the real-time behavioral analytics this strategy demands. Luckily, you don’t have to wait.

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The Product Coalition

DECEMBER 22, 2021

Add value to your team whilst getting to grips with software concepts If you’re coming to product management from a non-engineering background, there’ll be times during the first few months where you’ll feel lost. Here are a few tips which will help you add value to your team even as you’re getting to grips with the technical stuff.

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Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. More recently in 2020, cloud-based data warehouse Snowflake went public at an eye-popping market capitalization of $70 billion. But there are two significant drawbacks to BI.

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Mixpanel

DECEMBER 5, 2019

Switching analytics providers can be a difficult process. You have to determine if the new tool replicates all of your existing functionality, transfer your existing data, and train your team on how to use the new tool. Start by looking at which tools aren’t playing nicely with one another.

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Userpilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 16, 2024

Is Appcues or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? You need to consider your priorities and what functionality you’ll need from the tool to get the job done. In this post, we’ll discuss exactly that – what the perfect tool for no-code growth should deliver and which will be the best choice for your company’s needs.

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Analytic Tools Feedback Software Data Visualization Software Review 52

Usersnap

JULY 3, 2023

If you’re new to the bug tracking system, issue management or web development in general, you might wonder what a bug report is. We did cover a lot of topics in the area of bug reporting. Examples of bug reports 3 samples of bug reports So… what is a bug report? But we need a bug report definition or meaning!

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