Mixpanel

APRIL 18, 2019

In the 90s TV Spielfilm took the form of a print magazine, sharing TV and movie times along with entertainment stories, delivered to the doorsteps of millions of German subscribers. In 2015 it launched TV Spielfilm LIVE, a streaming service that brought the content its readers were looking for right to the TV Spielfilm app.

Entertainment 55

Entertainment Data Visualization Analytic Tools Customer Experience 55

Mixpanel

APRIL 18, 2019

In the 90s TV Spielfilm took the form of a print magazine, sharing TV and movie times along with entertainment stories, delivered to the doorsteps of millions of German subscribers. In 2015 it launched TV Spielfilm LIVE, a streaming service that brought the content its readers were looking for right to the TV Spielfilm app.

Entertainment 53

Entertainment Data Visualization Analytic Tools Customer Experience 53

Userpilot

DECEMBER 6, 2023

Use surveys , interviews, session recordings, and product analytics to gather insights. For more comprehensive insights, combine it with other testing methods, like beta testing. Product dogfooding is using your own product or service to solve real-life problems, just like your customers would. What is product dogfooding?

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. The Media and Entertainment app category is broad, encompassing everything from news to games to sports, and consumer expectations and behavior vary between industries. Data included: Ratings and reviews.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

freshtrax

AUGUST 21, 2023

In this article, we will examine the future marketing potential of the entertainment industry from the perspective of fan marketing. There are cases of this where brands have successfully connected a fan base to the promotion of their services and products to develop new customers. btrax has offices in both Japan and the U.S.

Entertainment 52

Entertainment User Testing Customer Experience Data Visualization 52

Mixpanel

MARCH 11, 2024

If you’re a data world denizen, you’ve probably come across Benn Stancil’s newsletter. Every Friday for the last few years, the Mode Analytics co-founder has served his many benn.substack subscribers with 2,000- to 4,000-word deep-dives considering everything from how Snowflake could fail to why AI shouldn’t be writing SQL.

Data Visualization 52

Data Visualization Leadership Entertainment Analytic Tools 52

Alchemer Mobile

DECEMBER 22, 2020

COVID-19 dramatically impacted how we live, learn, work, socialize, shop, and entertain ourselves. It has also changed how we interact with our favorite stores, restaurants, and service providers – even our healthcare providers. For example, we’re seeing this with a lot of our media and entertainment customers.

Feedback Software 245

Feedback Software User Testing Reporting Tools Data Visualization 245

The Product Coalition

FEBRUARY 25, 2024

Source In the realm of entertainment, few companies have revolutionized the landscape as profoundly as Netflix. From its humble beginnings as a DVD rental service to its current status as a global streaming powerhouse, Netflix’s evolution has been marked by relentless innovation and strategic adaptation to changing market dynamics.

Analytic Tools 100

Analytic Tools Entertainment Customer Experience Data Visualization 100

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Enhancing Front-End Product Search We also developed a front-end search tool that revolutionized the way users search for products.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Userpilot

JUNE 30, 2023

The best customer engagement strategies you can use to improve customer loyalty are: Offer personalized customer experience based on welcome survey data. Incorporate gamification into your customer experience to make your product more entertaining. Use interactive walkthroughs to guide users and boost onboarding engagement.

Customer Experience 97

Customer Experience Customer Feedback Feedback Software Analytic Tools 97

Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. From early February to early May, customers sent Amplitude 44% more event data. What the data show. The shifts were unprecedented, and diving into the data only cemented how differently consumers are behaving. COVID-19 changed that pattern overnight.

Data Visualization 111

Data Visualization Reporting Tools Analytic Tools Customer Experience 111

Mind the Product

JANUARY 28, 2020

Edwards Deming wrote, “In God we trust, all others must bring data.” – but we’re not always taught how best to use data. founder Mike Bugembe joins us on the podcast to chat about working with data scientists, and how best to collect, work with, and make decisions based on data. Tweet at us!

Artificial Inteligence 150

Artificial Inteligence Product Research Data Visualization Research Software 150

Mind the Product

FEBRUARY 13, 2018

Data is the world’s most valuable resource, according to The Economist, and the companies that primarily deal in data – Google, Amazon, Facebook and the like – are among the most valuable in the world. Data Moves to the Centre of the Value Proposition. We’re just not yet used to doing this with data.

Data Visualization 91

Data Visualization Product Research User Testing Reporting Tools 91

Amplitude

DECEMBER 4, 2020

Fortunately, customer analytics software can help uncover these different inflection points and phases. In fact, companies that use customer analytics to understand the many different routes users take are more profitable. Customer analytics involves methodically examining customer behavioral data to make business decisions.

Analytic Tools 64

Analytic Tools Data Visualization Customer Experience Weak Development Team 64

Userpilot

OCTOBER 20, 2022

To improve NPS, send NPS surveys throughout the user journey, get qualitative feedback, offer personalized to detractors and passives, and combine NPS surveys with other microsurveys to get more in-depth insights. An NPS survey simply asks users how likely they are to recommend your product or service to others on a scale from 1 to 10.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

UX Planet

MARCH 5, 2024

Just as the physical world operates under predictable cause-and-effect relationships, so too does the world of User Experience (UX) design. Behind every interaction on every digital interface, lies a series of cause-and-effect relationships, dictating the predictable outcomes and human behaviors we encounter as users.

Data Visualization 79

Data Visualization UX Research Software Feedback Software 79

The Product Coalition

JUNE 21, 2021

Another report says nearly 63% of the consumers are more likely to return to a website or application with real-time chat features. A provider that can adapt and customize helps in creating user-driven tools and solutions. Security and safety should be of primary focus when user data and interaction are in place. Innoinstant? —?Scalable

Analytic Tools 145

Analytic Tools Reporting Tools Customer Communications Data Visualization 145

Userzoom

DECEMBER 9, 2019

In this year’s State of UX in the Enterprise report , securing resources and budget was the top three challenge for UX teams in some of the biggest organisations across the globe. One very under-utilized ‘tool’ is doing research with – and developing relationships with – customer service. Free trials are your friend.

User Testing 111

User Testing Research Software Data Visualization Reporting Tools 111

The Product Coalition

APRIL 11, 2019

Amazon Prime Video app has won the metadata game for customers like me who take their entertainment on-the-go, mainly on their smartphones or tablets. We do not pay for cable services and hence, we rely on various streaming services for our entertainment. I have to leave the Netflix app to get that data.

Entertainment 60

Entertainment Customer Experience Product Research Systems Review 60

freshtrax

NOVEMBER 4, 2021

Data shows that as of September 2021, users in the UK and US have been spending more time on TikTok than on YouTube. In this article, I’ll explain why short videos are so appealing to people, and introduce some examples of innovative services that use short videos. We see the momentum of these trends continuing to grow.

Data Visualization 105

Data Visualization Advertising User Testing Research Software 105

eG Innovations

MARCH 9, 2023

In Oil & Gas, key geo-physical modelling applications, in CFD / CAD complex numerical simulations and in VFX / Media & Entertainment design and animation apps are common. Many organizations also use Linux IDEs (Integrated Development Environments) and Linux code editors such as Visual Studio, Eclipse and Atom. eG Enterprise v7.2

Customer Experience 86

Customer Experience User Experience Data Visualization Analytic Tools 86

Mind the Product

JANUARY 14, 2020

If you care about what people think, then there’s no analytics package that can give you that answer… There are people who would argue that “Oh yes, we can tell if they are satisfied if they do 1, 2, and 3” It’s not true… the numbers will never tell you what people have in their minds. How to use data.

Product Research 179

Product Research Analytic Tools Customer Experience Research Software 179

Alchemer Mobile

APRIL 11, 2018

Editor’s note: As a follow up to the article from Ashley Sefferman that was written for the 280 Group blog last month, this month we’ve invited Roger Snyder from 280 Group to discuss how to turn the data these metrics provide into real insights to better manage your product strategy. Look at the Big Picture.

Data Visualization 140

Data Visualization Research Software Customer Experience User Testing 140

Mind the Product

JANUARY 6, 2020

In my experience from working on data-driven products, I’ve found that a broad definition of AI helps me to focus on defining the problem I’m trying to solve, rather than fixate on specific techniques to use in the solution. Most products we work on require decision-making based on data, though the method for making decisions can vary.

Artificial Inteligence 113

Artificial Inteligence Data Visualization Product Management Product Manager 113

The Product Coalition

MAY 17, 2021

Even though movies and TV shows see a lot of viewership on video subscription service platforms, customers aren’t averse to watch any form of the niche they love performed live. In addition, it also provides analytics, end-to-end development support, video CMS and more features necessary to set up your service.

Analytic Tools 89

Analytic Tools Data Visualization Entertainment Customer Experience 89

The Product Coalition

JANUARY 25, 2024

Siri also makes recommendations and uses various internet services, while it adapts to the user’s language style, interests and search patterns. Alexa Developed by Amazon, Alexa is designed to be integrated with devices for home automation and entertainment. This data serves as the training set for the reinforcement learning agent.

Artificial Inteligence 135

Artificial Inteligence Reporting Tools Feedback Software Research Software 135

The Product Coalition

APRIL 17, 2023

However, generative AI, a relatively new area, has become a game-changer in data generation and content creation. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques. To produce fresh data, each of these models employs a distinct approach.

Generative AI 118

Generative AI Feedback Software Research Software User Testing 118

Gainsight

NOVEMBER 21, 2023

Autodesk, a pioneer since its establishment in 1982, has been at the forefront of creating tools that power the architecture, engineering, construction, manufacturing, and entertainment industries. Autodesk’s story is a testament to the transformative power of data-driven decision-making and the value of listening to your users.

Feedback Software 52

Feedback Software Product Research Analytic Tools Customer Feedback 52

Amplitude

JULY 29, 2020

For example, Netflix’s product vision is “becoming the best global entertainment distribution service.”. Mission: stellar service, valuable partner, sustained profitable growth, huge impact. And as you’ll see below, product analytics played a major role in how Dave made that decision. Product Analytics.

Data Visualization 83

Data Visualization User Testing Analytic Tools Product Strategy 83

Nulab

APRIL 27, 2022

The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. Before streaming became a home staple, Netflix began life as a DVD rental service. Platform pivot : this is when you change the method of delivering a product or service. Make a case for the pivot.

Data Visualization 84

Data Visualization Research Software Analytic Tools Customer Experience 84

Userpilot

MAY 13, 2021

Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. A product either needs to entertain, inspire, or inform customers. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Mind the Product

JANUARY 14, 2019

The following are some tips and tricks I’ve learned working on B2B products at Google and Rubrik, a startup in the cloud data management space. Early in a startup’s life, you are likely to be largely entertaining customers who buy in to a company’s vision. Collect Customer Validation Early on. Know Your Roadmap.

Enterprise 124

Enterprise Customer Feedback Data Visualization User Testing 124

Mind the Product

DECEMBER 3, 2019

Jimena’s team completely revamped the customer onboarding flow and profiles using a data-informed approach that led to some amazing results – and some learnings that can help super-charge your own approach to dating. How to observe patterns in data. How to observe patterns in data. Quote of the Episode. Dating apps.

Customer Experience 92

Customer Experience Data Visualization Product Research Entertainment 92

Userpilot

NOVEMBER 17, 2022

To find the product experience delightful, users need access to on-demand self-service with all the information and guides they may need. Storytelling is a powerful tool in the emotional design toolset. Next, use data and feedback and iterate to add delight to your product. Next, use the data to divide your users into segments.

User Testing 98

User Testing Customer Experience Feedback Software Customer Feedback 98

TIBCO - Thought Leadership

OCTOBER 28, 2020

At the same time, we are streaming more content, participating in virtual meetings, and using eLearning platforms, as well as taking advantage of home delivery services. Suddenly, we are asked to travel less, attend fewer meetings, and limit business lunches. How to Adapt. On the other hand, retailers and distributors saw a 12.2%

Data Visualization 69

Data Visualization Telecommunications Transportation Analytic Tools 69

Userzoom

OCTOBER 10, 2019

” Web analytics solutions, such as Google Analytics, will provide statistics on web traffic including number of visitors, page views, bounce rates, where visitors are going etc, but does not answer the why question i.e., the purpose for the visit. ” and “What are they trying to do?” Example of a clickpath.

Data Visualization 86

Data Visualization User Testing Customer Feedback Customer Experience 86