Userpilot

FEBRUARY 25, 2025

Quantitative data alone doesn’t reveal intent, only outcomes. By combining contextual insights from session replays , heatmaps, and behavior analytics, user session analysis helps you interpret metrics through the lens of real user journeys. Tools can track every click and interaction.

Data Visualization 88

Data Visualization User Testing Customer Feedback Customer Experience 88

Alchemer Mobile

FEBRUARY 2, 2021

Your answers to these three questions will inform the rest of your app marketing. Landing pages can be set up with no cost or hassle with a tool like Squarespace or Wix. If you’re to integrate analytics, Squarespace is readily equipped for A/B testing and Wix has a number of plug-ins that will do the trick.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

UX Planet

DECEMBER 6, 2024

Well start with an overview and explore how AI can take on tasks such as analyzing user data and automated prototyping to help professionals connect with users on a humanlevel. These advancements are revolutionizing how designers approach their work, making UX more data-driven, efficient, and user-focused than everbefore.

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Lenny Rachitsky

JANUARY 14, 2025

Her background is in developer tools and distributed systems. The DevEx framework ties developer experience to three key dimensions: cognitive load, feedback loops, and flow. Quantitative measurements provide insight into what is happening, but qualitative insights tell us why.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

UX Planet

MARCH 15, 2025

Pinterest, positioned uniquely as a visual discovery engine, has significant potential to leverage personalization to foster deeper user engagement, retention, andloyalty. Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown.

Product Research 96

Product Research Data Visualization Feedback Software Analytic Tools 96

Alchemer Mobile

DECEMBER 8, 2022

But if you have a breather, we’re excited to share some data-backed mobile engagement findings, specifically surrounding how seasonality impacts customer sentiment! While we can hypothesize that the lack of Vitamin D certainly contributes to grumpier customers in the gloomier months, we needed data to support our claims.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page. Each round, the lowest-scoring tools get eliminated, and the best move forward. Forget the hype. Four winners.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

The Product Coalition

FEBRUARY 3, 2022

Using analytics, one can capture actual behavior of customers, ask targeted questions, collect accurate feedback, and repeat the process with much less effort next time. Also, once the analytics process is set up, it is easy to monitor unlike traditional surveys in which one needs to repeat the entire process from scratch.

Data Visualization 183

Data Visualization Customer Feedback User Testing Analytic Tools 183

Usersnap

MARCH 24, 2025

Product discovery provides insights and evidence to make informed decisions at every stage of the Product Development Lifecycle (PDLC), ensuring the final product aligns with user needs. Yet, many teams rush into development without properly testing ideas, leading to wasted effort and failed launches. Lets dive in.

Product Research 52

Product Research Data Visualization Customer Feedback User Testing 52

Userpilot

MAY 30, 2024

In the dynamic world of SaaS, creating a robust product feedback loop is essential for continuous improvement. Whether you’re launching a new feature or refining an existing one, gathering insights from users ensures that your product aligns with their needs and expectations. The product feedback loop.

Product Research 104

Product Research Feedback Software Feedback Loop User Testing 104

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , the ultimate startup showdown where the best emerging product tools compete in a bracket-style competition. You get to vote for the tools you believe in and help crown the final winner via our LinkedIn polls on the Productside page. Metabase serves up data insights without burying you in code.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Userpilot

AUGUST 14, 2023

As third-party data becomes less reliable, first-party analytics are going to shape most business decisions going forward. And the transition is already happening, as 88% of marketers think first-party data is more important now than a couple of years ago. While first-party data is completely private.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

UX Planet

FEBRUARY 6, 2025

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

Banking 80

Banking Data Visualization Customer Experience Feedback Software 80

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. While correlation isn’t causation, looking at overlapping data points can help us infer what bets paid off for mobile product teams, along with where they can adjust their roadmaps to improve.

Product Research 264

Product Research User Testing Customer Feedback Data Visualization 264

Alchemer Mobile

JUNE 16, 2022

There are easier, more customer-friendly ways to collect customer feedback and there are more efficient ways to analyze and act on that mobile feedback data. The importance of mobile feedback. It allows you to accurately hear the voice of the customer so that you can react to feedback at scale.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Userpilot

JUNE 29, 2024

This is particularly important because, according to the PWC Future of CX report, 75% of Americans decide to buy a product over others based on the CX alone. To gather and analyze user feedback, follow the strategies compiled in this blog. We also include tips for closing the conversation in an effective product feedback loop.

Customer Feedback 111

Customer Feedback Data Visualization Feedback Software User Testing 111

Userpilot

MAY 30, 2023

The number of no-code analytics tools available for SaaS product teams increases steadily year after year. We further explore the main benefits of no-code analytics, the data types you can track without writing code, and look at a few no-code analytics tools that can help you make data-driven product decisions.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Customer Feedback 97

Userpilot

NOVEMBER 22, 2023

Most SaaS companies understand the value of user feedback , but few actually have a system in place to collect feedback and customer data. Other businesses spend a small fortune on focus groups only to end up with zero actionable feedback and insufficient analytics to make data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

UX Planet

FEBRUARY 5, 2025

Moreover, the product pages were shrouded in ambiguity, not providing the clarity and insightful descriptions necessary for coaxing a credit card out of hibernation. Indeed, as data suggests , streamlining the path users take through a website can significantly improve conversion funnels. Yes, you heard right75%.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Alchemer Mobile

NOVEMBER 21, 2022

The importance of gathering mobile customer feedback. How to gather mobile app feedback . Tips to get better in-app feedback. The importance of gathering mobile customer feedback. Data shows that customers expect to be interacted with, and those interactions heavily influence retention. Love Dialog. Rating prompts.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

MARCH 29, 2023

What’s digital analytics? How can it help product and marketing teams make data-driven decisions and improve the user experience at different stages of the customer journey? TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. This could be website data (e.g.,

Data Visualization 98

Data Visualization Analytic Tools Embedded Analytics Feedback Software 98

Intercom, Inc.

DECEMBER 10, 2019

But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. Earlier this summer we released Inbox apps , which allows Intercom customers to customize their Intercom Inbox by arranging their tools and the information they see about their customers. As we scaled, that had to change.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Userpilot

NOVEMBER 29, 2023

With the right product research tools, you can dissect vast pools of data, gather actionable insights, and create products that align directly with your user’s needs. For that reason, we’ll go over 12 of the best tools you should use when conducting product research. UXPressia. Productboard.

Research Software 104

Research Software Data Visualization Feedback Software Analytic Tools 104

The Product Coalition

APRIL 24, 2023

A customer feedback repository is the place you keep all your feedback data. What is a customer feedback repository? A feedback repository is a central location where product teams can collect and organize customer feedback. What is the purpose of feedback repositories?

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Alchemer Mobile

FEBRUARY 14, 2023

. – February 14, 2023 – Alchemer – a global leader in experience management and enterprise feedback technology – today announced the launch of Alchemer Workflow. Alchemer Workflow leverages Alchemer’s award-winning heritage to deliver the fastest, easiest, most effective way to close the feedback loop with customers and employees.

Product Research 130

Product Research Feedback Loop User Testing Feedback Software 130

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. It is also about changes in how cross-functional teams access, make sense of, and act on complex behavioral data. Interact directly with customers, with rapid feedback loops, more signal, and less noise. Data Literate.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

UX Planet

JUNE 14, 2024

Using AI to Gather, Analyze, and Act on User Feedback More Effectively to Improve UX For those who are unaware of UX design, a fast-paced yet steadily growing industry, let it be stated that feedback is a true commodity of the trade. Is there a tendency that often users get lost as to what this feature can offer to them?

Product Research 98

Product Research Feedback Loop Customer Feedback User Testing 98

The Product Coalition

MARCH 1, 2022

Customer feedback is one of the most valuable tools a business has at its disposal, but it’s often under-utilized. How hard are you working the following methods for customer insight collection ? Customer feedback insights will help your product team prioritize , make improvements, and achieve long-term goals.

Feedback Software 158

Feedback Software Customer Feedback User Testing Data Visualization 158

Mixpanel

NOVEMBER 15, 2021

Achieving our next leaps and continuing to define the future for product analytics will require the same hard work and handshakes that have gotten us this far. Mixpanel enables product teams to learn from their user engagement data. We see this as a massive opportunity for us in shaping the future of product analytics.

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Alchemer Mobile

MARCH 29, 2022

In our 2022 Mobile Customer Engagement Benchmark Report , a study of more than 1,000 apps across a billion mobile app installs, we take a close look at apps in the Healthcare category. Healthcare apps are divided into three subcategories: Medical (public health, condition management, reproductive services, etc.) and Health Insurance.

User Testing 262

User Testing Healthcare Feedback Software Customer Feedback 262

Userpilot

APRIL 24, 2024

What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty. There are also governance and ethical concerns, like data privacy or AI bias. AI analytics are coming soon.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Userpilot

FEBRUARY 24, 2023

If you’re wondering how to create a feedback loop in your product, you’re in the right place! In this article, we look at the process of creating feedback loops step-by-step and share some best practices for product managers to get the best out of user feedback. What is a customer feedback loop?

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Melissa Perri

JULY 23, 2024

I gather data through surveys about observations. Lots of data goes into pinpointing. Communication Breakdowns : Poor communication channels and lack of information flow between teams and departments cause misunderstandings and delays. Leadership is frequently involved in lower-level discussions or asks for ad-hoc reports.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Mind the Product

SEPTEMBER 22, 2017

Of course, there are a wide range of tools available for mapping and understanding systems, and its important to think of these as sense-making tools. This might affect how much data you reveal via dashboards or analytics, or how you allow your users to interact with each other in your product. More Information.

Analytic Tools 195

Analytic Tools Feedback Software Systems Review Data Visualization 195

Intercom, Inc.

JULY 17, 2019

The self-service aspect of knowledge bases makes them natural time-savers for users and businesses alike. It should be part of a larger customer success game plan to help your users achieve their goals through expert use of your tool. Consider breaking your help center articles into smaller, “bite-sized” chunks of information.

User Testing 245

User Testing Customer Feedback Customer Experience Product Research 245

Intercom, Inc.

NOVEMBER 24, 2021

They’re considered heedless, overly luck-dependent, and almost treasonous by those of us in the data and research domains. The first is identifying what information to use as inputs to the decision; the second is improving the way our decisions influence outcomes. The second challenge is implementing a feedback loop.

User Testing 257

User Testing Data Visualization Feedback Loop Weak Development Team 257

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions. The difference between a data product roadmap and the traditional approach is the former relies heavily on data.

Data Visualization 105

Data Visualization Feedback Software User Testing Product Research 105