Userpilot

MARCH 6, 2024

Performing trend and product analytics can help you make data-backed informed decisions to stay ahead of the competition. But what exactly is a product trend analysis, how do you conduct it, and how does it help predict future trends to improve customer satisfaction? Why should you conduct product trend analysis?

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Userpilot

FEBRUARY 27, 2024

In-app events give you valuable insights into user behavior. These goals can be tracking conversions from trial to paid users and ensuring data collection is aligned with your success metrics. It can be enhanced with tools like Userpilot’s Path report for insights into user conversion journeys.

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Userpilot

JANUARY 9, 2024

But the question is, how do you conduct a UX audit, what quantitative data should you look at, and what does a good UX design even look like? TL;DR A UX audit is a data-driven assessment of your website or product’s performance in terms of user experience. Put it all together in a shareable UX audit report.

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Analytic Tools Data Visualization Feedback Software Research Software 103

Userpilot

NOVEMBER 30, 2023

TL;DR The UX research process is a sequence of steps to collect and analyze data on user interactions with the product to better understand their needs and preferences. To recruit research participants, reach out to your existing users or tap into the pool of participants that your analytics tool may offer. Let’s dive in!

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Userpilot

JULY 18, 2023

The tools are constantly evolving and changing their pricing plans, so it may be difficult to ensure that your product team is using the right tools and getting the best value for the money. Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 97

Analytic Tools Feedback Software Research Software Reporting Tools 97

Intercom, Inc.

OCTOBER 27, 2021

Last year we announced the Conversational Support Funnel – a powerful framework to help your support team to get ahead of known problems with proactive support , automatically answer simple, repetitive queries with self-serve support , and resolve complex issues with a human touch.

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Amplitude

JANUARY 21, 2021

The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents. When good data gets into the hands of great people, companies can realize amazing business outcomes.

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Data Visualization Reporting Tools Product Research Customer Feedback 105

Alchemer Mobile

SEPTEMBER 6, 2023

Alchemer Mobile and Web Dashboard Has a New Look On September 6, your Dashboard was updated with new colors, naming, and the Alchemer logo. The post Enhance Your Data Security with Single Sign-On for Mobile and Web appeared first on Alchemer. Learn how to reorder survey questions from our Help documentation.

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Data Visualization Dashboard Product Research Document 113

Userpilot

AUGUST 14, 2023

And how should you ask your questions to ensure that you’re collecting the right data? TL;DR A product satisfaction survey is a type of survey that measures your customer’s overall satisfaction with a product or service. They’re useful to gather both quantitative and qualitative feedback to get data that you can act on.

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Product Research Data Visualization Analytic Tools Feedback Software 92

Userpilot

APRIL 19, 2024

From framing your initial question to extracting valuable customer insights, we’ll walk you through the lean market research process step-by-step. You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. Why should you do market research?

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Userpilot

FEBRUARY 25, 2024

It gives you the analytics to see what they are clicking and where they are leaving. These insights highlight areas for improvement, leading to higher conversions. Tag and name key funnel events to track interactions like page visits, enabling funnel analysis for optimization and conversion improvement.

Data Visualization 103

Data Visualization Analytic Tools Onboarding KPIs Customer Experience 103

The Product Coalition

JUNE 2, 2023

A thing to define: AWS vs AZURE vs Google Cloud AWS, Azure and Google cloud platforms are the top of mind cloud service platforms in recent years, yet many software development start-ups do not have the ability to distinguish them. First of all, let’s explore what these cloud service platforms really mean.

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Data Visualization Software Review Software Developers Software Development 131

The Product Coalition

JULY 8, 2022

The truth of the hour is: Come what may, companies or products succeed because they offer a service that a customer truly wants! By adopting the Jobs-to-be-done framework into your product development work, you and your team can enhance your problem-solving skills and address customer needs with confidence. For example?—?if

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User Testing Framework Research Software Customer Experience 130

Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. NPS surveys track customer loyalty and provide insights into their satisfaction. Let’s dive in!

Feedback Software 95

Feedback Software Analytic Tools Research Software Customer Feedback 95

Userpilot

NOVEMBER 23, 2023

Cohort analysis is one of the most useful kinds of product analytics reports. Finally, use an analytics tool to generate the cohort analysis reports. More complex use cases normally require multiple reports. If you want to learn more about Userpilot cohort retention analytics, book the demo!

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Usersnap

NOVEMBER 16, 2021

Working with Chrome offers access to an immense repository of Chrome extensions and tools which make our daily tasks less of a chore. With the built-in developer tools, there seems to be no further need for more tools. It’s super-easy to provide visual feedback on prototypes or report bugs with this Google extension.

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Feedback Software Analytic Tools Data Visualization Reporting Tools 145

Modus Create

MAY 26, 2021

As part of a recent customer engagement, we were tasked with defining a naming convention for GitHub repositories. Up to this point, each project team had used whatever convention (or none) they liked to define the repository name, leading to a situation where there was a lack of consistency across the GitHub organization. Consistent.

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Naming Product Research User Testing Research Software 105

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

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Data Visualization Analytic Tools Research Software Technical Review 101

UX Planet

FEBRUARY 22, 2024

Businesses leverage this opportunity to its full extent and implement AI into UIs for smartphones, smart devices, digital services, etc. Can we name user interaction with Artificial Intelligence a new UI paradigm? Pros: Personalization: Artificial Intelligence analyzes user data to provide personalized recommendations and responses.

Artificial Inteligence 71

Artificial Inteligence Analytic Tools Feedback Software Data Visualization 71

Userpilot

AUGUST 13, 2023

Examples of different prioritization frameworks. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams.

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Data Visualization User Testing Customer Experience Feedback Software 97

Agile Velocity

OCTOBER 11, 2023

When it comes to Sprint Planning in the Scrum framework, precision and predictability are paramount. Another far less labor-intensive process, is using Monte Carlo simulations based on the team’s past throughput data to forecast how much work can be delivered in a sprint (within a certain degree of probability).

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Data Visualization Software Review Technical Review Agile 120

The Product Coalition

JULY 17, 2022

If you’re looking to improve your team's work, a product management framework can be an excellent starting point. A framework is a set of guidelines or principles that can help guide your team’s decisions and provide a common understanding for all team members. Example of Applying DACI Framework 2. DACI What is it?

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Framework Product Research User Testing Feedback Software 134

Userpilot

DECEMBER 8, 2023

If product managers can consistently apply the scientific method, analyze the effect of multiple variables changing, and gather reliable data about the future direction of the product, they’re in a strong position to improve customer outcomes. Of course, you’ll need to choose the right tool for the job.

Product Research 104

Product Research User Testing Data Visualization Onboarding KPIs 104

ProductPlan

APRIL 25, 2024

Consider it more deeply: educational institutions provide many products and services. Instead of a traditional B2B software or physical piece of hardware, their products are programs, IT services , university websites (internal and external), or even actual curricula, to name a few.

Education 52

Education Research Software Analytic Tools Feedback Software 52

Userpilot

JULY 8, 2021

Invented in 2007 by Dave McClure, pirate metrics is a framework that is still used by businesses to measure and optimize customer interaction across their lifecycle. But how does the pirate metrics framework work for SaaS and how can it help drive growth? Dave McClure's Pirate Metrics framework. What are Pirate Metrics?

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Framework 98

Revulytics

APRIL 17, 2019

Make Sure Your Software Usage Analytics Solution Was Designed For the Job. Increasingly, they realize raw data isn’t enough: they need actionable insights for optimizing product development, increasing adoption, and growing sales. The solution has a name: software usage analytics.

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Data Visualization Analytic Tools Reporting Tools Feedback Software 66

Userpilot

APRIL 20, 2021

Tracking user journey analytics is a big part of every product manager or marketer’s job. But tracking user analytics data across the user journey , and leveraging it to drive growth, are two separate things. When it comes to software products, we must rely on user analytics. What is user journey analytics?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software User Testing 98

eG Innovations

MARCH 31, 2022

With IaC (Infrastructure as Code) becoming de facto and ubiquitous, decent APIs have long been a must have on product evaluation checklists; there are of course a few exceptions – namely products aimed only at SMB (Small and Medium Business), immature startups, or freeware. Accessing the data stored in eG database using eG CLI.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization User Testing 52

The Product Coalition

JULY 28, 2022

This article will provide a mental model with tools to help organizations of any age and size to focus on what matters and get to the answer faster. As a side note, I am here referring to products, but the same steps can be applied to services, companies, go-to-market strategies, geographical expansions, and much more.

Data Visualization 113

Data Visualization Startups Customer Experience User Testing 113

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. But getting to that point requires an investment in product data management. They trust the data, and they can act quickly.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

Userpilot

OCTOBER 6, 2023

It helps you visualize the customer journey. TL;DR A B2B marketing funnel is a framework that helps product marketers streamline the customer journey, from their initial awareness of your product until they finally make a purchase. In SaaS, the B2B marketing funnel forms the backbone of any successful product and marketing team.

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eG Innovations

APRIL 12, 2019

With organizations increasing their focus on digital business services, monitoring and managing the application performance becomes paramount. When a digital business service is slow or down, it impacts the business adversely. Access the report here. Helpful Resources: Read product review of eG Enterprise APM.

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Reporting Tools Data Visualization Naming Research Software 49

Product Talk

FEBRUARY 28, 2024

Kelsey oversaw three product squads and reported to the VP of Product, David Krell. And how do we visualize that thinking in that shared sandbox so that we can help eradicate our individual blind spots?” One of the core things that our executives wanted was insight,” says Kelsey.

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Product Research Onboarding KPIs Feedback Software User Testing 239

Product Innovation Educators

JANUARY 4, 2021

Insights on roadmaps, metrics, OKRs, and more for product managers. It is a new year and this podcast is getting a new name. In a few weeks, the name will change to Product Masters Now. They use tools to help them with these responsibilities. His name is Anup Yanamandra. How are we helping with renewables?

Feedback Software 101

Feedback Software Data Visualization Customer Feedback Customer Experience 101

Userpilot

OCTOBER 26, 2023

To take full advantage of growth opportunities, use product analytics to inform product decisions. Market development Market development, also known as market expansion, involves selling existing products or services to new markets. It involves selling more of a business’s existing products or services to its current market.

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Amplitude

DECEMBER 2, 2020

Gartner also reports that 81% of organizations expect to compete primarily on CX every year. Product intelligence: a combination of data management, product analytics, and behavioral targeting. With product intelligence tools, businesses can get the insights they need to understand the end-to-end customer experience.

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Intercom, Inc.

FEBRUARY 1, 2022

The customer expectation gap has been widely reported on in the years since the pandemic, but our latest Intercom Customer Support Trends Report for 2022 shows that that gap has expanded further than ever. Having this data at your fingertips helps you and your team nail personalization and, ultimately, retain happy customers!

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User Testing Customer Experience Data Visualization Customer Feedback 118