Mind the Product

MARCH 7, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 148

Reporting Tools Data Visualization Customer Experience User Testing 148

The Product Coalition

DECEMBER 5, 2019

Why does management need to observe data-science-related KPIs? Observability for data-science (DS) is a new and emerging field, which is sometimes mentioned in tandem with MLOps or AIOps. New offerings are being developed by young startups to address the lack of monitoring and alerts for everything data-science.

Data Visualization 78

Data Visualization Reporting Tools Technical Review Research Software 78

ProductPlan

FEBRUARY 15, 2022

Product operations is an increasingly important part of the product ecosystem. This supporting function enables the success of the product management team. As product operations staffing matures, so has the range of titles, responsibilities, and career pathways in this discipline.

Data Visualization 92

Data Visualization Reporting Tools Analytic Tools Research Software 92

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

Data Visualization 72

Data Visualization Analytic Tools Reporting Tools Information 72

Userpilot

JANUARY 31, 2024

You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Mixpanel: How have you seen product analytics evolve over the course of your career?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Amplitude

MARCH 26, 2020

At Amplitude we help teams make the shift from data snacking to a balanced, healthy, everyday data diet. What is data snacking? Picture a product manager hacking together some SQL for a one-off report. No one can explore the underlying data. This is data snacking. Run the query! Copy and paste!

Data Visualization 85

Data Visualization Customer Experience Product Research Customer Feedback 85

Iteratively Blog

DECEMBER 13, 2020

At the end of the day, your data analytics needs to be tested like any other code. If you don’t validate this code—and the data it generates—it can be costly (like $9.7-million-dollars-per-year To avoid this fate, companies and their engineers can leverage a number of proactive and reactive data validation techniques.

Data Visualization 52

Data Visualization Analytic Tools Weak Development Team User Testing 52

ProductPlan

MARCH 14, 2023

When patients think about healthcare, most immediately conjure up images of the services doctors and nurses provide. But delivering those services requires hundreds if not thousands of products. They range from gargantuan MRI machines to cotton swabs to the patient portal software for scheduling appointments.

Healthcare 52

Healthcare Technical Review Research Software Reporting Tools 52

Revulytics

JULY 19, 2017

In that book, authors apply lessons from agile software development to the increasingly digital marketing realm, and show how agile methodologies and practices can help marketers move faster, adapt more quickly to customer feedback and better manage an increasing amount of customer touch points. enhance their teams’ productivity.

Analytic Tools 60

Analytic Tools Feedback Software Data Visualization Reporting Tools 60

The Product Coalition

FEBRUARY 12, 2021

When we founded BreezoMeter, many businesses and governments were not ready to answer the public demand for solutions that protected them from harmful air quality. As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and

Data Visualization 86

Data Visualization Research Software Reporting Tools User Testing 86

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Mind the Product

SEPTEMBER 27, 2019

Design Systems, including Material Design , have been popular in the tech industry since around 2011, and provide designers and developers with a set of guidelines and components that govern how a product should feel. Research in the Beginning. When Material Design started, it was viewed primarily as a design effort.

Research Software 90

Research Software Data Visualization User Testing Product Research 90

Modus Create

JUNE 9, 2022

Our recent report 2022 State of Digital Transformation unveiled that 57% of enterprises had adopted an agile framework for implementing digital initiatives. Even the federal government follows agile methodologies for 80% of its IT projects. The cost of running software has been heavily commoditized. Agile Has Gone Mainstream.

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Reporting Tools Agile Data Visualization Customer Experience 98

Mind the Product

MARCH 29, 2017

Katy Arnold, Head of User Research and Design at The Home Office, talks to ProductTank London about making User Research Work in Government. The civil service has traditionally been focussed on moving paper. Quality products for a Digital Government”. Quality products for a Digital Government”.

Government 70

Government User Testing Data Visualization Product Research 70

Mind the Product

SEPTEMBER 27, 2019

Design Systems, including Material Design , have been popular in the tech industry since around 2011, and provide designers and developers with a set of guidelines and components that govern how a product should feel. Research in the Beginning. When Material Design started, it was viewed primarily as a design effort.

User Testing 83

User Testing Research Software Data Visualization Product Research 83

Mind the Product

JUNE 27, 2019

Again, how religious they reported being before the test had no bearing on the outcome. So let’s talk about how this issue can manifest in the product design process, and how we might become more robust in the face of pressures – like the ones that make you walk past people who are clearly in distress. You know that, right?

Product Goals 164

Product Goals Data Visualization Reporting Tools Government 164

Mixpanel

FEBRUARY 5, 2020

For this installment of “Metrics That Matter,” we spoke with Rohit Gossain, Head of Data Products and Platforms at Shutterfly , a leading retailer and manufacturing platform for personalized products and communications. How data helps Shutterfly prioritize where to invest their resources.

Analytic Tools 66

Analytic Tools Reporting Tools Data Visualization Customer Experience 66

The Product Coalition

MARCH 16, 2019

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. While working on a knowledge management solution aimed at custom support and sales teams, we integrated with several customer support desks and CRM.

Reporting Tools 63

Reporting Tools Data Visualization Customer Experience User Testing 63

B2B Product Management

SEPTEMBER 29, 2023

Getting confused between what to do as a B2B Product vs B2C Product manager role? Let us start with understanding the difference in those two types of products. It is important to understand what B2B and B2C products are. And B2C products are products or services that are sold directly to consumers.

B2C 52

B2C B2B Reporting Tools User Testing 52

ProductPlan

OCTOBER 25, 2022

The weary musician jotting down notes and chords that came to them in a dream or the product manager dreaming of new product ideas. Product teams long for similar moments of inspiration, but the motivational poster vision of breakthrough ideas misses the raw materials and effort that lead up to these moments. Outside in.

Data Visualization 52

Data Visualization User Testing Product Research Customer Feedback 52

Product Talk

APRIL 8, 2020

For this post, we spoke with a product team from Simply Business about some of the major lessons they’ve learned since adopting continuous discovery habits like interviewing their customers, questioning their assumptions , and using the opportunity solution tree to guide their work. Want to check out the other posts in this series?

Product Research 265

Product Research User Testing Research Software Data Visualization 265

Userpilot

MAY 17, 2024

Exploring alternatives to Google Analytics? In this post, we’ll discuss exactly that – which Google Analytics competitor is best depending on the different use cases. Alternative tools can provide a clearer, more transparent approach to user data handling, ensuring compliance with global data protection regulations.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

The Product Coalition

APRIL 2, 2022

Every time I navigate the ocean of Product Management frameworks, we are not tackling one essential part of our role: People and Ourselves. There is a framework for almost every stage of our Product development lifecycle, but one of the only transversal things is that we need people to make things happen.

Product Management 153

Product Management Product Manager User Testing Customer Experience 153

Gainsight

OCTOBER 21, 2022

Yes, Frank Slootman , the GOAT of enterprise software CEOs, having run Data Domain, ServiceNow, and now Snowflake , was my kryptonite! His former chief revenue officer, Dave Schneider, made a similar point on LinkedIn where he writes : “Do you have a massive customer success organization in your software business? If so, why?

Feedback Software 52

Feedback Software Reporting Tools Data Visualization User Testing 52

bpma ProductHub

OCTOBER 16, 2016

In response, he has given them processes to follow and skilled people to carry them out, which leads to market-responsive products and services. Currently at Pragmatic Marketing, Paul helps companies build product teams by teaching their managers and marketers how to become market-driven. They literally broke the scale.

Reporting Tools 150

Reporting Tools Research Software Analytic Tools User Testing 150

Bain Public

APRIL 12, 2021

Known for its strong accelerator and mentor networks, Canada is home to relatively low costs for building companies and its significant government support has allowed major cities (i.e. Product management of course. Product Managers in the Tech Ecosystem. Product Managers in the Tech Ecosystem.

Data Visualization 52

Data Visualization Product Management Product Manager Reporting Tools 52

Userpilot

FEBRUARY 15, 2023

What are the best product analytics tools that PMs can use to gather product insights ? Well, this depends on your product, how established your SaaS business is, and what kind of insights you need. As a very advanced tool with high levels of customization, it may be difficult to set up.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Gainsight

APRIL 21, 2022

Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. You will learn everything from utilizing product analytics and product adoption strategies to career advice for Product Management professionals. .

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

Mind the Product

FEBRUARY 4, 2020

The Builder Product Manager. By builder I mean product people who are skilled at building products that don’t yet exist. My earliest job in tech was building an app for a government agency that hadn’t yet launched. At this point an optimizer product manager is needed. The Optimizer Product Manager.

Product Research 159

Product Research Analytic Tools Research Software Reporting Tools 159

Mind the Product

SEPTEMBER 27, 2018

As our product processed most, if not all, of the organization’s digital assets, we were asked to come up with a solution that would prevent similar incidents in the future. Euphoric about the AI solution, the team started to investigate alternative problems that the AI could solve. Pretty soon a problem appeared.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Customer Experience 87

The Accidental Product Manager

OCTOBER 4, 2021

People want to be able to monitor their health and control their data Image Credit: Photo by rawpixel on Unsplash. Product managers know that people are always concerned about their health. This demand for more personal information is driving new product development definitions and a new set of products is being created.

Product Management 65

Product Management Product Manager User Testing Data Visualization 65

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry. .

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Gainsight

MAY 13, 2020

Those existing customers will be scrutinizing outcomes to ensure your software is delivering results and if you can’t deliver value to them, they will likely churn. We wrote about our process here and we are hosting a follow-up webinar dedicated to our Risk Management approach with Gainsight customer FinancialForce. . Bobby Cooper, Sr.

Data Visualization 59

Data Visualization Feedback Software Analytic Tools User Testing 59

Mind the Product

NOVEMBER 30, 2017

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

Data Visualization 85

Data Visualization Technical Review Reporting Tools Technical Advisors 85

ProductPlan

MARCH 11, 2022

Hiring for established and historically well-defined roles like product management is challenging enough, but companies looking to augment their product team with a product operations manager have additional challenges, especially when developing product operations interview questions.

Data Visualization 52

Data Visualization Reporting Tools Feedback Software Weak Development Team 52

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Userpilot is a product adoption platform with advanced analytics features.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96