Gainsight

JUNE 4, 2020

As new sales slow down due to uncertainties in budgets and spending, retaining customers is the easiest and more effective way to keep the cash flow going. PX Data Shows SaaS Usage Is Growing Rapidly. We observed some interesting data points about our customers’ products and their usage: Weekly Active Users (WAUs) have grown by 36%.

Analytic Tools 52

Analytic Tools Customer Experience Customer Feedback Data Visualization 52

Gainsight

MARCH 31, 2020

In addition, 60–70% of sales leaders polled are reporting delayed sales cycles. All these data points suggest that retaining existing customers becomes even more important in these times—and furthermore, to maintain retention without adding to the headcount. Sharing adoption reports with your customers. and push them to Slack.

Data Visualization 85

Data Visualization User Testing Customer Experience Customer Feedback 85

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. Website and software development company in Vienna.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

ProductPlan

DECEMBER 3, 2020

This also means they must analyze usage data and customer feedback from existing products. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. A SaaS product manager won’t need to code features or fix bugs in the company’s app. Developing a strategy.

Research Software 65

Research Software Feedback Software Technical Review User Testing 65

Gainsight

APRIL 16, 2020

Unless you are in one of a few select industries — video conferencing, distance learning, security or certain healthcare companies etc. There are lots of critically important things that product teams can do to help with retention during this period, including: Provide detailed adoption data to spot trends and identify at-risk customers.

Software Review 52

Software Review Reporting Tools Technical Review Data Visualization 52

Alchemer Mobile

OCTOBER 9, 2018

So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. So we talk directly to the customers as they experience the installation of the security system and then take out a lot of that information back into the product organization and adjust feature sets accordingly based on that firsthand data.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Mironov Consulting

JANUARY 17, 2019

Bare metal startups don’t have a product management team, just as they don’t have a sales/marketing organization or support group or a business analytics squad. A CMO/VP Marketing with strong messaging and promotional chops can spend full time getting the world interested in us. First, some context. Legal keeps us out of jail.

User Testing 97

User Testing Customer Feedback Customer Experience CTO Coach 97

The Product Coalition

JUNE 11, 2019

Much of this is largely due to the fact that internal politics exist in almost all companies. Many reports say the blame falls on strategic planning and relationship management. More specifically, Nokia has seen its profits evaporate due to internal debates on where the company should prioritize their efforts. We believe so!

Technical Review 60

Technical Review Wireless Software Review Healthcare 60

ProductPlan

DECEMBER 2, 2020

This also means they must analyze usage data and customer feedback from existing products. The product manager’s strategic tool to capture this plan and share it with the cross-functional team is the product roadmap. A SaaS product manager won’t need to code features or fix bugs in the company’s app. Developing a strategy.

Research Software 40

Research Software Feedback Software Technical Review User Testing 40

Innovatemap

JUNE 9, 2020

OurHealth pairs convenient near-site and onsite clinics with a dedicated healthcare team to manage the everyday needs of a company’s workforce. Sherry and Bart focus on keeping those clinic providers up and running with the proper technology and tools they need to meet patient demands. The Background. The Technical Task.

Technical Review 52

Technical Review Fractional CTO Systems Review Healthcare 52

Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks!

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

eG Innovations

JULY 27, 2021

It was quite insightful to understand the different ways in which this app is being used by our customers: Finance and hospital system administrators use our synthetic monitor tools to test availability of EHR systems and check whether all is ok or be notified about issues. in one single dashboard.

Software Review 52

Software Review Data Visualization Systems Review Enterprise 52

Intercom, Inc.

APRIL 29, 2020

By now, we’ve all received those hundreds of COVID-19 emails from services that we maybe used once 10 years ago. For one, we didn’t want to spam all our users and so we used our own data in Intercom to identify dormant users and took them off the list. Review every line on your marketing plan.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

eG Innovations

AUGUST 3, 2021

Troubleshooting with automated and built-for-Citrix monitoring tools. 7 Do you have insights into Citrix ADC (was NetScaler)? 11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Business of Software Conference

OCTOBER 11, 2023

Will you be able to use it without data? As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! Will getting the app be dangerous for you?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. The company decided to pivot, and focus on developing what they initially thought of as a more convenient tool for internal business communication. Instead, it was an MMORPG called Glitch.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Innovatemap

JUNE 23, 2020

OurHealth pairs convenient near-site and onsite clinics with a dedicated healthcare team to manage the everyday needs of a company’s entire workforce. Sherry and Barton focus on keeping those clinic providers up and running with the proper technology and tools they need to meet patient demands. The Background. The Technical Task.

Technical Review 52

Technical Review Customer Experience Healthcare Systems Review 52

Userpilot

JULY 6, 2023

If you’re on this page, chances are you’re looking for the best SurveyMonkey alternatives for product managers, HR leaders, or even healthcare professionals. So you need to find the tool that works for your unique goals and needs. As it provides basic tools to create surveys and distribute them across multiple channels.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Mind the Product

NOVEMBER 9, 2016

Thanks to a combination of advancements in hardware and software, an outpouring of investment, and a massive spike in business and consumer interest, we believe that virtual reality has hit an inflection point that will propel us from the mobile era to the virtual reality/ augmented reality era. As ever the devil is in the detail.

Weak Development Team 94

Weak Development Team Development Feedback Software User Testing 94

The Product Coalition

JANUARY 18, 2022

If you are looking for something more on Live Chat software, then this post is for you! Yes, Live chat software! In other words, a supportive hand for all kinds of businesses, from retail e-commerce to B2B software. In this post we’ll have a look at some of the top live chat software providers that you can opt for?—?from

Feedback Software 124

Feedback Software Customer Communications Software Review Data Visualization 124