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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. It covers key topics, such as: Defining UX analytics.

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Is Your Product Analytics Broken? How to Actually Act on the Data You Collect

Userpilot

You can gather all the user feedback or behavioral data you want or even generate tons of Google Analytics reports. Despite all these efforts, you’re probably still not acting on product analytics correctly. Why actionable product analytics are important. This causes siloed data and integration issues.

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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?

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11 Best Customer Success Tools in 2024 (for Startups to Enterprises)

Userpilot

Let’s review everything your customer success team has to do in the absence of any customer success tools. Collect customer data to calculate complex formulas for tracking metrics, monitor customer health scores, and resolve support tickets while continuously trying to improve retention and expansion.

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Announcing powerful new Intercom reporting features: conversation topics and custom reports

Intercom, Inc.

They should be able to use all this extra information to offer a more personal, tailored customer experience and effective support, surely? Well, it’s not quite that simple – despite the influx of customer conversations, it can be hard to derive meaningful insights from all that data. No problem.

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462: Using qualitative data to drive product management prioritizations – with Daniel Erickson

Product Innovation Educators

How product managers can use AI to get more actionable insights from qualitative data Today we are talking about using qualitative data to drive our work in product and consequently improve sales. ” Then the product leader goes to some poor associate PdM and asks them to collate all of the data together.

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How to Interpret Customer Data with Data Visualization Tools: Expert Insights for Product Teams

Userpilot

You know your product collects tons of data. Data visualization tools help turn your messy spreadsheets into clear, interactive insights. The best ones dont even need SQL or data science skills. Because product analytics should be easy and accessible for everyone, not just data experts.