Gainsight

JUNE 17, 2021

Product key performance indicators (KPIs) will be a lifesaver as you craft your product development road maps, laying the groundwork to support decisions. Unfortunately, not every KPI is going to add value to your plans. A digital product road map is a master plan that lays out a shared vision about your product. In the U.S.

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Roman Pichler

APRIL 13, 2021

Without KPIs, you end up guessing how well your product is performing. It’s like driving a car with your vision blurred: You can’t see if you are heading in the right direction or getting closer to your destination. Using KPIs and collecting the relevant data helps you balance intuition with empirical evidence.

Feedback Software 156

Feedback Software Data Visualization Analytic Tools Research Software 156

Amplitude

APRIL 9, 2019

In order to better understand users—their wants and their unique problems that need proactive solutions—it’s crucial to involve data in every step of the product-development process. JW: Product and growth shouldn’t be conceptualized as two separate service offerings. Tai Rattigan: What’s your role at Fueled?

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Data Visualization Analytic Tools Feedback Software Reporting Tools 61

Mixpanel

JULY 9, 2021

Product analytics isn’t just a “nice to have” tool to add to your stack of tech solutions that may or not help you grow. Put another way: I wanted to call this article “How to save money, brain cells, your engineering/product relationship, and the grand vision of your startup.”

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Analytic Tools Data Visualization Feedback Software Startups 59

The Product Coalition

OCTOBER 12, 2020

Two weeks later, we started to have concerns over our product and vision. This article is about how we came to understand the shortcomings of our vision, and why we eventually decided to pivot. Our product was a script that you put on your website so it unblocks your analytics when they are blocked by any kind of content blockers.

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The Product Coalition

MARCH 17, 2020

In the world of SaaS (software as a service) it usually comes down to one person who devises a strategy for developing and unraveling a perfect product. At the same time, this process has to remain flexible and driven by vision and creativity. One of the greatest challenges for managers is getting lost in this multifaceted process.

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ProductPlan

FEBRUARY 8, 2022

Customer obsession is table stakes, but a top-notch product manager must also be adept at using data to understand how to shape the future of the product. They rely on a growing array of tools to manage the process and ensure senior management has visibility into product’s contributions. Vision and strategy. Centralize.

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Data Visualization Feedback Software Reporting Tools Research Software 99

The Product Coalition

MARCH 15, 2020

Product strategy should help you decide which problems need to be solved to make your product vision a reality. Using an automotive example, a tightly coupled strategy would resemble a Le Mans tuned race car where a strategy that can service a wider market would look less like a Porsche 919 and more like a Porsche Macan.

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Intercom, Inc.

APRIL 7, 2021

The result is the Customer Support Quality Benchmark Report 2021. In our survey, we found that: Self-service support has become the second most popular support channel. 65% of customer service teams now offer support on chat , ahead of 60% of businesses offering phone support. How the support landscape is changing.

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Gainsight

JUNE 17, 2022

Without the right data and cross-functional agreement on key performance indicators (KPIs), you risk spending your resources in the wrong place and missing the opportunity to capture and quantify your product-led efforts. Want to learn what data to start keeping track of for PLG?

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Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Userpilot

MARCH 2, 2022

On the other hand, KPIs highlight your success in achieving a key result, and metrics provide data you can track to identify bottlenecks in your business. To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. Make reports.

Feedback Software 102

Feedback Software Onboarding KPIs Reporting Tools Product Research 102

ProductPlan

JULY 9, 2021

What Is a Data Product Manager? A data product manager (PM) focuses on product data management, which is the process of collecting, organizing, storing, and sharing data within an organization. . How Does a Data Product Manager Differ from a Traditional PM? To a data PM, data is the product. .

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The Product Coalition

JULY 7, 2020

I just loved data. Data I like to say?—?there’s there’s no such thing as too much data :). we need the data to do a better job. The intelligence officer uses the data gathered from different sources (sounds familiar) and fuses it into an intelligence map. We analyze our competition based on data we gather?—?at

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Userpilot

JANUARY 16, 2023

By gathering these insights, you’ll be able to direct your attention and deploy resources more effectively. That said, you don’t have to limit this KPI to new features since even older features in your product may be underperforming in the time-to-adopt department. Feature and event audit via Userpilot dashboard.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 89

The Product Guy

OCTOBER 4, 2019

And I love graphs, metrics, and the data that powers them because they communicate results and inspire ideas. And at the heart of the OKR system lies metrics and data. So I took these and worked with our data science and customer success teams to understand the product metrics (KPI’s) that influence these results the most.

Reporting Tools 95

Reporting Tools Research Software Feedback Software Analytic Tools 95

The Product Coalition

NOVEMBER 24, 2020

Generally, insisting that the team achieve specific KPI, for example, forecasts vs. velocity, does not help. market intelligence, results from experiments, user interviews, statistical data). Daily Scrums are not reporting sessions for the benefit of the Product Owner or participating stakeholders.

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Mind the Product

JULY 16, 2018

Our Data Quality and Management business employs about 500 people across six geographic regions. Gathering, synthesising, and sharing insights is a big challenge. 2) I need the insight to share across the business and in executive engagements. You can see some samples of the dashboard below: Unlocking Product Discovery.

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Product Research User Testing Data Visualization Customer Feedback 84

The Product Coalition

OCTOBER 5, 2021

A team failing to deliver successful outcomes in time could have flaws in the delivery process, or lack of product vision, or a need to improve the efficiency of the technology stack. Teams that have mixed reporting lines can find themselves pulled apart by competing instructions and priorities.

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Weak Development Team Reporting Tools Research Software Feedback Software 151

Mind the Product

DECEMBER 12, 2018

UserTesting’s Product Insights proposes digging deeper to understand not simply the most engaged users, but those who’ve found something in your product that transforms the way they think. This research has allowed us to make more informed and confident decisions about our product vision and roadmap. Increase Your Chances of Success.

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User Testing Customer Feedback Research Software Data Visualization 119

Mind the Product

MARCH 13, 2020

Data-driven Dismissal. Vision-based Bias. The third role is that of the deviant – a product manager with power and vision and the final say. Shaun was working on a website which showcased discounted clothes and wanted to launch a tool specifically for Black Friday. Avoid being the mediator.

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User Testing KPI Data Visualization Vision 137

The Product Coalition

MARCH 6, 2019

In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. In addition, product managers said that direct customer feedback and insights were the best sources of their new ideas. As many as 69% reported being responsible for organizing customer interviews?

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Analytic Tools Feedback Software Research Software Data Visualization 60

The Product Coalition

SEPTEMBER 17, 2020

Or that an OKR is the same as a KPI. In 2013, Norman updated and expanded his book to be more inclusive of digital products and services, to reflect the shift from hardware to software. The UX Honeycomb Peter Moreville created a brilliant visualization of the seven essential aspects of great UX. That’s a big mistake!

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Amplitude

JANUARY 23, 2018

PMs will then ask for more dashboards, but whenever they need to explain why a metric changed they say they’ll “get back to that next meeting” (and they never do). Bad product teams make decisions based on a best guess from recent and anecdotal evidence, reserving analytics resources only for ‘mission critical’ questions.

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Weak Development Team Data Visualization User Testing Analytic Tools 102

Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Average salary: $196,172/yr.

Research Software 94

Research Software Feedback Software Analytic Tools Onboarding KPIs 94

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Start by assessing your digital analytics. You can also take advantage of Google’s free website health check to get a more in-depth report on your site’s health, broken links, and more. This stage considers users, products, company goals, and KPIs. Let us help you to build user-centric products with our PDP service.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

Dear Strategy

DECEMBER 21, 2020

Dear Strategy: “How can we measure the success of our strategy using some KPI other than orders? So what exactly is a KPI, and how does it differ from all the other types of measurements that are thrown about in the field of strategic planning? Example: My vision is to live in a world without cancer.

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UX Studio

MARCH 11, 2024

With over 17 years of experience as a designer, he primarily assists others in their career growth by providing thoughtful, concise tips and tricks, whether related to tools or any form of communication. When I got into design, it was very much for the visual aspect of it. Dan is an active member on LinkedIn with over 30k followers.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Amplitude

DECEMBER 2, 2020

A couple months ago, a coworker and I pondered the following question: Why are some teams able to make instrumentation look so effortless, and somehow predict what questions they’ll need to answer? . The disadvantage is that we can’t predict the future (though some teams do a better job of this than others). The delta is incredible.

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Mind the Product

NOVEMBER 16, 2018

You can do this by articulating a vision, a set of user needs, the jobs to be done and the features that enable all of these. This needs to be done throughout the lifecycle of your users – someone who has just signed up will look very different from someone who has been using your service for three years. Map User Journeys.

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Onboarding KPIs User Testing KPI Customer Experience 128

Gainsight

JUNE 10, 2021

Try to get your CS org from proactive to predictive and prescriptive. How clean is your data? Next, is the backbone of your CS operations: access to accurate data, consistent processes, the right tech stack, and a feedback loop. Major Takeaways: Always be proactive and not reactive. Complex and fast?

Feedback Software 52

Feedback Software Research Software User Testing Onboarding KPIs 52

The Product Coalition

MARCH 6, 2019

We are told as PMs to be data-driven. To have KPIs. Vision This may not be universally true, but most companies are in business to make the world a better place, not just to make money. Vision This may not be universally true, but most companies are in business to make the world a better place, not just to make money.

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Data Visualization KPI Vision Customer Experience 60

ProductPlan

OCTOBER 26, 2021

Product professionals get paid to manage products and services. Seeing the big-picture vision and possessing versatility enables product managers to impact, even when the spotlight falls on others instead. Did you slice and dice the data and create dazzling visuals or unignorable metrics that won people over?

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Mind the Product

APRIL 28, 2017

The Vision as a Tool. At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). The outcomes should be clear in the vision you have, as we saw above. To Summarise.

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Weak Development Team Research Software Vision KPI 120

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. What was your vision for Birst 7? How was it different from Birst 6?

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PMLesson's Ace the PM Interview

JANUARY 12, 2022

How would you design an AI data product? Design a service that supports uploading and tagging images to a travel site. How would you decide on a KPI in building a system, and how do you improve it? Tell me about a time when you were able to make a decision without having many data metrics in hand.

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Technical Review Feedback Software Onboarding KPIs Software Review 52

Bain Public

JANUARY 11, 2022

What’s important to remember: If this shift creates the need to pivot or adjust the strategy, product managers need to report it to leadership for them to decide whether to act. It might be time to make your CEO provide a clear vision. The analysis captures the market, its sentiment, the industry as well as user data.

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Hutwork

MARCH 9, 2018

The data backs it up. Magazine reports that most CEOs read at least a book a week, and this doesn’t include blogs, articles, podcasts, and videos they devour, too. This insightful article from McKinsey & Company talks about today’s product manager evolving into a mini-CEO. You also need to name KPIs for product people.

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