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90% of executives say they prefer visual storytelling over dense reports. In our recent webinar, Dean Peters and Tom Evans shared a smarter way forward: storyboarding. Its a technique borrowed from the world of film and designbut it might just be the most underrated tool in a product managers toolbox.
His insights are grounded in decades of hands-on leadership across engineering, business development, and product strategyand his take on innovation is both practical and bold. Joeri emphasizes that data and intuition are not oppositestheyre collaborators. Data + context = better decisions. Intuition isnt the enemy of analytics.
I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.
The collaboration between AMS and MIT researchers has yielded impressive results, with AI tools not only matching human analysts in identifying customer needs but often exceeding themespecially for emotional needs that humans might overlook. But it is changing, with AI tools that are transforming how we uncover and analyze customer needs.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
In our latest Productside webinar, Becoming an Effective Product Management Leader , Principal Consultants Roger Snyder and Kenny Kranseler delivered a no-nonsense roadmap for new leaders who want to nail their first 90 days (and beyond) and get the tools on how to become a product management leadereffectively. Do I push back?
We will be using Airbyte (an open-source data integration platform) and Tableau (a business intelligence and analytics software) for this tutorial. Step 1: Replicating Zoom data to PostgreSQL Launching Airbyte In order to replicate Zoom data, we will need to use Airbyte’s Zoom connector.
What is data-driven analytics in SaaS? How to conduct user data analysis? What are the best analyticstools for the job? TL;DR Data-driven analytics describes the process of collecting, analyzing , and interpreting customer data to help organizations make better-informed product and strategic business decisions.
The “shiny penny” approach (focus all your attention on the hottest tools in the market) or “head in the sand” approach (fall victim to analysis paralysis and avoid choosing any tools) are no longer viable. But here’s the thing: a tool is not a strategy. The anatomy of a marketing tech stack [with recommended tools].
Greg Loughnane and Chris Alexiuk in this exciting webinar to learn all about: How to design and implement production-ready systems with guardrails, active monitoring of key evaluation metrics beyond latency and token count, managing prompts, and understanding the process for continuous improvement Best practices for setting up the proper mix of open- (..)
They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. The data shows that customers clearly want to share feedback, proven by the remarkable 91% response rate. As such, it’s not enough for companies to send communication into a vacuum.
Other gamification elements include: Rewards Badges Creativity tools Pressure Progress bars Challenges Explore more gamification examples. For example, can you host webinars to educate users about product updates and offer industry insights? Frequency of reported issue. No guesswork, just data.
Explore the secrets of creating a successful Crypto Prediction and Opinion Platform, and provide users with insights to help them navigate the cryptocurrency market wisely. Crypto prediction platforms provide valuable insights into the volatile world of cryptocurrency markets, aiding users in making informed decisions.
But figuring out which sales tools you should buy and invest in – let alone what each tool even does – can be a daunting task. This is especially true when you consider the seemingly endless list of sales tools to choose from. Before we begin: how to choose your sales tools. Better tools, not more tools.
Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage
This can be especially difficult when working with a large data corpus, and as the complexity of the task increases. When developing a Gen AI application, one of the most significant challenges is improving accuracy. The number of use cases/corner cases that the system is expected to handle essentially explodes.
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But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. When selecting a funnel tool, look for customization, integrations, segmentations , and dashboard options.
P.S.: If you want to ace mobile onboarding, I suggest you watch our webinar: How to Get Mobile Users to Stick: Onboarding & Retention Strategies That Work 2. In fact, 72% of consumers say they only engage with personalized messaging, such as recommendations, messages, and visuals tailored to their behavior. Thats your opportunity.
Over the last few months, we’ve released updates that help you improve and measure your conversational support efforts, engage customers with multichannel transactional messaging and other customer engagement enhancements, and integrate the tools you use every day – including WhatsApp! ??. Want to see these features in action? Best of all?
Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale
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We recently hosted a webinar diving into how apps in different categories compare and compete. We took exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report and segmented it by different app categories, including as Food and Beverage, Media, Retail, Travel, Lifestyle, and Finance.
Not only that, but 49% say those interactions are highly complex, and 32% report that there have been more emotional customer support interactions. A customer service agent can be on one phone call with one person at a time,” says Grayson Bagwell , Director of Business Development at Rugs.com.
Christy and Ashley share findings from Apptentive’s annual mobile app engagement benchmark report , which is based on data from more than 1 billion mobile consumer voices. They share insights applicable across the mobile landscape, as well as benchmarks specific to your industry. Watch the full webinar here or continue below.
Rather than picking up the phone on a whim to see if your customer would be interested in a premium plan, leverage data from their account. Track how close the customer is getting to their usage limits or their data threshold. Today, you can take advantage of inside sales CRM tools like Close.io
Speaker: Miles Robinson, Agile and Management Consultant, Motivational Speaker
So you want to set your product apart with the latest analytics, but you’re not sure where to start. Join Miles Robinson, Agile and Management Consultant, as he covers five key considerations for you to keep in mind when you’re updating your software or app to offer the latest in embedded dashboards.
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Most companies are torn between two options: build vs. buy product analytics. Today’s article provides a practical guide to help you decide whether to build or buy your product analyticstool. Build your own embedded analytics solution when you need: A custom analytics platform for internal and customer needs.
Hubspot customer journey analytics can help product managers tap into the pulse of their target customers. You can understand their journey, gain insights to improve their experience and connect your customer experience efforts to desired financial outcomes. HubSpot customer journey analytics.
Thanks to the abundance of tools out there, marketing has never been easier. In this article, we examine some tools that can help your SaaS team to drive product growth. We will also consider valuable examples of tools that can inspire your process. The best examples are Userpilot , Hotjar , and Google Analytics.
Speaker: Jim O'Leary, VP of Product Management, and Brian Elmi, Director of Product Management, NTENT
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TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.
Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. I am Christy Culp.
In this webinar, Veronica Rosenberg, Manager of Apptentive’s Customer Success team, and Marta Mueller, Apptentive Customer Success Manager, share the strategies the world’s most successful finance apps use to gather and act on mobile customer feedback. TRANSCRIPT COMING SOON.
How to promote data democratization in your SaaS business to improve decision-making ? TL;DR Data democratization is the process of simplifying how data is stored and managed to help non-technical employees access it easily and make data-driven decisions. What is data democratization?
Speaker: Richard Cheng, Associate Product Manager, Mark43
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Over the last few months, we’ve released a bunch of new updates across everything from reporting to integrations to the mobile experience. With these improvements, you can discover deeper insights to help you optimize, personalize, and engage your customers, enabling you to hit your business goals and create a better customer experience.
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As a product manager, you probably know specific ways to gather data to inform your product decisions, like the ever-popular A/B test. Tim Herbig will share his hands-on approach to working with analytics in agile product management. Tim will discuss the line between being data-informed versus data-driven.
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Speaker: Megan Brown, Director, Data Literacy at Starbucks; Mariska Veenhof-Bulten, Business Intelligence Lead at bol.com; and Jennifer Wheeler, Director, IT Data and Analytics at Cardinal Health
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