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Net Promoter Score Definition: Your Key to Customer Loyalty Insights

Userpilot

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

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The 3 Critical Product Launch Phases: How to Plan a Successful Product Launch

Userpilot

What do you need to successfully navigate the different product launch phases? What will it take to turn your product into a bonafide growth engine ? TL;DR A product launch is a three-step plan (pre-launch, launch, and post-launch) to successfully bring a new product to market.

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Building an API for powerful customer data analysis

Intercom, Inc.

Today we’re delighted to launch our brand new API version 2.0 , which makes it easier for our customers to pull, analyze, and update Intercom contact and conversation data. This will more easily allow our customers to transform their data into valuable performance reports and business insights.

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The Future of Visual Storytelling: Text-to-Video AI

UX Planet

By Mary Moore, copywriter at Shakuro The process of manual video creation can be both time-consuming and costly, leading to challenges in meeting project deadlines and keeping up with the demand for engaging visual content. So you can create visuals without the need for editing skills or a creative team.

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What Is Product Management? Roles, Process, Tools, and More

Userpilot

Product teams are staffed with various skilled professionals. While the product manager’s role may differ from one organization to the next, they will still work with dedicated product owners, engineering and design teams, data analysts, and product marketing managers.

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What does it take to be a good product analyst? (No, it’s not a data science degree.)

Mixpanel

They get to know all of this by using data as a strategic asset—because good product teams are made up of good product analysts. Does this mean every product team should be packed with data science degrees? Product scientists don’t take numbers at face value but maintain a healthy skepticism.

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11 Product Marketing Tools Every SaaS Company Should Try

Userpilot

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. What Is Product Marketing? What Is Product Marketing?