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Technical Review: A Trusted Look Under the Hood

TechEmpower - Product Management

The answer is to engage a trusted outside source for a Technical Review – a deep-dive assessment that provides a C-suite perspective. At TechEmpower, we’ve conducted more than 50 technical reviews for companies of all sizes, industries, and technical stacks. A technical review can answer that crucial question.

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Is your engineering team experiencing alert fatigue? Ask these 8 questions

Intercom, Inc.

Alert fatigue is a common problem among engineering teams that handle operations and maintain infrastructure. The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. We introduced regular alert review sessions for teams dealing with frequent alerts.

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In Pursuit of the Checkered Flag: The Challenge of Developing a Driverless Race Car System

Product Management Unpacked

CMU Master of Science in Product Management program student Erick Valencia landed a PM experience of a lifetime as part of a student team developing a driverless race car system to race in the Indy Autonomous Challenge. As a business engineer, just like a Product Manager, you’re trained to perform different key roles in an organization.”.

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How Intercom’s Data Infrastructure team met growing demand with solid principles

Intercom, Inc.

That’s where we found our Data Infrastructure team at the end of 2020 – we provide data and tools for teams across Intercom to get insights and run crucial processes, and were more in-demand than ever. The Data Infrastructure team had reached a tipping point. When that engineer was on leave, all work would stop.

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Digital Sustainability: A Growing Frontier in Software Development

The Product Coalition

Data centers, a vital component of our digital ecosystem, consume about 2% of global electricity. Storage: The Backbone of Data Management Every application must store and retrieve data, whether on hard drives, solid-state drives, cloud storage, or networked systems.

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Evolving our data model beyond front-end events

Mixpanel

“Events are a restrictive, inflexible way of modeling data.” This spring, we’re evolving our data model to be more flexible than any other product analytics tool by allowing the ingestion and representation of more than just front-end product interactions. Traditionally, event data in product analytics has been immutable—i.e.,

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.