Userpilot

MARCH 19, 2024

TL;DR Feature rollout is the process of releasing new functionality in small batches and to small user segments. Thanks to that, the development team can collect user feedback and test the feature before rolling it out to all users. The team conducts research to identify opportunities and generates solutions.

Product Research 105

Product Research Onboarding KPIs User Testing Feedback Software 105

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? The responsibilities of product teams include facilitating product discovery , launches and releases , customer onboarding , feature adoption, and account expansion. Userpilot is a growth platform with advanced feedback and analytics functionality.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Product Research 98

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

DECEMBER 12, 2023

UX research aims to identify specific user pain points. Common research techniques include user behavior analysis, surveys, and interviews. Having identified the problems, use a framework like RICE or ICE to prioritize those that will make the biggest impact on user experience when solved. Book the demo!

Roadmap 105

Roadmap Customer Experience UX Product Research 105

Userpilot

SEPTEMBER 14, 2023

Its main goal is to bring the product to the market and ensure it’s well-received by the target customers. The product marketing manager role involves conducting customer research, developing the GTM strategy , refining product positioning and messaging , managing product launches , and creating onboarding experiences.

Product Research 104

Product Research User Testing Research Software Feedback Software 104

Userpilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? TL;DR Product-led growth (PLG) uses product usage as the main driver of customer acquisition and account expansion. However, it’s not ideal for complex products or enterprise clients where customers aren’t the end users. Book the demo to see how! Let’s dive right in!

Analytic Tools 105

Analytic Tools Feedback Software Customer Experience Data Visualization 105

Userpilot

NOVEMBER 21, 2022

Before the release, the product launch manager is involved in market and customer research. Its objective is to uncover unsolved user problems and solutions that would be worth exploring. For some products, a Product Hunt and WOM are more suitable, whereas for others in-app announcements work better. Book the demo!

Product launches 98

Product launches Product Research User Testing Research Software 98

Userpilot

AUGUST 21, 2023

Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. TL;DR Product managers need to have good problem-solving, communication, and leadership skills. Leadership. Here are the leadership and communication interview questions you should ask: How do you prioritize tasks?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

Userpilot

AUGUST 13, 2023

A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Customer requests aren’t enough to make product decisions. Validate them with data from other sources, like analytics or insights from customer-facing teams.

Data Visualization 98

Data Visualization User Testing Customer Experience Feedback Software 98

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

JULY 27, 2023

Are you a results-driven product manager looking for the best product retention strategies for SaaS growth? In this article, we’re going to do a deep dive into a whopping 16 different strategies you can draw from to boost customer retention and increase loyalty. Driving users toward activation with checklists.

Product Research 97

Product Research Onboarding KPIs Customer Experience Data Visualization 97

Userpilot

SEPTEMBER 12, 2022

The Product Owner is a Scrum role and they act as the representative of the customer on the team, while the responsibilities of the product manager are much wider. Jobs to Be Done helps organizations build features that allow users to complete specific objectives and it can be used to set goals for the product team.

Product Research 98

Product Research User Testing Onboarding KPIs Feedback Software 98

Gainsight

OCTOBER 17, 2023

Customer Success professionals are under more pressure than ever. Secure more renewals and customer expansion opportunities. Here’s the thing: The economic headwinds and premium on efficiency mean company leadership is asking Customer Success Managers (CSMs) and other customer-facing teams to do more with less.

Feedback Software 52

Feedback Software User Friction Education ChatGPT 52

Userpilot

JULY 31, 2023

Day-to-day tasks include conducting market research , defining buyer personas , creating a clear value proposition, collaborating with the product team on big launches , gathering feedback , and focusing on account expansion & customer success. That means being adept at market analysis and competitor analysis.

Product Marketing 98

Product Marketing Onboarding KPIs User Testing Marketing 98

Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. Book the demo! Let’s dive in!

Technical Review 104

Technical Review User Testing Product Management Product Manager 104

Userpilot

OCTOBER 11, 2023

Growth is fundamental to every SaaS business: growth experimentation is a way to turbocharge your growth prospects and drive customer success. Continuous experiments help shorten the feedback loop and drive success. It's also good practice to clearly segment users, rather than treating them as one homogenous group.

User Testing 105

User Testing Product Research Customer Experience Onboarding KPIs 105

Ronke PM

JUNE 21, 2023

Table of Contents Sales meetings with potential customers. Customer Success/Relationship Management meeting with an existing customer. Internal Sales and Customer Success/Relationship Management Quarterly Business Reviews (QBR) meetings. Customer Quarterly Business Reviews (QBR) meetings.

Technical Review 52

Technical Review Product Management Product Manager Customer Feedback 52

Bain Public

JANUARY 11, 2022

Let’s face it, most organizations have poor habits around roadmap completion — this is why getting leadership (or stakeholders) to develop consistent, stable and familiar routines reinforced through repetition and communication is valuable. Do you validate the pain point and place it in a parking lot for triage?

Onboarding KPIs 52

Onboarding KPIs Weak Development Team User Friction Customer Experience 52

Userpilot

OCTOBER 20, 2023

This article explores 12 different benefits that PLG can offer to SaaS companies. TL;DR Product-led growth is a GTM strategy that prioritizes the product as the main driver of customer acquisition, activation, adoption, and account expansion. Digital products allow companies to easily collect customer feedback in-app.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Customer Experience 98

PMLesson's Ace the PM Interview

MARCH 15, 2022

Spending your days as a business analyst means you are constantly problem-solving, communicating with your team, creating solutions and working to improve the product. Product managers, on the other hand, spend their days searching for pain points, looking for solutions and making plans to implement changes and improvements.

User Testing 52

User Testing Research Software Product Management Product Manager 52

Userpilot

MAY 8, 2024

If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. You will learn about different types of customer needs and how to identify them. You will learn about different types of customer needs and how to identify them.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

PMLesson's Ace the PM Interview

FEBRUARY 7, 2022

Talk to Users & Customers ?? Your First 30, 60, 90 Days as a PM Checklist Common Mistakes Made in Early Days as a PM Talk to Users & Customers: Understand Their Pain Points Abstract by Oleg Shcherba Your first order of business as a new product manager should be talking to customers!

User Testing 52

User Testing Onboarding KPIs User Friction Weak Development Team 52

Userpilot

JANUARY 20, 2024

How can message mapping support your company’s communication with customers and drive product engagement ? We also show you how to create a message map for your SaaS! The process involves researching the target audience’s problems, needs, and motivations, and creating user personas representing key customer segments.

Messaging 100

Messaging User Testing Research Software Analytic Tools 100

Userpilot

OCTOBER 12, 2023

From this article, you’re going to find out about different types of user data analysis and how to develop a user data analytics strategy that will help your team make data-driven decisions to enhance customer and product experience. It is especially valuable for monitoring user retention and churn rates over time.

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

Userpilot

JANUARY 14, 2024

Many product leaders have a background in development, marketing , sales, customer support , UX design , and data management. The Vice-President of Product is a part of the senior leadership team and they are responsible for the overall product strategy and vision across the entire business. On average, they make $331k a year.

Data Visualization 105

Data Visualization Analytic Tools Research Software Feedback Software 105

Product Talk

JUNE 12, 2019

Two and a half years ago, I introduced the opportunity solution tree. Today, I’m excited to share Hope Gurion’s thoughts on using opportunity solution trees. Like a true Agilist, she hasn’t just adopted the tool, but has iterated on it to better suit her needs. Co-create with customers. Tweet This. . Tweet This.

Reporting Tools 217

Reporting Tools Feedback Software Data Visualization Product Research 217

Userpilot

JUNE 28, 2023

With solid in-app marketing strategies, you’ll keep users engaged, help them experience your product’s value, and increase long-term retention. But the big question remains: how do you know what in-app communication to implement and when to trigger them in the user journey? Retain and upsell customers.

Feedback Software 98

Feedback Software Analytic Tools User Testing Product Research 98

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. This supports premium pricing and customer loyalty.

Analytic Tools 90

Analytic Tools Data Visualization Feedback Software User Testing 90

Userpilot

APRIL 30, 2024

Product-led growth is all the rage in the SaaS industry. The only catch is to provide value to customers before selling to them. Signs that a company is not implementing the product-led strategy are poor free-to-paid conversion rates , high churn in 30,60, and 90 days, and low app logins. Absolutely.

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

The Product Coalition

JUNE 4, 2016

Product owner is responsible for the module of product (complex one) or the whole product (simple one) from idea to launch, and after launch feedback gathering and further iteration. this is why a critical skill of product owner is leadership without authority. Technical team seldom has the chances to face customers.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

Product Beautiful

AUGUST 24, 2016

They can and should be a strategic part of your market research—a way to glean feedback from your market as much as they are a place to push your message. Ultimately, you may be wasting your time manning a booth when you could be making events more beneficial to your team, your company and even your prospective customers.

Events 40

Events User Testing User Friction Strategy 40

Userpilot

SEPTEMBER 4, 2023

Blue ocean strategy has become an increasingly popular business framework over the past two decades, especially in the SaaS industry. Key metrics like revenue growth, customer acquisition costs, and net promoter score can indicate the success of a blue ocean strategy. This supports premium pricing and customer loyalty.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

NOVEMBER 5, 2022

The build trap is a situation when the team focuses on shipping features that don’t drive value for the customer and for the business. The key difficulty that many teams face is choosing the right frameworks and tools for their jobs to be done. Book the demo! And no customer value means no business value.

Research Software 98

Research Software Feedback Software Product Research User Testing 98

Mind the Product

FEBRUARY 12, 2020

Share Leadership and Credit. This sometimes can happen unknowingly, for example when product managers always take on the role of presenting to executives, leading meetings, giving demos, or announcing results. One thing that has worked well for me is to have the team members demo major releases in rotation.

Engineering 153

Engineering Weak Development Team Customer Experience User Testing 153

Userpilot

NOVEMBER 30, 2022

Choose the right assets to drive publicity, use user feedback to tweak the messaging, and set the right expectations regarding the timelines. It helps you catch the attention of target users so it’s the best time to close deals. If you face challenges, talk to your customers. Book the demo! Segment the customers.

Feedback Software 98

Feedback Software User Testing Data Visualization Onboarding KPIs 98

Userpilot

SEPTEMBER 14, 2023

We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond. Let’s get right to it. Who is a product manager?

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Userpilot

JULY 18, 2023

The product manager’s responsibilities include conducting market and customer research using primary and secondary sources like interviews, surveys , or industry publications. PMs collaborate closely with teams from across the organization, like the engineering team, and liaise with senior leadership.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98