Userpilot

OCTOBER 31, 2024

Which product feedback software should you choose for your SaaS? In this round-up, I cover 21 of the best product feedback software solutions. In this round-up, I cover 21 of the best product feedback software solutions. Social listening tools : Software for monitoring online conversations, brand mentions, and trends.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

DECEMBER 31, 2024

Userpilots key features include: No-code Chrome extension for building in-app flows. In fact, it was first created as an analytics tool, and only in recent years has it also developed an engagement suite. According to user review platforms, their plans start at $7,000/year. Userpilot is perfect for non-technical teams.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 23, 2025

Whatever these metrics tell you, the good or the bad, that’s only half the story. One highly-reviewed option is Userpilot, an all-in-one solution for driving user engagement across channels. This means only 10% of monthly users engage with your app daily, showing infrequent usage and poor user retention.

Onboarding KPIs 59

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 59

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. When issues arise, customer support teams receive a surge in tickets.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Alchemer Mobile

DECEMBER 7, 2022

“Should we buy this software or should we build it?” Juggling your company’s immediate needs with long-term goals is always tricky, but when it comes to purchasing a tool to make your team’s lives easier, managers tasked with the decision to build or buy often struggle in what seems to be a comparison of apples to oranges.

Analytic Tools 130

Analytic Tools Research Software Reporting Tools Software Review 130

Product Innovation Educators

JULY 17, 2023

Some companies will retreat and cut their spending by cutting bolder long-term innovations, and we saw in the recession around 2010 that was a bad strategy. Build something really fast and demo it to the customer to get instant feedback. Show the customer something in the first three weeks of development and repeat every four weeks.

Telecommunications 255

Telecommunications Research Software Feedback Software User Testing 255

Userpilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. What is Intercom Mobile? Source: G2.

Analytic Tools 71

Analytic Tools Data Visualization Software Review Feedback Software 71

Productside

MARCH 24, 2025

Productside | Product Management Courses & Training Refining Product-Market Fit and Scaling B2B SaaS Products Most startups dont stall because of bad ideasthey stall because they stop refining their product-market fit and what works. Everyones chasing the next AI feature or untapped market. Theyre problem-solvers. Zero In on the Problem.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

AUGUST 30, 2024

What are its strengths and weaknesses? The product usage analytics feature in WalkMe gives companies complete visibility of employee software usage patterns. This can help in gauging software adoption , detecting shadow IT, and optimizing the tech stack for better ROI. Book the demo to find out more!

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Userpilot

FEBRUARY 9, 2025

Its a behavioral red flag that reveals user frustration caused by poor UX issues that might otherwise go unnoticed. Over time, that frustration robs you of one users loyalty and ripples through word of mouth, online reviews, and social media discussions. Update your teams about unexpected software bugs with Session Replays.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MAY 17, 2025

In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. High churn may signal poor cultural or linguistic alignment. Review competitor apps for languages supported.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. Alternatives: AdRoll, Quantcast.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

MAY 29, 2025

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. Performance expectations: People using mobile web or app expect speed and instant clarity because theyre often on the go, juggling multiple tasks, or dealing with weak connections. This article will provide an in-depth guide.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Research Software 87

UX Studio: Product Management

JANUARY 11, 2021

At UX Studio , while we develop our products, uxfol.io and copyfol.io , we are mainly focused on agency work, meaning that we cooperate with several clients as external teams. This post was written from the perspective of designers, mainly intended for external teams and entrepreneurs. Five challenges and solutions.

Weak Development Team 95

Weak Development Team Feedback Software Reporting Tools Research Software 95

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. How I chose the best customer engagement software My evaluation process combined thorough feature analysis , a careful review of user feedback, and insights from industry reports. Scalability and security: Can the platform grow with your business and protect your data?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Userpilot

MAY 30, 2025

Ive also included the key metrics I track and recommend for every product team. Crash rate in the first session: Keep crashes under 1% of sessions to reduce uninstalls and bad reviews. App store reviews: Monitor review trends (like ratings and comments) to spot recurring praise or complaints.

Onboarding KPIs 89

Onboarding KPIs Feedback Software Analytic Tools Research Software 89

Userpilot

AUGUST 26, 2024

Here are some of the best tools for product data capture: Userpilot — best no-code data capture technology for web apps. Ready to start tracking product data code-free? Try Userpilot and Take Your Product Growth to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is product data capture?

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

APRIL 22, 2024

Review feature usage data. Extract feature development insights. Involve cross-functional collaboration with the sales team, product team, engineering, and other relevant stakeholders. Book a demo to see how Userpilot can transform your product analysis and help you drive growth. Power features. Niche features.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Weak Development Team 105

Userpilot

MARCH 25, 2021

As with any Free Trial vs Demo debate, the most immediate answer you can expect is “It depends.”. That is why we would recommend a mix of both a Free Trial and a Demo sales model when you are an early-mid staged company. What You Need To Know About Free Trial vs Demo. What are the benefits of free trial vs demo and vice versa?

Demo 98

Demo Research Software Customer Experience Reporting Tools 98

Userpilot

MARCH 17, 2025

There are plenty of solutions for interactive user guides on review sites, but they dont make the choice any easier. In this post, Ill explain which interactive user guide software is the best fit for your company and needs. But dont worry: I’m coming to help! Limited free plan Pricing available on request for all paid plans.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

JULY 5, 2022

All of this is code-free. In short, a SWOT analysis will help you determine your strength and weaknesses and compare it against your opportunities and threats. It occurs due to several reasons: lack of proper market research; insufficient communication between the company and the clients. What is the customer service gap?

Feedback Software 98

Feedback Software User Testing Research Software Customer Feedback 98

Split

AUGUST 28, 2020

Software development in 2020 is a rapidly changing environment. The CAB itself is a collection of representatives from various functions inside and outside of corporate IT, chartered with reviewing proposed changes and assisting the change manager in change assessment, prioritization and scheduling. But, who should be in charge?

Analytic Tools 106

Analytic Tools Feedback Software Software Review Weak Development Team 106

Userpilot

SEPTEMBER 8, 2024

You might need a Mixpanel alternative due to how expensive the product is and the lackluster support experience. The platform also has a heavy dependence on code, which can prove challenging for non-technical team members. Get your free Userpilot demo today! A customer review of Mixpanel. Complex setup.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

AUGUST 17, 2024

Solution : Zoezi chose Userpilot over other options like Pendo , ProductFruits, and Appcues due to its functionality, cost-effectiveness, and strong customer support. Results : Implementing Userpilot allowed Zoezi to prioritize development efforts based on actual user behavior, leading to better resource allocation. Track page visits.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

JANUARY 27, 2022

That means you shouldn’t aim for zero churn but to drive revenue up to a point where it surpasses the amount you lose due to churn. Thus, it’s crucial to track your churn rate to develop strategies to improve engagement and reduce churn. Customer and revenue churn are the 2 types of product churn.

Feedback Software 98

Feedback Software Analytic Tools User Testing Onboarding KPIs 98

Userpilot

MARCH 30, 2025

Ask users to leave reviews on the app store to add social proof to your app. However, there are good and bad ways to approach this tactic. Boost Your Mobile User Acquisition Strategy with Userpilot Get a Demo 14 Day Trial No Credit Card Required 3. comparison posts, product lists, reviews, etc.)

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Intercom, Inc.

NOVEMBER 20, 2018

It is important that these friendly connections represent the target persona market you have outlined, as otherwise, the feedback loop is likely to be weak. Do you lead with “Get Started,” “Request Demo” or “Sign Up”? The “ Jobs to be Done ” framework is a useful resource to help frame the context from their side of the fence.

Feedback Software 178

Feedback Software Research Software Startups Product Research 178

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time.  Sales

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. The first stage of an ideation technique involves gathering ideas from different sources such as feature usage trends, feature requests , customer reviews, user behavior, and competitor analysis.

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Intercom, Inc.

APRIL 23, 2019

ProfitWell’s research of almost 500 software products show that the customers with a positive perception of their onboarding experience are far less likely to churn within the first 21 days of using a new product. A poor onboarding experience can lead to refunds or cancellations that you can’t afford. Here’s the proof.

Onboarding KPIs 199

Onboarding KPIs User Testing Customer Experience Research Software 199

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Consumer touchpoints help to evaluate the degree of customer satisfaction and timely spot friction points (product bugs, lousy customer experience, poor UX, etc.). Reading reviews on product listing platforms.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Reveal

FEBRUARY 20, 2025

So, instead of building a custom dashboard from scratch, your developers can use these libraries and integrate dashboarding capabilities into their applications quickly and efficiently. To do this, your developers and product teams will have to consider several factors when evaluating potential libraries.

Embedded Analytics 59

Embedded Analytics Data Visualization Dashboard Analytic Tools 59

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mironov Consulting

JUNE 27, 2020

On our side, we have expensive/talented/experienced sales teams that either close their few big deals this quarter or are put on notice. Demos are shown. While we don’t know everything that’s been said during a 3-or-6-or-9 month sales effort, good sales teams will have briefed us on hot topics. Roadmaps are shared.

User Testing 137

User Testing Customer Experience Weak Development Team Enterprise 137

Alchemer Mobile

DECEMBER 5, 2022

Over the past few years, many people in the development community have sounded off about “rating nags” and the “please rate me” dialogs that some apps show, with perhaps the most pointed critique coming from John Gruber , of Daring Fireball. The answer has to come from the app developers and publishers, not the app customers.

Feedback Software 130

Feedback Software Customer Communications User Testing Software Review 130

Userpilot

OCTOBER 11, 2022

Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. Reasons for customer dissatisfaction: Your product feels like it’s not fully developed. Reduce time to value using interactive walkthroughs and demo content. Poor customer service representative interactions.

Customer Feedback 98

Customer Feedback Customer Experience Feedback Software User Testing 98