Split

MAY 18, 2021

If you have never heard of A/A testing before, or have never seen an articulation of the goals of A/A testing, you might ask, “Why should I take the time to run a test where success is defined as finding nothing significant?” So, what exactly is A/A testing, then? A/A Testing Defined. Why Perform A/A Testing?

Product Research 52

Product Research User Testing Testing Customer Experience 52

Centercode

MARCH 4, 2021

Every year, Consumer Reports tests thousands of products — from cars, to laptops, to WIFI-enabled speakers and appliances — and grades them on a scale of 0 to 100. A trusted source of unbiased product testing , their mission is to make it easier for consumers to make well-informed buying decisions.

User Testing 81

User Testing Reporting Tools Data Visualization Product Research 81

UX Studio

APRIL 25, 2019

Let’s jump into branding research! What’s it got for product teams? When does the time come for this type of research? How we conducted brand research on our UX studio brand. How we conducted brand research on our UX studio brand. Takeaways on branding research. What’s it got for product teams?

User Testing 73

User Testing Product Research Research Software Data Visualization 73

Userzoom

DECEMBER 17, 2019

Armed with the proper tools, guidance and methods of communication, you should be able to convince anyone within your organisation about the value of user research and the positive impact it will have on the bottom line – without resorting to cattle-prods, lies or locking yourself in the stationery cupboard and having a very loud cry.

User Testing 122

User Testing Research Software Product Research Customer Feedback 122

Centercode

NOVEMBER 13, 2020

Here’s how streaming services are refining their products and taking a proactive approach to tackling industry challenges with help from their customers — and Centercode. Your customers have hundreds of products to choose from when using your streaming service. Load Testing. Device Compatibility. Industry Challenge.

Feedback Software 98

Feedback Software User Testing Customer Experience Product Research 98

The Product Coalition

SEPTEMBER 29, 2020

Anyone familiar with Product Management will recognize the immortal phrase ‘influence without authority.’ As a Product Manager, you’re a team player who guides product development along its chartered course, but you have to do that without being the literal captain of the ship. What Does ‘Influence’ Mean?

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Product Management Product Manager Data Visualization Weak Development Team 183

ProductPlan

MAY 13, 2020

For product management, this is both a frustrating challenge and an exciting opportunity. Well-researched plans and strategies have a short shelf life, as their underlying assumptions fluctuate and transform. Rethink Product Innovation: Making Experimentation and Learning a Fact of Life.

Product Research 62

Product Research User Testing Weak Development Team Roadmap 62

The Product Coalition

DECEMBER 11, 2023

The journey to product-market fit might seem random, but it actually has a well defined high-level structure. Here is part two of the guide that will help you find your way to product-market fit. This is an important principle in the product-market fit journey. Last week we talked about the first steps in this direction.

User Testing 78

User Testing Product Marketing Marketing Customer Experience 78

Userpilot

JANUARY 8, 2024

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

Mixpanel

NOVEMBER 8, 2021

Let me jump right in: With product analytics, customer retention isn’t just something you measure after the fact; it should be something you can learn to predict (and then improve). How could a product manager possibly dig into the data and pull up something that’s genuinely useful for activation and retention? With product metrics.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

Centercode

FEBRUARY 27, 2020

Tester communication encompasses interactions at every stage of your project, starting at recruitment and continuing to test closure. Because tester communication is such a mission-critical piece of your engagement strategy, the methods, tone, clarity, and frequency of your communications have a big impact on participation during your test.

Workshop 64

Workshop User Testing Product Research Customer Experience 64

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 95

Feedback Software User Friction User Testing Customer Experience 95

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. 10 Great Questions Product Managers Should Ask Customers. It’s a tenet of Product Management 101 that PMs need to get out of the building and talk to real-live customers… even if it’s just over Zoom.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Gainsight

JANUARY 4, 2021

We compiled our best Customer Success resources from last year, from blogs to ebooks to webinars and podcasts. Strategizing Customer Success Spend for 2021: 5 Takeaways From Our Survey On Customer Success Budgeting. 5 Positive Things SaaS CEOs and leaders Should Do To Get Through COVID-19. Customer Success Team Management.

Feedback Software 111

Feedback Software Customer Experience Customer Feedback User Testing 111

UX Studio: Product Management

MAY 23, 2018

This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. The UX researcher held responsibility mainly for finding user needs (mostly usability wise) and aligning the needs with the business goals. Objectives.

User Testing 95

User Testing UX Research Software Product Research 95

Intercom, Inc.

NOVEMBER 3, 2022

By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver. Whether you’re fully remote or not, setting up the right tools and processes will help you manage your team collaboratively and productively without resorting to intrusive surveillance.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

The Product Coalition

DECEMBER 11, 2023

There are times, products, and audiences when optimizing for minimum cost and effort (even with the trade-off on benefit) is the right thing to do. Another example is product-led growth, which combines lower prices with a self-service approach. didn’t give me this option (and didn’t even know how to phrase it), while B.

Customer Experience 78

Customer Experience User Testing Weak Development Team Research Software 78

ProductPlan

JUNE 16, 2022

In the years leading up to the pandemic, there was already a notable increase in demand for product managers. And as organizations pivoted to digital spaces, this hunger for product management expertise grew ravenous. Organizations across sectors invested much in the way of building out product teams. Growth PM Explainer.

Certifications 52

Certifications Product Management Product Manager Product Research 52

UX Studio

APRIL 16, 2019

They do so not only to build beautiful and functional products. Almost 20 years ago, the Danish Design Centre developed the Design Ladder. Higher revenue and a greater emphasis on design methods in the early stages of development correlate positively and give design a more strategic position in the company’s overall business strategy.

User Testing 96

User Testing Data Visualization Research Software Feedback Software 96

UX Studio

MARCH 27, 2018

As more and more UX designers and researchers get hired to make products better, we must think about how to best organize them. When someone speaks about UX, they probably mean a union of three disciplines : UX design, UI design and user research. UI design involves what the product looks like. UX Research.

UX 98

UX User Testing Data Visualization Research Software 98

Centercode

AUGUST 27, 2019

If you’ve attended a QA or testing conference recently, it seems as though manual testing is a dying discipline. Due in part to the speed of development, test automation, and artificial intelligence, a greater proportion of test management is now influenced or even controlled by developers.

Artificial Inteligence 49

Artificial Inteligence Research Software User Testing Technical Review 49

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. If people aren’t looking for your solution, you have to educate them about the problem your product solves. We have a great product, and customers love using it.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

APRIL 18, 2021

Where do big creative ideas come from, and how important is this skill for product leaders? Some takeaways for you from a product interview I had at Google many years ago. Photo by John Tekeridis from Pexels When I decided to move into product management I interviewed, among other companies, for a product management role at Google.

Research Software 132

Research Software User Testing Leadership Weak Development Team 132

Userpilot

FEBRUARY 4, 2022

We’ll also go over how to improve essential SaaS sales metrics like customer acquisition cost, annual recurring revenue, average purchase value, and expansion MRR so you can make the most out of your SaaS product. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Transactional model.

Feedback Software 94

Feedback Software Research Software Reporting Tools Onboarding KPIs 94

Under 10 Consulting

DECEMBER 28, 2019

You’re in your first days as a product manager. Before the demands of others overwhelm you, you need to prepare yourself to be the business and market liaison to the product team. Your role as a product manager or product owner is to make the best business decisions for the product, working from the best available information.

Technical Review 52

Technical Review White Paper Reporting Tools Product Management 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

UX Studio

JANUARY 7, 2019

I also remember my anxiety on first having to conduct a usability test on it and my happiness at finishing on Friday, getting feedback for my “first project” at UX studio. If you get through our recruiting process and we hire you – as a designer or researcher – you won’t get any projects during your first week.

Research Software 76

Research Software Feedback Software Systems Review User Testing 76

Usersnap

NOVEMBER 15, 2019

Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . They focus on the needs of the customer as opposed to how many people are using their products. They research technologies their customers find useful. Research Your Customer .

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

The Product Coalition

AUGUST 29, 2019

Liberating Structures also provide an excellent toolbox to handle Product Backlog refinements or improving the Definition of Done of an engineering organization. According to the Scrum Guide: The Daily Scrum is a 15-minute time-boxed event for the Development Team. At it, the Development Team plans the work for the next 24 hours.

Agile 60

Agile Product Research Onboarding KPIs Consulting 60

ProductPlan

JUNE 7, 2021

When prioritizing items for our product roadmaps, we sort and select them based on their ability to influence key metrics, achieve strategic goals, delight customers, and generate revenue. But the decisions we make as product leaders extend far beyond which themes and enhancements cut the next release.

User Testing 52

User Testing Customer Experience Product Research Positioning 52

ProductPlan

JUNE 18, 2021

The IMPACT approach to product management’s primary goal is creating the maximum value for the broadest target audience while remaining aligned with the company’s mission, vision, and goals. It helps product teams level set every action, process, and decision to ensure they’re staying true to that objective.

Roadmap 59

Roadmap User Testing Customer Feedback Vision 59

UX Studio

APRIL 24, 2018

In every product’s life comes a time when the question occurs: how can we make the product more loveable? Suppose you have a product. Luckily, many product owners have been through this before you. A UX company can bring extra value to the Product Team: They bring constructive criticism. A UX team ?

UX 65

UX User Testing Customer Feedback Customer Experience 65

UX Studio: Product Management

NOVEMBER 1, 2019

We at our UX company start with quick paper sketches, then build wireframes and clickable prototypes, test and iterate them, and finally get to the pixel-perfect, detailed design plans. Most news pages get a passing grade in the three-question test. This is why it’s important to develop this hierarchy consciously.

User Testing 76

User Testing Feedback Software Research Software UX 76

Usersnap

SEPTEMBER 2, 2019

According to a 2016 State of Small Business survey , 43% of participants considered improving existing customer experience and retention as the strategy to adopt if you want to improve revenue growth. A positive CX improves customer retention, customer satisfaction, builds brand advocates, and increases cross-selling and up-selling.

Customer Experience 68

Customer Experience Feedback Software User Testing User Friction 68

UX Studio: Product Management

AUGUST 17, 2018

Here we’ll give you some guidelines and best practices, whether you’re just beginning to include usability testing in your processes or are setting out to up your usability testing game. Usability tests check if people can use a product. What is usability testing? What is the purpose of usability testing?

User Testing 141

User Testing Product Research Research Software Feedback Software 141

UX Studio

OCTOBER 18, 2018

For example, designers naturally want to create nice, usable products. Usually, they draw a detailed wireframe, test it a couple of times and at the end give it a fancy UI. We were designing a product that helps people with motion sicknesses improve their capabilities. Building the brand of the particular product.

UX 101

UX User Testing Systems Review Workshop 101

The Product Coalition

NOVEMBER 30, 2020

If you are looking to fill a position for a Product Owner in your organization, you may find the following 71 interview questions useful to identify the right candidate. So far, this Product Owner interview guide has been downloaded more than 6,000 times. The Product Owner is also the most vulnerable Scrum role.

Product Research 89

Product Research User Testing Research Software Feedback Software 89