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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services. Read the article to know what it is?

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Managing high availability at Intercom

Intercom, Inc.

Intercom is a product-led company, focused on maximizing product innovation and development velocity. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work. The foundation of our operational health is availability.

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Configuration and Change Tracking Must be a Key Part of Your Observability Strategy

eG Innovations

Change tracking and controlled change ensure that there is a record of the state of a system and if issues arise the cause can be linked to effects. “APM tools and agents are already deployed across the most critical applications inside large enterprises. Focus on Integrating Security and Observability. This was easy.

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The Product Agent: Managing Ideas on a Product Team

The Product Coalition

I became director of communications, leading the development of intranets and web applications. From Startup to Enterprise A job at a startup means a lot of responsibility. Designers vs Developers The work culture in this large organization was unlike anything I’d ever experienced. With over 300 people in total?—?50–60

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2022 on Inside Intercom

Intercom, Inc.

We’re planning some exciting new developments around here, and we look forward to providing more valuable, engaging material to help you support your customers in 2023. It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. Intercom for Enterprise.

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Using Jira Service Management to improve HR

Atlassian

Paul Biagio, a senior IT manager at Atlassian, is at the center of our recent planning and development initiatives using Jira Service Management to improve HR services. Atlassian named a Leader in Enterprise Service Management. This allows us to better track and support all the different employee and People Team tasks from one place.

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A Tale of Two Data Teams

Amplitude

As a product manager, I end up talking to a lot of our customers and learning about how they go about the process of product development. Company A , who is a large enterprise with a complex set of products, wants as many people as possible to get product data into Amplitude. Company A: Free-for-all Analytics.