Sachin Rekhi

SEPTEMBER 16, 2018

Video: Developing a Continuous Feedback Loop. Slides: Developing a Continuous Feedback Loop. Essay: Designing Your Product's Continuous Feedback Loop. When embarking on a new project, teams too often treat customer feedback as a one-time effort.

Product Research 87

Product Research Feedback Loop Feedback Software User Testing 87

Productside

APRIL 16, 2025

Product managers push for roadmaps. Clear feedback loops. Why Product and Engineering Collaboration Still Fails Too often, the relationship between product and engineering feels more like a standoff than a partnership. Engineers push back with technical constraints. Guy doesnt sugarcoat this dynamic. But thats not true.

Engineering 177

Engineering Product Research Feedback Software Feedback Loop 177

The Product Guy

JUNE 20, 2019

Some requests might undermine your strategic objectives for the product or derail what is currently being developed, so it is up to you to take all those requests and validate them with a wider audience. Defining a discovery process will help immensely with the validation and feedback loop! Get the Details Right.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Alchemer Mobile

NOVEMBER 8, 2022

includes powerful new out-of-the-box features to make it easier for brands to collect customer feedback within their mobile experiences and take action on the voice of the customer. Closing the customer feedback loop. provides a scalable way for brands to close their feedback loop. What’s new in Apptentive SDK 6.0.

Product Research 244

Product Research User Testing Feedback Software Feedback Loop 244

Alchemer Mobile

MAY 10, 2022

The bandwidth of your development team, not so much. If you have the right feedback , you can focus on product improvements that will make your customers feel heard and improve their experience with your app. Step #1: Capture mobile customer feedback. Focus on in-app feedback. OPTIMIZE THE MOBILE CUSTOMER JOURNEY.

User Testing 260

User Testing Customer Feedback Customer Experience Feedback Software 260

Alchemer Mobile

JUNE 16, 2022

A tool that analyzes customer feedback data – both qualitative and quantitative – takes the guesswork out of the equation. It allows you to accurately hear the voice of the customer so that you can react to feedback at scale. Use real-time data and feedback to prioritize your product roadmaps.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

Alchemer Mobile

NOVEMBER 21, 2022

Through proactive engagement and creating customer feedback loops, our customers had an average response rate of 13 percent for their in-app surveys. to find the right time to ask for feedback. . Feedback Should Drive Your Product Roadmap. BUILD A TWO-WAY FEEDBACK LOOP. ACT ON FEEDBACK.

Customer Feedback 244

Customer Feedback User Testing Feedback Software Product Research 244

Userpilot

MAY 17, 2022

Closing the customer feedback loop is an important practice for SaaS companies as it’s often the thin line between churn and customer retention. Do you collect feedback and user sentiment regularly and act on insights? Customer feedback is the opinion that customers have after using your product or service.

Product Research 98

Product Research Feedback Loop Feedback Software User Testing 98

Roadmunk

AUGUST 24, 2017

Tight and continuous feedback loops with real customers is common in great products. Yeah, we all know feedback will forever be critical to product orgs, but how feedback is ‘looped’ to product teams is just as integral. So how do you transfer feedback to your product team in a “tight and continuous” manner?

Product Research 87

Product Research Feedback Loop User Testing Customer Feedback 87

The Product Coalition

NOVEMBER 14, 2023

.” — Jeff Bezos Ever question the value of a product development lifecycle? roadmaps?” Executing a product roadmap requires more. Changes that you must reflect in the roadmap. Why is product lifecycle management important to product roadmaps? You are not alone. Queue the time travel music…. Let’s dive a bit deeper.

Feedback Software 147

Feedback Software Roadmap Product Research User Testing 147

The Product Coalition

AUGUST 3, 2023

A compelling product vision is a guiding light, providing direction and purpose to the development process. Meanwhile, a robust product strategy lays the roadmap to achieve that vision. Developing a Sound Product Strategy Creating a product strategy involves thoughtful planning and execution to bring the product vision to life.

Vision 148

Vision Product Research User Testing Roadmap 148

Johanna Rothman

JUNE 6, 2022

Several of my clients have various roadmap problems. They want a single product roadmap to serve all these purposes: Focus the team's work for this specific product for the short term. Yet, many of my clients want this ideal integrated roadmap. First, let's discuss integrated roadmaps and why we want them.

Roadmap 135

Roadmap Data Visualization Customer Experience Product Research 135

Sachin Rekhi

OCTOBER 29, 2018

Probably the most frequent question I get from product managers is around how to successfully prioritize a product roadmap. I think when folks come to me with this question they are often looking for a formula they can apply or at least an algorithm they can go through to prioritize their roadmap. Customer obsession. Vision obsession.

Roadmap 144

Roadmap Feedback Software Customer Experience User Testing 144

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. If you’re ready to submit your app to the app stores next week, condense the most important elements of pre-launch into a one-week period and move the other items to your post-launch roadmap. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Johanna Rothman

MAY 8, 2019

Could a team reduce the feedback loop durations? In Phase Gate or Other Serial Approaches… When projects use a phase gate approach or an otherwise serial approach to the project, the requirements people spent a bunch of time writing down “all” the requirements, the feedback loops were very long.

Product Research 14

Product Research Feedback Loop User Testing Customer Feedback 14

Melissa Perri

JULY 23, 2024

I review strategies and roadmaps. Then we put together a roadmap for change, and I check in with them along the way as they transform. Low Morale and Engagement : Team members may feel undervalued or disengaged if the organizational design does not support their needs or provide clear paths for professional development.

Weak Development Team 250

Weak Development Team Product Research Research Software Feedback Software 250

Mind the Product

NOVEMBER 22, 2017

When No-one Agrees With Your Roadmap. What do you need as a product person looking to get a roadmap updated or in place? You don’t need consensus to get your roadmap in place. Let’s clarify (and repeat) that: You do not need consensus to get your roadmap in place, nor do you need it to edit your roadmap.

Roadmap 142

Roadmap Product Research Feedback Loop Travel 142

UX Planet

MARCH 15, 2025

Its feedback loop is a mechanism whereby strong engagement with a video rapidly leads to more similar content beingshown. Strategic Product Roadmap: Where Pinterest Should GoNext While Pinterest has built a strong personalization foundation, there are several opportunities to enhance its capabilities further.

Product Research 96

Product Research Data Visualization Feedback Software Analytic Tools 96

Johanna Rothman

JANUARY 16, 2019

If your team has to change what they do one month or six weeks into a quarter's estimation or commitment, the product feedback loop is too long. Instead, consider using flow-based roadmapping. Product Feedback Loops are Different than Project Feedback Loops. Each product is different.

Product Research 68

Product Research Feedback Loop User Testing Customer Feedback 68

Split

JUNE 14, 2024

It’s never been more important to prioritize customer feedback when iterating on new features. Customer feedback can fine tune your product roadmap. Receiving this feedback and acting upon it quickly can be the difference between an exiting new product or feature, or a project that is stuck in the mud.

Product Research 52

Product Research Feedback Loop User Testing Customer Feedback 52

The Product Coalition

AUGUST 28, 2023

The Software Development Life Cycle provides a practical framework you can apply to your product and improve your processes. With the support of the SDLC, You can track and control your calendar, and increase productivity and speed of development. You can create a Customer Journey Roadmap, Flowcharts, etc.

Feedback Software 148

Feedback Software Reporting Tools Software Development Software Developers 148

Alchemer Mobile

NOVEMBER 6, 2024

Product Teams Use Customer Feedback to Drive Your Product Roadmap: Customer experience (CX) teams aren’t the only ones feeling the pressure to do more with less; product teams also face the challenge of delivering high-quality products and experiences with limited development resources.

User Testing 100

User Testing Customer Feedback Customer Experience Product Research 100

The Product Coalition

SEPTEMBER 7, 2023

This context is also important to share as part of the roadmap. Yet piecing together discrete increments is exactly what we ask teams to do with roadmaps. So, without exception, your job as a product manager is to enable your team to see the whole journey and put themselves in the user’s shoes through the roadmap.

User Testing 143

User Testing Development Product Research Feedback Software 143

Alchemer Mobile

OCTOBER 7, 2021

The other challenge of receiving feedback exclusively through apps store reviews is the inability to follow up with customers or close the feedback loop. Given this, app store reviews fail to reflect the desires and feelings of the majority of customers.

Product Research 246

Product Research Feedback Software Feedback Loop User Testing 246

Alchemer Mobile

JULY 13, 2021

Retention analysis to validate your product roadmap, gauge how long it takes customers to find value, and set benchmarks for long-term retention goals. Gather and act on customer feedback. Customer feedback is the foundation for all product-led growth strategies.

Customer Experience 230

Customer Experience User Testing Onboarding KPIs Product Research 230

Alchemer Mobile

AUGUST 26, 2021

This eliminates the amount of steps customers have to take to give you feedback, which further increases the number of people willing to give you that feedback. In-app feedback is also immediate, so you get insight into what’s happening in real-time. Why you should be collecting in-app feedback.

Feedback Software 246

Feedback Software User Testing Customer Feedback Product Research 246

UserVoice

APRIL 4, 2017

To keep it simple, we’ve organized our list along a set of broad objectives that product managers must inevitably negotiate: Analysis, User Research, Roadmapping, Project Management, Design & Development, Behavioral Analytics, and Strategy. Product Roadmap Visualization Tools for Product Managers. Want to learn more?

Research Software 286

Research Software Analytic Tools Feedback Software Data Visualization 286

Alchemer Mobile

MARCH 29, 2022

In 2022, Healthcare brands should continue leveraging their mobile apps to target Fan and Risk segments for feedback, while acting on what they learn and closing the feedback loop when changes are made. Best Practices for Healthcare App Development and Telemedicine Apps. Additional reading and resources.

Healthcare 262

Healthcare User Testing Feedback Software Customer Feedback 262

Alchemer Mobile

AUGUST 19, 2024

As the driving force behind product development, PMs are tasked with an ongoing challenge: to decode and respond to the evolving needs and preferences of their customer base. Prioritize Roadmap Items Based on Internal Opinions: Do your best to ensure that prioritization is driven by customer needs rather than internal politics or preferences.

Product Research 172

Product Research User Testing Customer Feedback User Friction 172

Userpilot

APRIL 16, 2025

Heres how data fragmentation hurts your product strategy and development: Fragmented data can cause flawed strategic decisions Every product decision starts with a question: Whats driving retention ? Your roadmap, now skewed by partial data, doubles down on solving the wrong problem. Which features need attention?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

AUGUST 27, 2020

For many mobile product managers, their biggest goal is to create a realistic product roadmap and hit key milestones on time. Success is understanding how the product fares in the market, and being able to adjust properly, pivot, and quickly make decisions based off of customer feedback.

User Testing 246

User Testing Product Research Feedback Software Research Software 246

Alchemer Mobile

NOVEMBER 29, 2018

Through proactive engagement and creating customer feedback loops, Apptentive has helped our customers boost engagement to 23%, reaching 20 times more customers than the conventional rate. Feedback Should Drive Your Product Roadmap. Not only do customers expect it, it’s also a strategic investment.

Feedback Software 173

Feedback Software User Testing Customer Feedback Reporting Tools 173

Userpilot

DECEMBER 12, 2023

Want to learn how to create a robust UX roadmap for your UX team ? We also discuss the benefits of UX roadmaps, present different types, and share top tips for building them. TL;DR UX roadmap is a strategic plan outlining UX initiatives and guiding the UX design process. What is a UX roadmap? UX roadmap.

Customer Experience 105

Customer Experience Roadmap UX Product Research 105

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? What roadmap metrics should you be tracking? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. The difference between a data product roadmap and the traditional approach is the former relies heavily on data. How do you build one?

Data Visualization 105

Data Visualization Feedback Software User Testing Product Research 105

Modus Create

MAY 8, 2025

AI is rewiring product development Is your operating model ready? Traditional product development models werent designed for this new reality. The rise of intelligent product development powered by AI and now agentic workflowscalls for a new kind of operating model: one that is agile, continuous, insight-driven, and AI-augmented.

Product Research 40

Product Research Data Visualization Feedback Software Analytic Tools 40

The Product Coalition

APRIL 24, 2023

Feedback management means: Collecting feedback Centralizing it from the channels you receive it Analyzing it to draw insights Prioritizing feedback to act on Closing the feedback loop The purpose of feedback repositories is to help PMs with that second piece: centralizing customer feedback.

Feedback Software 144

Feedback Software Analytic Tools User Testing Customer Feedback 144

Userpilot

MARCH 24, 2021

How do you create a roadmap? Strategy is made up of three elements: your vision, objectives and roadmap. Focus on creating an outcome-based roadmap, not a list of features. In product, strategy is made up of three components: Your product vision Your objectives Your roadmap. How do you create a roadmap?

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119