Userpilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. For example, Slack needs instant messaging to be called a collaboration app. Review feature usage data.

Data Visualization 86

Data Visualization Analytic Tools Feedback Software Weak Development Team 86

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure.

Analytic Tools 82

Analytic Tools Feedback Software Research Software Product Research 82

UX Planet

DECEMBER 15, 2023

That is why storytelling is a powerful tool that designers must leverage to transform routine digital interactions into extraordinary, unforgettable experiences. Take Duolingo, the renowned language education app, as an example. Here we will highlight the characteristics of efficient storytelling in UX design.

UX 91

UX Research Software Customer Experience Product Research 91

Modus Create

MAY 28, 2024

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Business of Software Conference

OCTOBER 11, 2023

For example: a statement such as “Our company makes a cheap product with few features and great support” Pair with opposites and identify choices that companies make Act like a lawyer: make a great case for the opposition Extract choices: refine these choices into intelligent decisions that could have been made Identify attributes — there are no strengths (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

PMLesson's Ace the PM Interview

JULY 22, 2020

To do so, they interact with software engineers and data scientists on a daily basis. This means communicating the user's pain points and clarifying requirements to software engineers. That's what software engineers do. Oftentimes these technical products, such as platforms, have intended users who are very technical people.

Reporting Tools 90

Reporting Tools Research Software Analytic Tools Data Visualization 90

Intercom, Inc.

JULY 19, 2021

And for your support team, using the right conversational support tool and framework allows them to maximize their resources, so they can focus on solving complex queries and building long-term customer relationships. Teams that benefit: Product, research and development, product education, customer success, sales, marketing.

Weak Development Team 129

Weak Development Team Reporting Tools Research Software Feedback Software 129

ProductPlan

DECEMBER 21, 2020

The salesperson is also doing a lot of education as they tout various features and functionality, reference other satisfied customers, and highlight the ease of use or simplicity of implementation and integration. Whether it’s a new car, ERP software, or a timeshare, they’re doing most of the talking. The buyer has changed.

User Testing 104

User Testing Research Software Customer Experience Product Research 104

Userpilot

MARCH 8, 2022

Copy, positioning, and education is an important part of your MLP. A good way of focusing on desired outcomes is to use Teresa Torres’ Opportunity Solution Tree, from the continuous discovery framework. The Jobs to be Done framework is a great way of going through these points. Don’t sacrifice your delighters.

Product Research 139

Product Research User Testing Customer Experience Feedback Software 139

Amplitude

DECEMBER 18, 2020

Adience’s research highlights the power of product analytics. It is a framework for putting your customers at the core of your business by looking at behavioral data, identifying high-value opportunities, and creating impactful experiences. What Is Product Analytics? Experimentation : Testing new product ideas with potential customers.

Data Visualization 116

Data Visualization Analytic Tools User Testing Product Research 116

Userpilot

AUGUST 28, 2019

If I asked you to think of the most important aspects of creating a successful SaaS product, you’ll probably think of solving a need, user onboarding techniques, and the all-important product-market fit. Why every SaaS company NEEDS a user adoption strategy. How user research will help you identify user adoption points.

Research Software 89

Research Software User Testing Analytic Tools Customer Experience 89

UX Studio

FEBRUARY 15, 2024

The Challenges faced, specifically about the detailed insights and learnings from the 50 user interviews conducted, discussing how this data helped shape the core design and functionalities across the app in a user-centric manner. Should we do research? What type of research should we do? I also support our sales team.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

The Product Coalition

FEBRUARY 3, 2022

otherwise, there’s no point entering a “market” where users are delighted with existing solutions. The product-market fit measures how well your product (top 3 layers) satisfy the market (bottom two layers) with relation to other solutions available on the market. Good personas are based on research, not wishes.

User Testing 139

User Testing Product Research Product Marketing Customer Experience 139

Mixpanel

JULY 27, 2020

Though the term often brings to mind SaaS heavyweights like Slack, Atlassian and Shopify, the principles at its core are quite simple: Product-led growth is a go-to-market strategy that relies on using your product as the main vehicle to acquire, activate, and retain customers. Let’s dive in! Understanding the value of your product.

Research Software 85

Research Software User Testing Onboarding KPIs Product Research 85

PMLesson's Ace the PM Interview

MARCH 20, 2021

Data Analyst Emma Yee: Analyst to PM How to Become a Data Scientist Photo by Charles Deluvio / Unsplash Get an Education First and foremost, it can't be understated how important education is to become a data scientist. There's no way around it: data science requires a significant amount of education.

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Podcast listeners are not your typical American: they’re affluent, highly educated, and skew male.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Mind the Product

MAY 5, 2020

In the course of researching this guide, we found that some think digital accessibility means simply making multiple digital channels available to customers while others described usability instead of accessibility. At a glance, many accessibility features can be seen on websites or apps. ” Sadly, Jonathan’s not wrong.

Reporting Tools 113

Reporting Tools Research Software Product Management Product Manager 113

ProductPlan

DECEMBER 21, 2020

The salesperson is also doing a lot of education as they tout various features and functionality, reference other satisfied customers, and highlight the ease of use or simplicity of implementation and integration. Whether it’s a new car, ERP software, or a timeshare, they’re doing most of the talking. The buyer has changed.

User Testing 40

User Testing Research Software Customer Experience Product Research 40

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. Click here to learn more about Synapse. Rocketship.fm.

User Testing 63

User Testing Research Software Product Research Product Management 63

Intercom, Inc.

FEBRUARY 22, 2018

It’s less a question of getting people from A to B in your app and more from A to B in their lives. The two major tools I’ve seen to do that are notifications within a mobile app and lifecycle email. We researched how often people did that. There’s basically no education at all. That did not work.

Onboarding KPIs 194

Onboarding KPIs User Testing Customer Experience Research Software 194

Mind the Product

JANUARY 17, 2018

A good BPM is able effectively to communicate, educate, and translate behavioral science insights for the engineering and design team. You are not helping people if someone has to log in every day to check their business accounting system or their personal finances. A Good Behavioral Product Manager Reviews Existing Research.

Data Visualization 112

Data Visualization Product Management Product Manager User Testing 112

The Product Coalition

MARCH 26, 2019

You work on customer discovery with the potential target segment you believe might be facing this problem to validate your hypothesis, propose your solution to the problem and try to figure out if there is a problem-solution fit. The users need the easiest solution, regardless how you solve it. Why this complexity?

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

The Product Coalition

FEBRUARY 26, 2022

To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space. One particular example, UpBank, I’d argue one of the most underrated and successful software companies in Australia, only has Product Designers with one single product leadership role.

User Testing 170

User Testing Weak Development Team Customer Experience Customer Feedback 170

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. UX design is a field that requires combining different skills - from user research and data analysis through UI and graphic design to testing and business competencies.

User Testing 73

User Testing UX Data Visualization Research Software 73

BrainMates

SEPTEMBER 18, 2019

At our latest Product Talks in Sydney, Kent Weathers , a Product leader with 15+ years’ experience bringing technology products to market, shared his strong opinions on why new product launches will continue to fail. He shared a framework that any Product Manager can use to significantly increase their chances of a successful launch.

Product launches 49

Product launches User Testing Weak Development Team Product Research 49

Intercom, Inc.

OCTOBER 24, 2019

People were just connecting with each other in such a benevolent way through this platform. He saw in it what he felt like growth had been 10 years ago, which was this thing that many startups were trying to do with very little structure or framework. It’s the software that people can do tons of different things with.

Research Software 116

Research Software Customer Experience User Testing Feedback Software 116

BrainStation Product Management

AUGUST 7, 2019

Lifelong education is a reality for Product Managers – in fact, BrainStation’s 2019 Digital Skills Survey found that more than 66 percent of product professionals participate in workshops, online courses, and in-person courses to stay on top of a profession that keeps changing. Click here to learn more about Synapse. Rocketship.fm.

User Testing 40

User Testing Product Research Research Software Product Management 40

Andrew Chen

MAY 28, 2019

After this analysis, I’m looking for really differentiated verticals of audio. As new tech platforms hit scale, we on the consumer team have been closely watching the future of media and the technology driving it — in all forms. Podcast listeners are not your typical American: they’re affluent, highly educated, and skew male.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

PMLesson's Ace the PM Interview

OCTOBER 15, 2019

Azi is currently PM at LinkedIn, working on Onboarding and Retention for its online education platform LinkedIn Learning. Do some research and find something that aligns with your preferences and skills. You will pick up common frameworks on the job since everyone else is already consuming those resources.

Product Management 67

Product Management Product Manager User Testing Differentiation 67

The Product Coalition

FEBRUARY 12, 2019

Like any other product tool, this issue needs careful consideration. So is research, marketing or sales; but, without a product, there is really no outcome of the whole process. Software products are no different. Famously, in 2001, around twenty tech personalities published the Manifesto for Agile Software Development.

Agile 61

Agile User Testing Development Analytic Tools 61

Business of Software Conference

AUGUST 30, 2019

After this talk, you’ll understand how the ‘jobs-to-be-done’ theory helps SaaS companies create effective positioning — and a proven, step-by-step process for uncovering your best customers’ ‘job-to-be-done’ Video, Slides, and Transcript below. Do you want them to think of you as an email tool?

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. UX design is a field that requires combining different skills - from user research and data analysis through UI and graphic design to testing and business competencies.

User Testing 40

User Testing UX Data Visualization Research Software 40

Roadmunk

APRIL 12, 2018

And one of the topics Mike and Michael did a deep-dive into were the tools product people apply to understand their users better—specifically u ser personas and jobs to be done. We have 15,000 product people from all over, mostly on the software side. The episode can be listened to above, and we’ve also included a transcript below.

User Testing 58

User Testing Customer Feedback Customer Experience Analytic Tools 58

Intercom, Inc.

MARCH 19, 2020

Like I said, fairly enterprise-oriented software companies like Notion have super fans. Much of what our original sketch of what key points we needed to make in this book were originally formed by a framework that we developed to educate our clients on what the heck we mean when we talk about how to build a community.

Customer Experience 37

Customer Experience User Testing Customer Feedback Research Software 37