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A summary of “Building Products for the Enterprise”

The Product Coalition

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

TL;DR SurveyMonkey is a feedback software that can build multiple types of surveys including employee engagement, Net Promoter Score , customer satisfaction surveys , product testing, and event feedback. Pros & Cons Pros: You don’t need to code to get the most out of it. Enterprise: Custom pricing and usage limits.

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White Label Software and Analytics: Enhancing Your Brand

Reveal

When it comes to embedded analytics a lot of business owners and managers use white labeling software that helps them build trustful and loyal relationships with their valuable customers. You might have heard of white labeling or white label software – but what does that really mean? Table of contents: What is white labeling software?

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Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups

The Product Coalition

Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators. This industry is especially resistant to change for a multitude of reasons (beyond this article).

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How to Develop, Articulate, and Sell Product Strategy

The Product Guy

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. Management often believes that poor strategy can be made up by iterating/or pivoting execution, where operational expenditures are relatively low as compared to capital-intensive enterprises.

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10 Customer Experience Best Practices to Improve Customer Satisfaction in SaaS

Userpilot

Excellent customer experience can differentiate you from competitors and enhance customer satisfaction , loyalty, retention, and advocacy. Continuously educate customers on the industry and product through resources like webinars to help them maximize value. It focuses on a specific use case: enterprise and complex product onboarding.

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From conversion to retention: industry experts on improving your onboarding

Intercom, Inc.

What I find to be one of the biggest hallmarks, if not the hallmark of quality onboarding, is to blur the lines between the core use of your product and the introduction of your product to the point where people can’t really differentiate between the two. It feels like one cohesive experience. I’m busy.