Mixpanel

APRIL 27, 2020

Leading a product team in a startup—where it’s basically you, or maybe you and one other person—is far different from leading a large product management team for a well-established company. Startup: Set ruthless priorities. When you’re a startup and you’re looking for product-market fit, you need to be ruthless.

User Testing 59

User Testing Customer Feedback Differentiation Startups 59

Intercom, Inc.

NOVEMBER 4, 2021

You wouldn’t expect to find a Brand Studio at every tech startup, but then again, we’ve always enjoyed doing things a little bit differently. Going upmarket usually involves a rebranding effort to appear more enterprise-ready. As I said, they’ve been quite busy. If you enjoy our discussion, check out more episodes of our podcast.

Branding 222

Branding Technical Review Customer Experience Systems Review 222

The Product Guy

OCTOBER 9, 2018

First, I did not know how to frame, develop and present product strategy in a systematic way, and second, as a startup, my company has not historically had a good track record of strategy being developed outside of senior management (read: founder). I became a product manager because I wanted to take a more strategic role at my company.

Weak Development Team 130

Weak Development Team Product Strategy Strategy Development 130

Usersnap

SEPTEMBER 29, 2022

Create your vision and positioning 4. Each has a different approach to SaaS growth and will significantly impact your company’s product vision and revenue strategy. Differentiated SaaS Growth. The differentiated growth approach is creating a product with unique features which can make it stand out from the crowd.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Userpilot

JULY 17, 2023

Enterprise companies with multiple or complex products tend to have larger product teams made up of specialists, while startups often have to cope with smaller structures where members perform numerous roles. In enterprise organizations, on the other hand, the roles may be more specialized. Product Team Roles.

Analytic Tools 85

Analytic Tools Feedback Software Research Software Product Research 85

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. Different products require different visions. You really have to think of Workplace as a SaaS startup within Facebook.

Feedback Software 151

Feedback Software Data Visualization Customer Experience Certifications 151

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 115

Enterprise User Testing Feedback Software Technical Advisors 115

The Product Guy

SEPTEMBER 27, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. These leave an exceptional first impression and differentiate our clients from competitors. Their impressive portfolio includes startups and well-known brands from various industries.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Intercom, Inc.

JULY 29, 2021

If there’s anything we’ve learned when it comes to working in hypergrowth startups is that you’re not really supposed to have it all figured out on the first try. We paused all of our enterprise field sales, but in our HQ, we decided to put the foot down and really go for it. We have SMB mid-market enterprise.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

The Product Guy

JANUARY 5, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Business of Software Conference

NOVEMBER 30, 2020

Startups often struggle to communicate the value of their products, particularly in sales meetings. From pitches that drown customers in a word-soup of features, to high-concept vision pitches that leave customers confused and sceptical – many companies struggle to connect authentically with customers in a way that generates deals.

Research Software 64

Research Software User Testing Positioning Product Research 64

The Product Guy

FEBRUARY 18, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

BrainMates

DECEMBER 12, 2019

They included the Australian Red Cross , World Vision Australia , Northcott , RSL NSW as well as the founders of new social impact startups – Humanitix and Communiteer. In my portfolio lifestyle, I work with both big organisations that want to develop more innovative products and startups that are innovating from the ground up.

Product Management 52

Product Management Product Manager Reporting Tools Weak Development Team 52

Department of Product

MAY 22, 2020

Features, you could argue then, are what drives revenue for SaaS products as enterprise customers shift packages to get access to more of the features they need, reducing the feature deficit they experience on a lower end package. But, as Citymapper found out as time went by, feature-based differentiation doesn’t last forever.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

The Product Guy

FEBRUARY 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. He is currently the product head for a healthcare startup aiming to introduce innovative solutions to help parents with young children.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Coalition

AUGUST 7, 2023

How to Choose the Optimal North Star for a Roof Shingles Assessment Vision API Company How the Right North Star Metric Can Illuminate Your Business Path Introduction In recent years, many new API SaaS companies are emerging that provide AI-powered capabilities for processing text, audio, images and video.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Vision 105

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. View the live stream…. About The Product Mentor. Better Products. Better Product People.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Intercom, Inc.

NOVEMBER 21, 2019

Then, armed with these insights, you can create an empathetic, data-driven customer journey that helps your customers achieve their vision of success. This is season two of Scale , Intercom’s podcast series on moving from startup to scale-up. Listen to the full episode above or check out Tara’s key takeaways below.

Customer Experience 34

Customer Experience User Testing Customer Feedback User Friction 34

ProductBoard

DECEMBER 4, 2017

And while we’re struggling to win buy-in for our roadmaps, other teams are rallying their entire organizations around a common vision for where their products are headed. Competitive differentiation: Are you in an especially competitive industry? Growth: How can you ensure growth that will sustain your business?

Feedback Software 45

Feedback Software Research Software Reporting Tools User Testing 45

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In the last four years, Wayne and his team have experienced first-hand what it’s like to transition from a small startup to an enterprise organization.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

The Product Coalition

AUGUST 24, 2021

Startup funding was relatively easy to raise. Enterprises such as Qualcomm and Cisco lost some portion of their market share, while Amazon and eBay had declines in their company valuations. Aftermath The decade after the dot-com crash was known as a period of limited cash investment and skepticism towards technology startups.

User Testing 148

User Testing Development Customer Experience Product Research 148

The Product Coalition

OCTOBER 8, 2018

So the product management is the only one function that is offering business startups the significant advantages such as in setting up business objectives, targeting markets to deliver measurable products and services, and prioritizing the goals of startups. Still confused about the concept of product management?

Startups 60

Startups User Testing Customer Feedback Product Management 60

Intercom, Inc.

FEBRUARY 6, 2020

Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. This is Season Two of Scale , Intercom’s podcast series on moving from startup to scale-up. Turning a sales objection into a unique differentiator.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Intercom, Inc.

JUNE 6, 2019

Startups building an integration strategy should start by understanding where to add value and what tools people are using to get that value today. Liam: Very early on, we were definitely working with bigger companies with sizable data just because the problem’s more interesting, and that’s where we saw the opportunity and our vision.

Analytic Tools 190

Analytic Tools Data Visualization Customer Experience Inbound 190

Sachin Rekhi

FEBRUARY 16, 2020

I instead define a product manager as driving the vision, strategy, design, and execution of their product. Vision: Vision Narrative. Most product managers realize that defining a compelling vision for their product is a core responsibility of their role. Vision: Product Walkthrough.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

The Product Coalition

MARCH 26, 2019

Understanding how B2B product management is a different ball game altogether Product folks who have worked on the early stage enterprise products may relate with the title. Building an enterprise product is a whole lot different from building a consumer product. And enterprise is not an individual.

Enterprise 60

Enterprise User Testing Analytic Tools Research Software 60

Mixpanel

NOVEMBER 15, 2021

We’ve arrived at this moment due to the collective vision, effort, and trust of each and every employee, customer, and partner we’ve been lucky enough to have on our team. Perhaps the most validating measure is our customer retention moving up steadily over the past five years and reaching a remarkable 1.5x

Analytic Tools 144

Analytic Tools Data Visualization Customer Experience Product Research 144

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. The vision? Chasing free customer acquisition. What’s that big dream?

Download 215

Download Feedback Software Data Visualization Customer Experience 215

ProductPlan

SEPTEMBER 8, 2021

By unpacking Amazon’s product strategy, we endeavored to see whether or not the company stayed true to its core vision and mission when put to the ultimate test. For Amazon, speed is a critical competitive differentiator. Amazon’s Product Strategy: A Customer-Centric Company Built on Day 1 Startup Culture. passion for invention.

Product Strategy 67

Product Strategy User Testing Strategy Technical Review 67

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years. At the same time, I was doing a bunch of startup advisor work. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software Reporting Tools User Testing 209

Department of Product

AUGUST 22, 2022

How to Conduct a Product Health Check Why gathering health indicators helps you make better product decisions I was chatting to a friend the other day who had just taken on a senior product director level role at a venture backed startup. Other strategic health considerations include differentiation and sustainable unfair advantages.

User Testing 52

User Testing Feedback Software Customer Experience Product Research 52

Indicative

OCTOBER 8, 2020

While early innovation around big data took place within large enterprises and e-commerce companies, capabilities are now available to startups, small businesses, and mid-market companies across a range of industries to better understand customers, improve product performance, optimize marketing, and more. The Mobile Narrative.

Data Visualization 145

Data Visualization Analytic Tools Research Software User Testing 145