UX Planet

JANUARY 22, 2025

Differentiation: In a crowded market, your brands unique personality and approach set youapart. Stripe, for instance, has turned complex payment systems into an elegant and approachable experience, making developers and businesses fall in love with itsbrand. Trust: Consistency and usability across digital platforms build confidence.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Tyner Blain

MARCH 2, 2025

Here’s an example – A company is growing by acquisition, and is now faced with the integration / consolidation of two different products. Another approach is to invest in both Alpha and Zeta products, in a way which differentiates them from each other, making each appealing to a distinct group.

Customer Experience 64

Customer Experience Weak Development Team User Testing Definition 64

BrainMates

JULY 2, 2025

Collaboration often breaks down due to misalignment, unclear roles, and disconnected tools. When teams use different systems, cohesion is lost These challenges are not due to lack of effort – they stem from a lack of shared structure and systems. The board includes: Assigns clear owners and due dates across teams.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

UX Planet

MARCH 9, 2025

For example, product redesign will help us improve engagement rate by 30%. What parts of the system design will be addressed? This is especially valuable for large systems that contain many different parts. This is especially valuable for large systems that contain many different parts. Why is it not working ?

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. What are the top AI security and compliance concerns?

Reporting Tools 40

Reporting Tools Artificial Inteligence Research Software Data Visualization 40

UX Planet

JULY 17, 2025

Review behavioral insights: * Heatmaps * Bounce points * Confusion clicks or rage taps * Success/failure paths 6. For example, generating folders like simulator/ and models/ with formal class structures was great for clarity, but made simple changes feel unnecessarily complex when you just wanted to test a quick idea.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Modus Create

NOVEMBER 15, 2024

The AI innovation we're seeing from our clients in life sciences is due in part to the abundance of data available in the industry, and the myriad opportunities to improve upon complex, manual, expensive, and time-consuming processes. Not only does this save time, but it also enhances the accuracy of the review process.

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Modus Create

FEBRUARY 12, 2025

Instead, they come from a rigorous review of five years of client work, 2024 sales inquiries, analyst insights, and industry offerings. Reinforcement learning will enable agentic AI systems to adapt and improve continuously. My predictions arent based on whats simply popular or making headlines.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

Sachin Rekhi

JANUARY 11, 2025

Martin's core thesis is that an effective strategy requires a coordinated and integrated set of five choices: a winning aspiration, where to play, how to win, core capabilities, and management systems. Take, for example, the Bounty paper towel brand. It's a statement about the ideal future. P&G identified three core customer segments.

User Testing 78

User Testing Systems Review Customer Experience Research Software 78

UX Planet

JUNE 30, 2025

For example, Bank of America (US) announced its clients reached 26 billion digital interactions in 2024 (a 12% year-over-year increase), including 676 million interactions with its AI virtual assistant “Erica.” For example, Europe’s stricter regulatory environment (e.g., In the UK, NatWest’s AI assistant, “Cora,” handled 11.2

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

TechEmpower - Product Management

JULY 24, 2023

Can you provide specific examples of different types of customers, what they need, and what the system will do for them? How will you differentiate from these? What’s the state of those systems? What are some examples of similar brands? If so, will you also have your own account system? Free trials?

Reporting Tools 208

Reporting Tools Analytic Tools Development Fractional CTO 208

Crafty CTO

JUNE 18, 2025

The Sentry MCP is a really a great example of “yet another bit of context” for the IDE, and their thoughtful approach instructive. Or even spend some tokens yourself, by exposing agents (Sentry’s “Seer” for example) instead of dumb tools. They explain core concepts of OTel—traces, spans, sinks, etc.

Engineering 52

Engineering Software Review Artificial Inteligence Product Research 52

Arkenea

MAY 8, 2025

For US companies, Mexico represents a prominent nearshore option due to its shared border, similar time zones, and USMCA (United States-Mexico-Canada Agreement) trade benefits. Cost is a major differentiator. Arkenea, for example, recruits top-tier talent from Indias leading engineering institutes and tech communities.

Research Software 52

Research Software Feedback Software Software Developers Software Development 52

The Product Guy

DECEMBER 6, 2018

On one hand, everybody expected me to focus on the problems that will help them to succeed in their workflows or function, and on the other hand, I had limited time to give all the problems their due attention it. Therefore, it was important for me to be aware of the following three things: 1) Where should I start? 2) What should I solve?

Reporting Tools 350

Reporting Tools Customer Experience Product Management Product Manager 350

Intercom, Inc.

FEBRUARY 9, 2021

Nearly two-thirds (58%) would sever their relationship with a business due to poor customer service. With customer experience rapidly becoming a key differentiator , resulting in increased consumer loyalty, more revenue, and greater cost savings, it’s more important than ever to stand out or lose out. With empathy. “I

User Testing 222

User Testing Reporting Tools Customer Feedback Customer Experience 222

Roman Pichler

APRIL 3, 2018

At the same time, it offers you, the person in charge of the product, the necessary context to make the right strategic product decisions, for example, the market your product should serve and the business goals it should meet. Which management systems are required? It is therefore a key input for any product discovery work.

Strategy 281

Strategy Product Research Weak Development Team Systems Review 281

Alchemer Mobile

FEBRUARY 24, 2022

Whether a customer completes a purchase, leaves a review, or mentions your company socially, there is always an emotional state connected to their action. Customer reviews are a great way to track sentiment, and in-app ratings prompts can help inspire customers to leave their thoughts on your mobile experience. In-app ratings prompts.

User Testing 246

User Testing Customer Feedback Feedback Software Customer Experience 246

Alchemer Mobile

SEPTEMBER 3, 2020

Almost all apps have experienced one of three significant changes to their DAU due to COVID-19: massive drops, huge spikes, or higher frequency of app usage. Almost all of our customers’ apps have experienced a significant change in their DAU due to COVID-19. For apps in the hardest-hit industries, DAU is down 60-75%. Huge spikes.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Product Talk

JUNE 19, 2024

Tweet This So I want to take some time to review why we do discovery. The better we understand our customers, the better we can meet their needs, and the more we can differentiate our product from the competitors. As we previously reviewed, interviewing helps us build empathy for the people who might use our products or services.

Generative AI 337

Generative AI Product Research Feedback Software Analytic Tools 337

The Product Coalition

MARCH 23, 2022

The best products fail nowadays due to a lack of consideration of Ecosystems, an example that I will walk through in Part 2 of this article. While this looks like a “technical” parameter, this is about the market acceptance (and an opportunity to differentiate) and cost and something you should understand as a Product Manager.

Framework 162

Framework Reporting Tools Technical Review Systems Review 162

Mind the Product

NOVEMBER 14, 2017

When I think of partnership, many examples come to mind, across many disciplines – tennis, criminal investigation, entrepreneurship and movie production, to name a few. Do product companies conduct due diligence to understand their channel partners before seeking alignment? Core Competencies and Innovation.

Technical Review 110

Technical Review Systems Review Analytic Tools Research Software 110

Userpilot

JULY 22, 2024

Let’s explore the steps to develop a solid positioning statement and some examples of successful brand positioning from other companies. Key elements include definition, target audience, key benefit, category, competitive advantage, and differentiation. Competitive positioning example of Userpilot and Appcues.

Research Software 103

Research Software Positioning Data Visualization Definition 103

Userpilot

MARCH 29, 2024

What do we learn from the best brand activation examples? In this article, we take a deep dive into the concept of brand activation and go over 13 great examples that will inspire you to create your activation strategy. This leads to improved brand awareness and differentiation from other brands. Let’s dive in!

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Sachin Rekhi

APRIL 12, 2020

Hamilton narrowly defines a successful strategy as creating a route to persistent differential returns for your business. The classic example of this is a manufacturing business like Intel where the upfront cost of setting up a factory can be more effectively spread across each unit with higher and higher production volume.

Strategy 212

Strategy User Testing Technical Review Software Review 212

Userpilot

SEPTEMBER 1, 2024

Looking for SaaS pricing examples to get inspiration for your own strategy? For example, Basecamp Business is available at $99/month flat, with features like 500GB of storage space and unlimited projects available to all customers, regardless of their personal needs. Basecamp’s SaaS pricing example. Userpilot pricing example.

Feedback Software 104

Feedback Software Analytic Tools Research Software Data Visualization 104

Userpilot

FEBRUARY 22, 2024

A good customer support system has several advantages, including: Customer satisfaction : Prompt and efficient support resolves issues quickly, minimizing frustration and boosting customer satisfaction. Competitive advantage : Customers stop doing business with an organization due to poor support.

Feedback Software 102

Feedback Software Analytic Tools Customer Feedback Customer Experience 102

Product Innovation Educators

MARCH 4, 2025

An AI system, properly implemented, doesn’t have these same motivationsit simply reports what it finds in the data. This discovery challenged a common assumption that machines would struggle with the emotional aspects of customer research due to their lack of human empathy.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Userpilot

APRIL 30, 2024

It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. For example, personalized onboarding reduces time to value. To measure the value you deliver, create a system of relevant value metrics, like NPS or Customer Lifetime Value (CLV).

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

The Product Coalition

MARCH 24, 2021

Figure 1: Technolgoy Adoption Life Cycle Explore the Battlefield Geoffrey Moore suggests in his book “Crossing the Chasm” to create different target customer scenarios and select the target niche market based on a scoring system. Pain Relievers: Here we summarize how our solution addresses the user’s pain points, e.g., our differentiators 3.

User Testing 158

User Testing Research Software User Friction Customer Experience 158

Mind the Product

SEPTEMBER 25, 2017

Five years ago, including embedded analytics in an application was a powerful way for product teams to differentiate their applications, reduce customer churn, and charge more for their products. For example, let’s say your application shows your customer a chart with buying segments for her company.

Embedded Analytics 127

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 127

Intercom, Inc.

JULY 21, 2022

We use a multi-touch attribution system. We spent a lot of time and effort setting up that foundational system, making sure that our data was really good. A lot of folks outsource performance marketing to agencies or use a simpler attribution system, which is fine and correct if your budget is smaller. Here’s Andrew.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

DECEMBER 4, 2019

That clarity is one of the main reasons I was so excited to join Intercom earlier this year – the company entered an industry dominated by impersonal and disconnected tools like ticketing systems and email with a vision to “make internet business personal.”. The brand graveyard is littered with examples of companies getting this wrong.

Branding 209

Branding Weak Development Team Technical Review Airlines 209

The Product Coalition

JUNE 11, 2023

For example, “Estimate the number of drones necessary to complete all deliveries for Amazon in NYC” only proves you’re moderately clever in a very useless way. Unfortunately, despite their effectiveness, few employers make use of cognitive tests, maybe due fear it turns them off, or sensitivity to accusations of systemic bias.

Product Research 148

Product Research Technical Review Product Management Product Manager 148

Sachin Rekhi

FEBRUARY 16, 2020

Here are three examples of vision narratives from companies we've all heard of: Amazon.com - Shareholder Letter, written by Jeff Bezos in 1997. For example, here is a video from 2016 that showcases the vision for SpaceX's Interplanetary Transport System which aims to bring the first manned crew to Mars.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Intercom, Inc.

JULY 25, 2019

Maybe it’s useful to actually to share some examples instead of talking about this in the abstract, but it’s basically about us having a predictable system. We actually have a bit of a system. So for example, one of our product principles is start with the problem. ” Is that what you mean? Paul: Basically, yeah.

Research Software 209

Research Software Feedback Software Product Research User Testing 209

Mind the Product

JANUARY 17, 2018

For example, if they are building an online education platform, they may define the ideal key behavior in concrete terms like, “Add online course schedule to their calendar, right after signing up for the course” or “Get to min 30 or 40 in their first online course.”. A Good Behavioral Product Manager Reviews Existing Research.

Data Visualization 160

Data Visualization Product Management Product Manager User Testing 160

Intercom, Inc.

NOVEMBER 7, 2018

When adding new tools to the stack, systems teams consider how tools will interact with one another, but ignore the more fundamental question: can this tool propel the business to the next stage of growth and open a gateway to more revenue? 3 tips for building a sales and marketing growth stack. Accelerate speed to lead.

Technical Review 161

Technical Review Data Visualization Research Software Customer Experience 161