The Product Coalition

AUGUST 16, 2022

to assess your competition through Customer Value Proposition Canvas with Jobs-to-be-Done ?—?to A strong customer lens is ultimately what matters, so the Customer Value Proposition and Jobs-to-be-Done needs to be your first reference point for any comparison. to see how you compare on key factors SWOT Analysis ?—?to

User Testing 146

User Testing User Friction Customer Experience Customer Feedback 146

Department of Product

AUGUST 11, 2020

The 5 types of Product Differentiation How to fight your natural instinct to copy others The allure of copying competitors The gravitational pull towards copying competitors is real. The product teams who are able to fight this natural instinct to copy others are the ones who will build truly differentiated offerings.

Differentiation 52

Differentiation Product Research Feedback Software User Testing 52

ProductPlan

JUNE 1, 2023

But are you solving for actual customer problems? The danger, however, lies in mistaking new functionality for actually adding meaningful value to the customer experience. To reframe things, only about one out of three feature ideas actually come directly from customers… you know, the people who are paying money to use your products.

User Testing 98

User Testing User Friction Development Team Review Customer Experience 98

Sachin Rekhi

FEBRUARY 16, 2020

Sometimes these visions of the future are also shared with existing and potential customers to help portray your company's ambitions. As you progress, you'll refine or pivot each of them as you get direct customer and market feedback on what's working or what's not. Design: Customer Discovery Insights.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

OCTOBER 16, 2022

But rather than focusing on optimizing for speed, the set of features is optimized for customer delight. A minimum viable product is a lightweight version of a product consisting of the bare minimum to push value into production and into the hands of a subset of users ( early adopters ). Focusing on a competitive differentiator.

User Testing 111

User Testing Feedback Software Research Software Customer Experience 111

Userpilot

JANUARY 31, 2023

An effective customer activation funnel can be an extremely powerful way to channel new customers through your product and get them to experience value fast. In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job.

Customer Experience 98

Customer Experience Analytic Tools User Testing Customer Feedback 98

Userpilot

NOVEMBER 5, 2022

Why should you use customer discovery? Customer discovery is the process of identifying, defining, and prioritizing relevant user personas. In product discovery, you not only need to discover user needs but also ways to satisfy them. Markets are in a constant flow and customer discovery helps you keep up with the changes.

Product Research 98

Product Research User Testing Customer Feedback Customer Experience 98

Userpilot

NOVEMBER 19, 2022

Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. However, the focus of product service management is on delivering a delightful service and fostering relationships with customers. Understand customer needs.

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

UX Studio

SEPTEMBER 20, 2018

A gamified language learning application, Xeropan helps people learn English with fun exercises such as interactive videos, chatbot conversations and weekly lessons. They realized a lot of users stopped using their product after downloading it and going through the user onboarding process. Kickoff workshop with the Xeropan team.

Research Software 96

Research Software Analytic Tools Feedback Software UX 96

Userpilot

MAY 29, 2024

Lucidchart – best tool for customer journey mapping. Figma – best tool for product designers to create interactive prototypes and user interfaces. Maze – best tool for user interviews and testing. If your product idea already exists in some form, determine how you can improve upon it or differentiate yourself.

Data Visualization 105

Data Visualization Research Software Feedback Software Analytic Tools 105

Userpilot

JANUARY 26, 2023

This can be a valuable differentiator that attracts more customers. It also removes friction , reduces churn , drives adoption , and improves customer loyalty. Test your assumptions about user needs with beta and usability testing and collect user feedback to understand their pain points better.

Product Research 98

Product Research Feedback Software Research Software User Testing 98

The Product Coalition

FEBRUARY 18, 2019

Your customers, your CEO, the sales person and your team will all have ideas for features. What was the customers’ pain point? depending on the product) What were your products unique capabilities/ differentiators? What are some ideas you have for our product?”: Product management is not about idea generation.

User Testing 86

User Testing Product Management Product Manager Product Research 86

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. Register here for FREE!

Data Visualization 52

Data Visualization User Testing Customer Feedback Analytic Tools 52

The Product Coalition

SEPTEMBER 3, 2019

They were an enriched, jam-packed three days so here’s my attempt of summarising 300 slides, umpteen exercises and an unhealthy amount of post-it notes. It involves 3 key aspects: deep understanding of users; exploring and ideating fast and wide; and rapid prototyping to test, learn and adapt. areas of opportunity).

User Testing 60

User Testing UX Product Research Technical Review 60

Userpilot

NOVEMBER 14, 2022

Product planning focuses on the customer and business outcomes that the product should achieve. Determine the problem you are going to solve for your target customers. Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution.

Product Research 98

Product Research User Testing Onboarding KPIs Research Software 98

Split

MAY 15, 2024

Deployment focuses on the automated, frequent, and reliable transfer of code to production, while release management ensures that new features and updates are delivered to users in a controlled and coordinated manner. This flexibility and speed are crucial for meeting the needs of customers and staying ahead of competition.

Feedback Software 52

Feedback Software Reporting Tools User Testing Customer Experience 52

Nulab

SEPTEMBER 22, 2021

What does your typical customer look like? Define your customer. Getting to know your typical customer will help you tailor your marketing strategy. Are customers actively seeking out your product or service? Do customers know how your product will solve their problems? Define your market size.

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. Here are some tips to keep in mind as you go through the exercise: Every product vision derives from the the organization’s vision.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” It must have been like super huge with a lot of customer base.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Product Talk

DECEMBER 6, 2023

Why does the outcome focus on business value and not customer value? Why can’t you just generate opportunities from what you know about your customers? How do you represent customer segments on an opportunity solution tree? What if you are being asked to deliver more than one outcome? How do you find opportunities?

Data Visualization 342

Data Visualization Product Research Analytic Tools Research Software 342

ProductPlan

JUNE 18, 2021

Founders can dream up great ideas, and product management can identify pain points and solutions , but well-grounded ROI is a must before diving into implementation. A smaller company might leave this exercise to product management, including product marketing, to bring perspective and expertise. A customer-centric strategy.

Product Marketing 66

Product Marketing Marketing Product Management Product Manager 66

Lenny Rachitsky

APRIL 1, 2025

Understanding the product sense interview Product sense interviews assess your ability to identify user needs, articulate problems, and craft compelling solutions while demonstrating empathy, creativity, and structured thinking. Geographic focus: Specify whether you’ll focus on a specific market or region for your response.

Research Software 109

Research Software Analytic Tools Feedback Software Definition 109