Pragmatic Marketing

MAY 4, 2020

The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Insights gathered during these interactive meetings inspire and challenge product managers. What Are CABs? Harness new opportunities for collaboration.

Customer Experience 91

Customer Experience Analytic Tools Data Visualization Research Software 91

Pragmatic Marketing

MAY 4, 2020

The coronavirus and our response to it has put these face-to-face meetings on hold at a time when product leaders need perspective and guidance from their most important customers. Insights gathered during these interactive meetings inspire and challenge product managers. What Are CABs? Harness new opportunities for collaboration.

Analytic Tools 18

Analytic Tools Data Visualization Research Software Webinar 18

The Product Coalition

JUNE 22, 2021

Nowadays we have a huge number of successful companies on a wide range of markets, a lot focused on general goods such as Ebay, Mercado Livre, AliExpress and even Amazon but we have marketplaces in transportation like Uber in real estate like AirBnB on food & groceries like Rappi on services like Thumbtack and so on.

Customer Experience 95

Customer Experience Product Research Advertising Reference 95

Userpilot

MAY 20, 2024

Here are the steps to perform a customer sentiment analysis: Invest in sentiment analysis tools to gather and analyze feedback accurately with features like real-time analysis and multi-source integration. Collect customer feedback through in-app surveys like NPS , CSAT , and CES surveys to capture timely and relevant insights.

Data Visualization 105

Data Visualization Feedback Software Customer Feedback Customer Experience 105

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 49

User Testing Customer Feedback Research Software Product Research 49

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

ProductPlan

JUNE 14, 2022

Great products don’t happen by accident. For an organization to follow through and turn that idea into a viable product, the team needs both a product vision and a product strategy. Both of these play a critical role in motivating those responsible for bringing the product from concept to market. Product vision.

Vision 59

Vision Product Strategy Strategy Feedback Software 59

Balsamiq

JULY 13, 2018

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. So for this month's case study, I spent a little more time talking to Raguram Venkatesan , a customer and Product Manager in Florida.

User Testing 40

User Testing Customer Feedback Research Software Product Research 40

Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Workers could easily monetize their time in specific, narrow services like food delivery, parking, or transportation. They focus on digital products and virtual services. But what’s the next?

Analytic Tools 90

Analytic Tools User Testing Data Visualization Customer Experience 90

eG Innovations

JANUARY 19, 2023

Figure 1: ICA data flow and processing between the VDA and the endpoint Top Digital Workspace Challenges In a Digital Workspace and Performance Monitoring survey conducted by eG Innovations recently , the top Digital Workspace challenge was network connectivity and bandwidth issues at the user end. Think of this as similar to a ping test.

Data Visualization 52

Data Visualization Analytic Tools Transportation Reporting Tools 52

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning. But the mission includes a twist.

Positioning 52

Positioning Feedback Software Product Manager Product Management 52

DISQO

AUGUST 1, 2019

The latter is especially true when it comes to recruiting, where deep-pocketed incumbents can offer in-office massages, discounted laundry services, and complimentary transportation, in addition to top dollar. The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation.

Differentiation 40

Differentiation Product Research Transportation Feedback Software 40

DISQO

AUGUST 1, 2019

The latter is especially true when it comes to recruiting, where deep-pocketed incumbents can offer in-office massages, discounted laundry services, and complimentary transportation, in addition to top dollar. The key, whether building solutions for emerging industries or recruiting in cutthroat labor markets, is sustainable differentiation.

Differentiation 40

Differentiation Product Research Transportation Feedback Software 40

Modus Create

SEPTEMBER 30, 2024

Modus is a global digital transformation and product development provider approaching its 15th year. They will help you design an organization that drives competitive differentiation through innovation, no matter your industry. The vehicle is evolving from a means of transportation to an experience device. I say, embrace it.

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Customer Experience 52

Userpilot

JUNE 27, 2022

That’s the only way to design products that resonate with people. To make the most out of the endowment effect, provide personalized experiences to make users feel like they “own” the product. Introduce your product to users progressively. Every UX designer should have a deep understanding of human psychology.

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

eG Innovations

AUGUST 3, 2021

We were able to answer most of the questions during the webinar but there were a few we simply didn’t get to or that needed further research to follow-up. But every time while talking with the user, they told me “My network is ok I tested it through streaming a video and it runs fine but the Citrix connection is slow.”.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

Andrew Chen

NOVEMBER 4, 2019

Startups like Uber, Airbnb, Instacart, and others have been able to find product/market fit and scale their businesses. Workers could easily monetize their time in specific, narrow services like food delivery, parking, or transportation. They focus on digital products and virtual services. But what’s the next?

Analytic Tools 40

Analytic Tools User Testing Data Visualization Customer Experience 40

Andrew Chen

JUNE 25, 2019

While both consumer marketplaces are very different — one is a city-by-city transportation service, the other a global network of homes — they also share a lot of similarities too: Both were founded within a year of each other, quickly found network effects, made major design innovations that made the consumer experience 10X better, and much more.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Business of Software Conference

NOVEMBER 12, 2019

And to think of all the work they have to go through to launch and market those products. So we are competing with Hootsuite directly in the sense that some customers, some leads that are researching Hootsuite, we want them to research us and choose us. The four P’s are Product, Price, Place, and Promotion.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

And to think of all the work they have to go through to launch and market those products. So we are competing with Hootsuite directly in the sense that some customers, some leads that are researching Hootsuite, we want them to research us and choose us. The four P’s are Product, Price, Place, and Promotion.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

The Product Coalition

OCTOBER 9, 2023

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? Berlyne As product managers, we have all enthusiastically dived into customer feedback, hoping to find insights that will take our product game to the next level.

User Testing 146

User Testing Data Visualization Customer Feedback Customer Experience 146

The Product Coalition

OCTOBER 3, 2020

while commuting in public transport. In order to test the idea without doing extra work, I would roll out the feature only to users who connect through Facebook. Still with that logic of generating less work as possible to test the idea I wanted to reuse as many screens as possible.

Feedback Software 158

Feedback Software User Testing Transportation Customer Experience 158

Andrew Chen

SEPTEMBER 4, 2018

Why offline products are so compelling for acquiring customers. High frequency versus episodic usage products. Network effects and why different products’ network effects are different from each other. Why Google measures many short sessions, versus other products focus on long sessions. Hope you enjoy it!

User Testing 75

User Testing Marketing Customer Experience Analytic Tools 75

UX Planet

FEBRUARY 13, 2024

Innovation refers to a new method, idea, or product. Whether it’s a town with a waterfall called “falls,” a famous man who founded the area, or just simply differentiating an ‘upscale area’ from a ‘rough area,’ the events that happen at a location define it. Design is utility, non-design is art. Environments change over time.

Research Software 96

Research Software Customer Experience User Testing Systems Review 96