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Product Manager Demos – 3 Reasons They Have To Be Great

Product Management University

Sure, there are customer and prospect scenarios where great demo skills are highly beneficial for product managers, but most product manager demos are to internal audiences. It connects the product to desired customer outcomes and pain points and builds excitement across the organization. Heres why it matters: 1.

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How Alchemer solves the biggest challenges in digital feedback

Alchemer Mobile

In this digital-first world, understanding your customers’ experiences is more crucial than ever. To better understand the common challenges organizations face with digital feedback tools, we conducted a comprehensive market research study that revealed several critical pain points.

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Unlock Your Tech Career Potential with the Career Transition Compound Effect

People-First Product Leadership

communications skills in a tech PM role) became a differentiator, allowing me to approach problems from fresh angles. 80% of employers plan to enhance workers’ skills with AI training. Be Open to Adjacent Roles : Starting in CRM account management gave me invaluable customer insights to share with the product team.

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Cross-Functional Collaboration: The Product Leader’s Hidden Superpower

BrainMates

Whether you are launching a new feature, entering a new market, or improving customer experience, it takes a symphony of teams. Facilitate discussions that surface customer insights, technical considerations, market trends, and commercial goals. They map out key user journeys and pain points.

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Opportunity Mapping: An Essential Skill for Driving Product Outcomes

Product Talk

As you collect customers’ stories, you are going to hear about countless needs, pain points, and desires. Our customers’ stories are rife with gaps between what they expect and how the world works. Each gap represents an opportunity to serve your customer. But our job is not to address every customer opportunity.

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CX expert Annette Franz on putting the ‘customer’ in ‘customer experience’

Intercom, Inc.

Most businesses design customer experiences from the inside out, based on what is best for the company, when they should be doing the exact opposite. Few people are as passionate about customer experience as Annette, the founder and CEO of consulting firm CX Journey Inc. How to put the “customer” in “customer experience”.

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Don’t Use Generative AI to Replace Discovery with Real Humans

Product Talk

But when we use generative AI to replace customer interviews , to generate opportunity solution trees , or to do our thinking for us, we fundamentally misunderstand the purpose of discovery. Discovering unmet customer needs, pain points, and desires—AKA opportunities. The opportunities represent customer value.