Userpilot

MAY 22, 2024

Choose UX research tools with essential features , collaboration, reliable support , user-friendliness, scalability , integrations , and strong security. Userpilot enhances user experience through in-depth UX research, offering features to gather, analyze, and act on customer feedback.

Research Software 105

Research Software Data Visualization User Testing Analytic Tools 105

UX Planet

MARCH 9, 2025

When proposing redesign to stakeholders, you should prepare a document that will create a proper context for them and provide answers to the most common questions they likelyhave. Note that you dont have to provide an in-depth explanation of the reasoning right in the introduction; you will do it later in the document.

Product Research 115

Product Research Research Software Feedback Software User Testing 115

Userpilot

OCTOBER 19, 2024

Release notes are documents that accompany a new product or update release. They communicate changes, fixes, additional features, and upgrades associated with the new release and provide key information (if required) to help users navigate the latest updates. What are release notes? Who should write release notes?

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

Userpilot

NOVEMBER 22, 2024

This powerful tool allows you to see your website or web app through your users’ eyes. It reveals the “why” behind their actions and unlocks valuable insights to improve the user experience. Conversely, session replays don’t actually record a user’s screen in the traditional sense.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 17, 2024

. – Isa Olsson, UX Researcher and Designer at Zoezi Finally, Zoezi users had no easy way to report issues from within the product. They had to leave the app and use email, which was inconvenient and led to poor user experience. Userpilot offered the best functionality and for a good price too. Track page visits.

Data Visualization 105

Data Visualization Customer Feedback Customer Experience Analytic Tools 105

Userpilot

MAY 21, 2024

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

Data Visualization 105

Data Visualization User Testing Customer Experience User Experience 105

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

UX Planet

JUNE 1, 2025

Every detail in documentation sculpts the users initialjourney The Substance (2024) When we create a product, the first interaction with the client is not only critical but also extremely important. When customers receive their order, they dont just unbox the physical productthey unbox their experience as well.

Customer Experience 59

Customer Experience UX Document User Experience 59

Userpilot

APRIL 16, 2025

When data collection is messy, product managers lose visibility, teams waste hours chasing answers, and user experience suffers. To maintain that standard, you need clear naming conventions, event tracking , and documentation that everyone can access. Build internal documentation hubs.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

MAY 1, 2025

How to avoidit: Document assumptions: Clearly outline your assumptions and hypotheses in your researchbrief. By applying these best practices, youll gather insights that truly reflect your users experiences and drive better design outcomes.

Product Research 102

Product Research UX User Testing Data Visualization 102

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Expectation Management Regularly align with managers on priorities Document and track role expectations Proactively address misalignments 3.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

UX Planet

NOVEMBER 18, 2024

These resources might include IT support staff who ensure the online system is functioning correctly, customer service representatives who handle inquiries, and administrative staff who manage the documentation. Service designers focus on the user experience, making sure that the services meet the needs of the users.

Data Visualization 98

Data Visualization Feedback Software Framework Analytic Tools 98

UX Planet

OCTOBER 28, 2024

Product design process cheatsheet by Prophecy Product Design Cheatsheet is a helpful document created by Prophecy that provides a step-by-step workflow for product development, focusing on 6 key stages of the design process. Iteration ensures continuous improvement and alignment with user needs.

User Testing 105

User Testing Product Research Data Visualization Research Software 105

The Product Coalition

JANUARY 17, 2022

Compass for new product managers for how to build an API developer portal | Photo by Ali Kazal on Unsplash With APIs-as-a-Product on a rocketship since 2005, there are many elements that product managers need to master in their Developer persona user experience (Dx) to win and protect their business. www.Astral.sh ). from Routable.

UX 166

UX Data Visualization Development Product Management 166

Roman Pichler

MAY 11, 2021

An agile development team does a good job if the memebers can reliably meet the agreed goals and create software that offers a great user experience and exhibit the desired quality. Myth #3: The product owner is responsible for the team performance. Myth #5: It’s the product owner’s job to get the project delivered.

Weak Development Team 362

Weak Development Team Product Research User Testing Customer Experience 362

Userpilot

OCTOBER 10, 2024

It asks users multiple questions that in the end don’t matter and only serve to fatigue users. Despite this, Mailchimp’s onboarding offers valuable insights for improving user experiences. Here are three key lessons: Avoid overloading users with lengthy forms. What can you learn from Grammarly?

Onboarding KPIs 105

Onboarding KPIs Data Visualization Customer Experience User Testing 105

UX Planet

MAY 25, 2025

The secret often lies in the art of User Experience design. By applying user-centric design principles and continuously optimizing the user journey with tools like heatmaps and session recordings, you ensure a smooth transition from awareness toaction. Why is integrating UX design into your eCommerce strategy so vital?

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Roman Pichler

JANUARY 8, 2019

While this approach works, I wastes the opportunity to innovate and create more value for the users and business. Wouldn’t it be great to make the product better, improve the user experience and add brand-new features? Take Microsoft Office as an example. Unfortunately, the development effort took longer than expected.

Product Research 224

Product Research Customer Experience User Testing Analytic Tools 224

Roman Pichler

DECEMBER 4, 2018

But if the technical debt is not as significant and does not need to be addressed as urgently, then plan in time for removing some debt in every sprint while continuing to improve the user experience and add or enhance features. You can do this by adding tech debt remedial items to the product backlog.

Feedback Software 276

Feedback Software User Testing Customer Experience Weak Development Team 276

Mind the Product

MARCH 7, 2019

Integrating your product with other SaaS products communicates to your customers that your company is looking to improve its entire user experience. Better user experience supports increased engagement, which is the high-level antidote to churn. Documentation.

Reporting Tools 187

Reporting Tools Data Visualization Customer Experience User Testing 187

The Product Guy

MARCH 14, 2017

The truth is noone likes to read written documentations, so the final UI design and the clickable wireframes are the best specifications for any software feature. He is the founder of UX studio, a 20-person user experience company in Budapest. Designers has to work well with developers. About the Author.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

Mind the Product

AUGUST 29, 2019

’ , the role sits at the intersection of user experience (UX), tech, and business. The first type of partial product manager is a holdover from waterfall days when product design entailed a sequential process of researching, then documenting, then passing along requirements for development.

Product Research 194

Product Research Product Management Product Manager Weak Development Team 194

The Product Coalition

MARCH 11, 2021

Enhances user experience: User experience is the element in the success or failure of a software product. Better quality assurance, better performance of the software, fewer bugs/errors, which increase user retention. Software error occurs mostly from human mistakes in software design and coding.

Software Development 179

Software Development Software Developers Reporting Tools Feedback Software 179

Mind the Product

JANUARY 24, 2020

Wireframes are the solution to the problem of developers not reading giant functional specification documents or zoning out during sales and marketing meetings. It’s a concrete way to get the same picture in everyone’s mind. Wireframes as a Thinking Tool. You can always add the remaining features later.

Research Software 250

Research Software User Testing Customer Experience Product Research 250

Userpilot

MAY 27, 2025

Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., Companies already using Whatfix for web For teams already leveraging Whatfix on desktop, extending that functionality to mobile ensures a consistent user experience across platforms.

Technical Review 92

Technical Review Onboarding KPIs Analytic Tools Data Visualization 92

UX Planet

FEBRUARY 5, 2025

Conversely, if the user experience heavily relies on a graphic user interface, the larger the gap for the product designer toaddress. While it would be foolish for a product designer to complain about this approach, it can inadvertently exclude important user experience considerations.

Technical Advisors 80

Technical Advisors Analytic Tools Feedback Software Reporting Tools 80

The Product Guy

SEPTEMBER 25, 2017

About Jince Kuruvilla Jince is a Product Manager with a background in User Experience and Design Strategy. He’s carved a career for himself working on products that inspire and empower people – everything from physical products to digital experiences. Take it from me—I learned these soft skills the hard way!

Product Management 277

Product Management Product Manager Technical Review Management 277

UX Planet

OCTOBER 28, 2024

As a result, if digital product sales aren’t driven by user experience — which is often the case in B2B software — an organisation can easily function without product designers. As a bonus — start documenting key UI patterns, e.g. where a toast message should appear etc. Designers have designed themselves out of the equation.

Research Software 94

Research Software Analytic Tools Data Visualization Web Development 94

The Product Coalition

AUGUST 28, 2023

Collect detailed requirements from the data you have such as target end-users' needs, stakeholders' demands, etc., you’ll identify both functional and non-functional requirements to create a comprehensive Product Requirement Document. Deployment Execution Execute the deployment plan, following the documented steps.

Feedback Software 148

Feedback Software Reporting Tools Software Development Software Developers 148

The Product Coalition

APRIL 25, 2022

Prioritization frameworks Gantt charts/roadmaps Documenting and organizing user research interview results Checklists and task management across teams Spreadsheets do have their drawbacks. This means the most recent designs will show up live in the document. Another key advantage of Figma is its active community.

Analytic Tools 174

Analytic Tools Data Visualization Feedback Software Research Software 174

Product Innovation Educators

OCTOBER 16, 2023

Summary of some concepts discussed for product managers [2:56] What is your perspective as a customer experience (CX) designer? My experience is in strategy, customer experience, and user experience. We want to fully understand the user and document that. Then you need to do analysis and synthesis.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

TechEmpower - Product Management

OCTOBER 9, 2023

Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Product Talk

FEBRUARY 14, 2024

Tali’s team now has a FigJam document that contains five trees. That exercise helped us sharpen our prioritization and give more nuance to the general idea that we should ‘improve the user experience.’” . – Tweet This Tali’s team now uses FigJam to build opportunity solution trees like the ones shown here.

Analytic Tools 315

Analytic Tools Research Software Product Research User Testing 315

Alchemer Mobile

MAY 17, 2022

Apptimize , an Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. We help companies measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys.

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

The Product Coalition

AUGUST 23, 2023

I wireframe so that I can elicit requirements, finalize them, and help my stakeholders and clients really think through the user experience and accessibility. They are reference tools, collaboration tools, a form of documentation, a plan, and so much more. So the reason you will wireframe is to communicate design.

Data Visualization 147

Data Visualization Feedback Software Customer Experience Reporting Tools 147

Userpilot

OCTOBER 28, 2024

Essentially, you want to create a way for users to get help whenever they need it. A good resource center can host onboarding flows , how-to guides, video tutorials, FAQs, and knowledge-base documents. Think of it as your first line of support, helping users solve problems quickly. You can do this by creating a resource center.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Coalition

JUNE 28, 2022

Documentation: Scortik rates protocols on whether they have proper documentation related to APIs, node setup, skeleton code and validator nodes. Ethereum scores a whopping 93 for having comprehensive documentation against all these markers. Documentation: Solana’s total documentation score on Scortik is 88?—?while

Reporting Tools 145

Reporting Tools Research Software Software Review Technical Review 145