Imaginary Cloud - Design

MAY 21, 2020

Kids are your users, parents are your customers. They are the ones that will make the decision of downloading your app and possibly allowing their kids to use it. When designing for kids, the whole journey starts with parents/educators. Passing through that approval is the first big test.

Research Software 122

Research Software Customer Experience User Testing User Experience 122

Product Innovation Educators

FEBRUARY 15, 2021

Four steps for product managers to make an awesome First Time User Experience. How much do you think about the user experience of your products? The entire user experience? I started thinking about the first time user experience. The funnel is leaky. 6:38] What is First Time UX?

Customer Experience 181

Customer Experience UX User Friction Product Management 181

Roman Pichler

DECEMBER 4, 2023

To put it differently, if the business goal is wrong, you are likely to determine the wrong opportunities and discover the wrong features and user experience. You can download the tool together with a handy checklist from my website. It’s garbage in, garbage out. It applies to product discovery in general.

Product Research 348

Product Research Product Strategy Strategy Research Software 348

Product Innovation Educators

JANUARY 17, 2022

Collecting data at every touchpoint and simplifying the user experience would be a huge effort for old insurance companies. We collect behavior data and customer feedback to improve the user experience. We collect data as users read explanations and use that to optimize how we present information.

Feedback Software 260

Feedback Software Data Visualization Customer Feedback Customer Experience 260

Roman Pichler

JUNE 10, 2024

You can download the infographic by clicking on it.) Does the user experience have to be adapted? You can download it together with a helpful checklist by clicking on the image. In such a situation, it can be a big ask to let go of detailed, feature-based plans and trust an outcome-based, goal-oriented product roadmap.

Roadmap 238

Roadmap User Testing Customer Experience Workshop 238

Mind the Product

NOVEMBER 29, 2019

Designing Integrated Human Experiences. To start, we need to step away from terms like user experience, customer experience, patient experience, and guest experience, because we are all of these things. To download a copy of Kate’s keynote slides visit www.koinsights.com/mtp-download.

Customer Experience 200

Customer Experience Artificial Inteligence Data Visualization Download 200

Userpilot

APRIL 16, 2025

A mobile app conversion rate (CVR) tracks the percentage of your app's users who took a desired action, such as: Downloading your app. Subscribing to your product ( converting from a trial user ). Optimize app store presence Your app's app store listing directly impacts its visibility and eventual app downloads.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

UX Planet

APRIL 17, 2025

A harmonious blend of User Experience and Conversion Rate Optimization. Lets dive into the world of User Experience and Conversion Rate Optimization. Alright, folks, lets talk about what makes a great user experience. But instead of making a purchase, they leave just moments later. Sound familiar?

UX 105

UX Customer Experience User Testing Customer Feedback 105

Intercom, Inc.

JUNE 11, 2019

It’s during the onboarding period when new users will decide if you can follow through on the promises you made of saved time or increased revenue. If the experience meets their expectations, they’ll continue to give your app a try; if not, they’ll go somewhere else. Download Intercom on Onboarding.

User Testing 203

User Testing Customer Experience Data Visualization Download 203

Product Innovation Educators

SEPTEMBER 19, 2022

11:27] How do you add the flow logic of a user experience to your mockups? Click here to download the Action Guide. The ideation process becomes much more rapid. You can share your mockups with your team and show the interaction in the platform, which is difficult to show on paper. [11:27] You can use our Interact options.

Feedback Software 268

Feedback Software User Testing Customer Feedback Construction 268

Roman Pichler

MARCH 12, 2024

Without the strategy, it’s virtually impossible to determine the right features and user experience: If we don’t understand who the users are and which problem the product should solve, how can we then identify the right functionality and capture the right user stories? Click on the picture to download the stack.

Research Software 324

Research Software Technology Strategy Artificial Inteligence 324

Intercom, Inc.

JULY 8, 2019

It also helps with the overall speed of the site which is important for the user experience and Google search performance. Every time we deploy, we generate a new Messenger bundle that website visitors have to re-download. So here’s how we set out to reduce the size of our Intercom Messenger using webpack bundler features.

Software Review 163

Software Review Customer Experience Download Data Visualization 163

Mind the Product

OCTOBER 27, 2020

Before setting off, they downloaded an app that tracked their speed, elevation gain and miles. The post The Biggest Missing Element in Most Product Experiences, According to Behavioural Science (Does Yours Have It?) Libby was new to backpacking. At the end of the first day, they were eager to see how far and fast [.].

Customer Experience 210

Customer Experience Download Analytic Tools Feedback Software 210

Product Innovation Educators

DECEMBER 6, 2021

He founded FROM, a digital transformation agency, which has won over 100 awards for user experience design, including for their work redesigning the Avis app which is now ranked by J.D. Click here to download the Action Guide. Power as #1 in the industry. . Summary of some concepts discussed for product managers. [1:50]

Customer Experience 257

Customer Experience User Testing User Friction Research Software 257

Roman Pichler

APRIL 15, 2024

You can download the template by clicking on the image above. It can also create a Frankenstein product—an offering that is a collection of unrelated features, offers a terrible value proposition, and gives rise to a horrible user experience. Let’s take a quick look at the roadmap’s five elements.

Roadmap 319

Roadmap Onboarding KPIs Technical Advisors Customer Experience 319

The Product Guy

MARCH 14, 2017

If you want to learn more about UX you can also download our ebook: a product manager’s guide to UX design. He is the founder of UX studio, a 20-person user experience company in Budapest. Just treat them well, and they will do an enormous job to make your product successful. About the Author.

User Testing 304

User Testing Research Software Feedback Software Data Visualization 304

UX Planet

MARCH 3, 2025

The evidence leans toward continuous A/B testing and fast loading times (under 3 seconds on mobile) to enhance user experience and conversions. Designing for User Experience Design is crucial for user experience and conversion rates.

User Testing 59

User Testing Research Software Data Visualization Reporting Tools 59

Product Innovation Educators

JANUARY 4, 2021

Increasingly, CPOs are also thinking about the user experience strategy. Click here to download the Action Guide. Increasingly, CPOs are also thinking about the user experience strategy. [1:58] What are your responsibilities as a Chief Product Officer? Useful links: Connect with Anup on LinkedIn.

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

Roman Pichler

AUGUST 15, 2023

This can result in a Frankenstein product, a product that has a horrible value proposition and offers an awful user experience instead of creating real value for the users and the business. Consequently, whoever shouts the loudest or has the biggest clout gets their features implemented.

Product Strategy 265

Product Strategy Strategy Research Software Customer Experience 265

The Product Coalition

DECEMBER 21, 2020

Download the Design Validation Checklist: Download the Ultimate Design Validation Checklist Idea validation can help you let go of the ideas that aren’t worthy of your time, money, and effort and move on to bigger and better things. At this stage, user experience and design are secondary to making sure it works.

User Testing 174

User Testing Product Research Research Software Feedback Software 174

Product Innovation Educators

JANUARY 15, 2024

Prior to SCAD, Paul spent 25 years in the corporate world leading world-class digital and user experience design teams, primarily in e-commerce, most notably with The Home Depot and Barclays. Click here to download the Action Guide. Joining us is Paul Stonick, the Vice President of SCADpro.

User Testing 284

User Testing Product Research Customer Experience Research Software 284

Userpilot

MAY 17, 2025

9 out of the 10 biggest mobile app download markets are non-English speaking, and these countries generated 88% of the Google Play app downloads in 2024. Pick your markets strategically Dont try to localize for all your users. However, they can disrupt the user experience when the timing or language is bad.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Roman Pichler

AUGUST 16, 2016

I use the term major release to refer to a version of your digital product that introduces a noticeable change, for instance, by adding or optimising functionality or enhancing the user experience, and it typically results in a new product version—think of Windows 10 or iOS 9.3, for example.

Roadmap 191

Roadmap Customer Experience Naming Agile 191

Roman Pichler

SEPTEMBER 2, 2024

Unlike product discovery , it is not primarily concerned with determining the right solution—finding the right features, and creating the right user experience. This means that strategy discovery is crucial not only to developing an initial offering ( MVP ) but also to achieving product-market fit and sustaining growth.

Product Research 236

Product Research Product Strategy Strategy Research Software 236

Userpilot

OCTOBER 19, 2024

Clearly state that there are known issues, explain the problem and its impact on users, and provide clear instructions on possible workarounds to help users. For instance, if users experience slow loading times on certain pages, let them know about the issue and provide an estimated timeline for a fix.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Experience 105

The Product Coalition

DECEMBER 23, 2021

Thus, by simply providing text messages containing a brief process overview, it’s possible to warn users and make them stay. Also, fintech applications often possess third-party integrations, like those that allow downloading financial data from a stock exchange. Secondly, most fintech apps are to deal with users from across the globe.

Weak Development Team 187

Weak Development Team UX User Testing Technical Review 187

The Product Coalition

JULY 4, 2021

Products today are focused on User experience. A large part of the User experience is focused on making it easy for users to navigate and persuade them to do what the Product wants them to do. But a good user experience is rarely accomplished by merely visual experience. And that is great.

Customer Experience 158

Customer Experience User Experience Technical Review Books 158

The Secret PM Handbook

DECEMBER 12, 2017

This captures the meaning of, for example, “we’re the intersection of business, technology, and user experience.” Download a sample chapter. To make it even shorter, “We find market problems, create solutions to the problems, and take the solutions to market.”. To learn more.

Product Management 0

Product Management Product Manager Management Management 0

Product Innovation Educators

OCTOBER 16, 2023

Summary of some concepts discussed for product managers [2:56] What is your perspective as a customer experience (CX) designer? My experience is in strategy, customer experience, and user experience. Click here to download the Action Guide. Action Guide: Put the information Debbie shared into action now.

User Testing 285

User Testing Customer Experience Product Research User Friction 285

Userpilot

MAY 17, 2025

The 3 building blocks of a great mobile app onboarding flow Creating a user onboarding flow is not just about explaining how your app works. It is about helping mobile app users experience value as quickly and smoothly as possible Key components of mobile onboarding. Lets look at how you can put these points into action: 1.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Userzoom

JANUARY 8, 2020

Setting priorities is a lot easier if you know where you and your project are exposed to risk — in our case, risks to providing a good user experience for as many people as possible. As these factors increase, so does the risk of producing a bad user experience, if we don’t conduct adequate research.

User Testing 134

User Testing Product Research Customer Experience Customer Feedback 134

Mind the Product

NOVEMBER 11, 2019

Your goal is to list the specific biases that users experience at each step in the behavioral flow. Download Irrational Labs’ Guide to Behavioral Design. These biases influence our decision making and so should be addressed through smart product design. List the biases at each step of the behavioral flow.

User Testing 194

User Testing Research Software Customer Experience Product Research 194

Product Innovation Educators

OCTOBER 23, 2023

Intricate game mechanics like getting points and unlocking levels help create a story and memorable experiences. [6:16] Gamification is another tool to be innovative and enhance user experience, engagement, and retention. Click here to download the Action Guide. You don’t have the goal of doing gamification.

Weak Development Team 225

Weak Development Team Customer Experience Certifications Data Visualization 225