ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. Setting up digital communications tools to enable remote work.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

UX Studio: Product Management

AUGUST 17, 2018

Usability testing forms a user experience research method, usually a qualitative one, as the core of UX research. Validating the value proposition of an app or website – do your potential customers understand it? Testing competitors’ solutions. In such cases, professional market research may work better for starters.

User Testing 141

User Testing Product Research Research Software Feedback Software 141

Userpilot

FEBRUARY 4, 2022

If you ask any sales rep, they’ll all tell you the same thing: the SaaS sales process is absolutely grueling! Today, we’re going to walk you through the top techniques you should implement into your SaaS sales strategy. SaaS sales can be broken down into three models: self-service, transactional, and enterprise.

Feedback Software 98

Feedback Software Research Software Reporting Tools Onboarding KPIs 98

Userpilot

MAY 16, 2023

Getting paying customers for your SaaS business can be a challenging and complicated endeavor. However, the time-tested strategy of SaaS email marketing has proven to be a reliable method of driving product growth. Software companies need to use targeted emails instead of sending the same message to every user.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

UX Studio

NOVEMBER 26, 2018

But by doing the right research at the right time, you can get the information you need to advance. Easier said than done… Is it not just a question of market research vs user research? We wrote this to help you choose the right research methods more easily. How do we combine market research and user research?

User Testing 107

User Testing Market Research Product Research Research Software 107

Userpilot

APRIL 30, 2021

If you’re looking to scale up your SaaS business , you may have considered hiring a marketing agency. Rather than hiring a bunch of marketing people in-house and figuring out a process from scratch, it can sometimes be more cost-efficient to hire an agency, plug your business model into their existing systems, and press play.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Userzoom

JANUARY 28, 2020

This week, we’ll look at how user researchers can get started with accessibility testing, design and compliance. . As a UX researcher, you are intimately familiar with identifying and solving problems. If you’re just starting out with web accessibility, you can do a lot by yourself with free tools and a little common sense.

User Testing 92

User Testing Research Software Product Research Customer Experience 92

Intercom, Inc.

JULY 4, 2019

Leaders have to get out of the business of saying: “I have this solution in my head. Josh: I’ve spent about 30 years in the technology industry, most of that time working as a user experience designer. It might be some kind of research. Change is much easier for teams and much harder for leaders. We don’t know.

User Testing 212

User Testing Customer Experience Feedback Software Research Software 212

Userzoom

NOVEMBER 27, 2019

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. UX Researcher | GrubHub. “It

User Testing 92

User Testing Product Research Customer Feedback Research Software 92

The Product Coalition

JANUARY 8, 2023

By the way, it also works for other strategic decisions like a roadmap, OKRs, or deciding on a new org structure. Once you have a new version of the product strategy (or roadmap, or OKRs) it is important to start telling it from the top again. It read “we focus on the SaaS market”.

Product Strategy 147

Product Strategy Strategy Research Software Product Research 147

The Product Coalition

JANUARY 5, 2021

Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers. Providing an idea management system is a good starting point.

Product Research 136

Product Research Technical Advisors Customer Experience User Testing 136

Centercode

JUNE 4, 2019

Experiencing technology firsthand is central to our mission here at Centercode. That’s why when our CEO Luke brought the Oculus Quest all-in-one VR system into the office, we did what any dedicated tech enthusiasts would do: we took turns playing Beat Saber. Was it entirely in the name of research? I’ll let you decide that one.

User Testing 66

User Testing Product Research Research Software Feedback Software 66

Usersnap

JULY 1, 2020

It’s been 2 years since we at Usersnap started developing a tool for Customer Experience. For research purposes, we talked to many experts, interviewed a large number of potential customers, and even built a community ! We learned a lot and shared our findings on our blog through stories and ebooks. Too many numbers and words?

Data Visualization 98

Data Visualization Reporting Tools Customer Experience User Testing 98

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

UX Studio: Product Management

MAY 23, 2018

TRIGO Group offers quality solutions, mainly focusing on the automotive, aerospace and other transport industries. This took ten months for the team including a UX researcher and a UX designer from UX studio, and a dedicated Trigo marketing team sharing responsibility for the development. Market analysis and product research.

User Testing 96

User Testing UX Research Software Product Research 96

Under 10 Consulting

JANUARY 2, 2020

Each team uses different templates and tools from different sources. The idea is to systemize the department instead of relying on each team or individual to develop and implement their own best practices. . ProductOps examines and standardizes processes with common templates and tools. Evaluate and manage departmental tools.

Data Visualization 87

Data Visualization Reporting Tools Analytic Tools Research Software 87

Userzoom

NOVEMBER 18, 2019

These include: ‘Integrating user research into product development’ is the number one challenge faced by 64% of our respondents, last year it was ‘securing resources and budget’. But how can you get research into this early stage? Centralized UX teams are decreasing as more UXers are embedded throughout the product line.

User Testing 91

User Testing Product Research UX Data Visualization 91

Gainsight

JANUARY 6, 2023

As the business world prepares to weather this year’s economic headwinds, savvy SaaS organizations are doing more than battening down the hatches. We compiled our best product experience resources from last year, including blogs, ebooks, webinars, and more. Benchmark: Product Roadmapping With Product Experience Data.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Research Software 52

Usersnap

FEBRUARY 6, 2021

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 52

Feedback Software Research Software User Testing Analytic Tools 52

BrainMates

APRIL 21, 2020

We create and publish roadmaps packing quarter after quarter with sizeable initiatives. We write lengthy market and product requirements detailing the solution we want, “supported” by overly ambitious business cases. Whether the solution we’ve defined is the most effective to sufficiently address the problem?

Onboarding KPIs 80

Onboarding KPIs Product Research Reporting Tools User Testing 80

The Product Coalition

NOVEMBER 30, 2020

You can sign up here and join 28k other subscribers Download the 71 Product Owner Interview Questions Ebook The free 71 Product Owner Interview Questions PDF is not merely listing the questions, but also contains background information on: Why the questions are useful in the process, and… A range of appropriate answers.

Product Research 95

Product Research User Testing Research Software Feedback Software 95

Usersnap

FEBRUARY 6, 2020

As a result, it’s important for leaders in SaaS and E-commerce businesses to constantly improve customer experience to stay competitive. Customer experience feedback platform Usersnap is all about enabling great CX for e-commerce and software companies. How to Use Product Feedback to Boost Customer Experience. By Usersnap.

Feedback Software 49

Feedback Software Research Software User Testing Analytic Tools 49

Centercode

FEBRUARY 11, 2021

And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019. Purchases Are More Research-Driven. They’ve done their research, they’ve read reviews, they’ve weighed their options.

User Testing 98

User Testing Technical Review Customer Experience Product Research 98

Centercode

FEBRUARY 18, 2021

In the early 90s, the technological landscape was a very different place. And the idea of a home filled with technology that could wirelessly communicate not only with you but other pieces of technology was, for most, as out of reach as something on the Jetsons. Internet access wasn’t available in the average household.

Customer Experience 59

Customer Experience User Testing Feedback Software Customer Feedback 59

The Product Coalition

JUNE 28, 2020

cioruk on Unsplash You just finished working on your strategic roadmap. You invested in research, clearly outlined your assumptions, and made sure all the dots are connected. You completed your planning and started applying the new roadmap to the upcoming sprints. You presented it to everyone relevant and got great feedback.

User Testing 84

User Testing Customer Experience Leadership Product Research 84

The Product Coalition

FEBRUARY 12, 2020

You can blame the global economy and the need to work with a variety of timezones simultaneously, or the technology which allows us to stay connected 24/7. The big “2020 roadmap planning” as well as the small “ping the CEO about X”. I use Trello for my list, but you can pick any other tool (or pen and paper). It’s endless?—?there

Customer Experience 84

Customer Experience Product Manager Product Management User Testing 84

Gainsight

JANUARY 30, 2023

The world of SaaS has similarly been turned upside down. Deploying In-product Communications to Guide the User Experience Guides, knowledge centers, and surveys are well-known and widely used tools to help customers learn and succeed with a product. Gone are the days when growth at any cost was the most reliable road to success.

Data Visualization 52

Data Visualization Customer Experience Research Software Product Research 52

Under 10 Consulting

JANUARY 29, 2020

For example, let’s say you make health information systems. Your own customer research (such as win/loss analysis) should reveal the conditions that are optimal for your product. Get your hands on that research note. Site-scraping and social media and analyst research notes can only tell you so much. Roadmap to Revenue.

User Testing 69

User Testing Research Software Software Review Naming 69

ProductPlan

SEPTEMBER 30, 2021

We conduct customer research and stakeholder alignment so we can figure out what matters. We can then choose a few items worthy of making the product roadmap rise to the top. While these tools often help, there’s an inherent risk to them as well. They unpack their pain points to get to the root cause. Meaningful.

Strategy 52

Strategy User Testing Product Research Customer Experience 52

Centercode

NOVEMBER 20, 2019

And with retailers continuing to offer massive discounts, you can bet your bottom dollar that consumers will be spending millions on technology. The Centercode Research Team surveyed over 4000 consumers about their attitudes toward popular tech gifts. Download the Delta Testing 101 Ebook.

User Testing 56

User Testing Product Research Customer Feedback Customer Experience 56

Revulytics

AUGUST 8, 2019

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. You said we need to focus on problems, not solutions. They’re solutions people. Development and marketing are better “solutions people” than product managers.

Product Research 54

Product Research Research Software User Testing Reporting Tools 54

Under 10 Consulting

DECEMBER 28, 2019

You may have some familiarity with the product from your past research. You can probably find some customer documentation and help screens, release notes, product plans, sales and conference presentations, white papers and ebooks, and sales enablement tools. Review the product roadmap. Know your new product.

Technical Review 52

Technical Review White Paper Product Manager Product Management 52

The Product Coalition

JUNE 8, 2020

In my strategic roadmap guide I said you should always start with a business goal, and state it as clearly as possible. For example, let’s say that you are building a system to help eCommerce companies deliver a personalized shopping experience. That’s true regardless of how quickly you define it. If it’s unclear to you?—?ask

Strategy 78

Strategy Product Research Customer Experience User Testing 78

The Product Coalition

DECEMBER 11, 2023

I have been working with this system of three weekly goals for two decades now. Thinking about the outcome in advance is a magical tool to up your performance. If you are meeting a new customer for the first time, it is harder to know in advance what is most important for them, even if you have done your research.

User Testing 78

User Testing Research Software Customer Experience Systems Review 78

Gainsight

OCTOBER 14, 2022

Hayer and Van Lew sat down with Chris Bohle, Director of Value Consulting and Strategy at Gainsight, to talk about all things ROI—specifically how customers see a return on their investment in your solution. The Gainsight team identified six pain points through research and conversations with industry leaders: Visibility.

User Friction 52

User Friction Engineering Customer Experience User Testing 52

ProductPlan

APRIL 25, 2023

Product managers own the vision, strategy, and roadmap for the product(s) they manage. This entails customer and market research, internal prioritization exercises, and tying back product goals and metrics to organizational targets and KPIs. Product operations staff focus on processes and systems at the portfolio level.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

They look at listening trends at both the platform level and the individual user level. Over my career, I've done my best to shape my engineering skills to be able to one day work directly in autonomous vehicle technology. It was an Android tablet at its core and failed to highlight its capabilities beyond reading ebooks.

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52