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What does it really take to build a business around customer experience? In a recent episode of Behind the Strategy: CX Leadership in Action , Alchemer CMO Bo Bandy sat down with Company Sage CEO Andrew Pierce and COO Jeff Cummings to unpack how they’ve turned CX into a strategic advantage. Company Sage helps entrepreneurs and small businesses start, manage, and grow their companies, handling everything from entity formation and compliance to back-office support.
Building without validating wastes time. In this episode of How I PM, Michael Ionita, CEO of LFG Solutions and YouTuber, shares practical ways to test your product ideas before writing any real code. Michael’s Four Keys to Testing Before You Build: Run Painted Door Experiments Present a clickable version of a future feature. If users engage, follow up with questions.
Introduction Running hundreds of experiments each year is a sign of a mature, data-driven organization – but it also comes with challenges. How do you ensure that every test is running smoothly, and that critical issues don’t slip through the cracks? At AB Tasty, we’ve listened to our clients’ pain points and are excited to announce the launch of Experiment Health Check : a new feature designed to make experimentation safer, smarter, and more efficient.
Snap, Crackle, and Pop. The Three Stooges. The final trio of Destiny’s Child. There’s just something about threes that stick. And when it comes to community, the same pattern shows up—whether you’re trying to prove ROI or pitch your executives on why this work matters. I’ve lost count of how many times I’ve been asked to prove the value of community.
ETL and ELT are some of the most common data engineering use cases, but can come with challenges like scaling, connectivity to other systems, and dynamically adapting to changing data sources. Airflow is specifically designed for moving and transforming data in ETL/ELT pipelines, and new features in Airflow 3.0 like assets, backfills, and event-driven scheduling make orchestrating ETL/ELT pipelines easier than ever!
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lenny’s Podcast | How I AI | Lennybot | Lenny’s Reads | Courses | Swag Subscribe now Annual subscribers now get a free year of Bolt, Perplexity Pro, Notion, Superhuman, Linear, Granola, and more.
Source: jasdeogan.com Content design. The somewhat forgotten practice that guides users from A to B. That structures information. That plays a simple yet powerful role in shaping user experience (UX). The unsung hero of design that very rarely receives the recognition it deserves. But why? Why does content design continue to remain undervalued, but more importantly, what can we do to help it get the attention, love, and respect it deserves?
Source: jasdeogan.com Content design. The somewhat forgotten practice that guides users from A to B. That structures information. That plays a simple yet powerful role in shaping user experience (UX). The unsung hero of design that very rarely receives the recognition it deserves. But why? Why does content design continue to remain undervalued, but more importantly, what can we do to help it get the attention, love, and respect it deserves?
If you’re a premium subscriber Add the private feed to your podcast app at add.lennysreads.com Read the post Ben Erez is a former PM at Facebook, the first PM at multiple startups, and now a full-time interview coach and educator. In this episode, he shares the five-part framework he’s used to help hundreds of PMs land roles at top companies.
Grammarly has acquired AI email client Superhuman with plans to develop AI agents for emails leveraging Superhuman's technology. The move aims to enhance Grammarly's email-related features and improve user experience in managing emails efficiently. The post Grammarly acquires Superhuman to boost AI email capabilities appeared first on nextbigwhat.
Thanks to advancements in smart technology, manufacturing leaders are witnessing a fundamental shift in how products come to life. Is your business ready to embrace the shift towards smart manufacturing?
Amazon celebrates reaching 1 million robots in its fleet and introduces a generative AI model to enhance their efficiency. The new AI technology is set to revolutionize the operational capabilities of the robots, streamlining processes and increasing productivity within Amazon's facilities. The post Amazon Deploys 1 Millionth Robot, Unveils New AI Model appeared first on nextbigwhat.
When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
I listened to the recent Latent Space podcast episode with OpenAI ’s Noam Brown. It was, as usual for Shawn “swyx” Wang and Alessio Fanelli , a great conversation, among its topics the power of reasoning models such as OpenAI’s o1 and o3. I was struck by this comment from Brown: One thing I’m surprised by is how many people don’t even know that o3 exists.
Cloudflare is beta testing a pay-per-crawl program to deter bots from endlessly scraping websites, aiming to make it financially unfeasible for AI scrapers to operate. This feature charges bots for each crawl they make, potentially reducing the prevalence of scraping activities. The initiative could help protect website content and intellectual property from being exploited by automated scraping bots.
My family came to America from Ireland in the early 20th century, fleeing famine and poverty. This country promised a chance to build a better life. My grandfather applied for a job at a laundry, barefoot. The manager loaned him the money to buy shoes, then hired him. My grandfather retired as a machinist at GE, having put all five of his children through college.
Satya Nadella emphasizes the importance of using AI to address real-world issues, shifting focus from just demonstrations. Microsoft recently announced job cuts, with more layoffs expected in July. The post Microsoft CEO Satya Nadella Focuses on AI for Real-World Problem Solving After Job Cuts appeared first on nextbigwhat.
Speaker: Claire Grosjean, Global Finance & Operations Executive
Finance teams are drowning in data—but is it actually helping them spend smarter? Without the right approach, excess spending, inefficiencies, and missed opportunities continue to drain profitability. While analytics offers powerful insights, financial intelligence requires more than just numbers—it takes the right blend of automation, strategy, and human expertise.
A survey reveals that a significant number of US professionals believe that artificial intelligence will replace their jobs within the next three years. The survey findings highlight concerns about job security and the impact of AI on the workforce. Companies may need to address these fears and provide training opportunities to help employees adapt to the changing technological landscape.
Sam Altman, CEO of OpenAI, expressed concerns over Meta's aggressive talent poaching strategy in a leaked memo to OpenAI researchers, warning of potential deep cultural problems. Altman emphasized the importance of having 'missionaries' who are driven by a shared vision, rather than 'mercenaries' motivated solely by financial gain. The memo sheds light on the ongoing competition for AI talent among tech giants like Meta.
Atlassian, Intuit, and AWS are strategizing for a future where AI agents will interact with APIs, as discussed in the Women in AI breakfast event. Technologists from these companies shared advice based on their experience with AI agents, highlighting the importance of preparation for this evolving technology landscape. The post Enterprise Giants Preparing for AI Agents to Call APIs appeared first on nextbigwhat.
A recent survey reveals that SEO organizations are increasingly incorporating artificial intelligence (AI) into their search strategies. AI is being used for various tasks such as content creation, optimization, and analyzing search performance. This shift towards AI in search has the potential to revolutionize the way SEO is conducted and improve overall search performance for businesses.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Social platform X is testing a program where AI chatbots can create Community Notes, a feature popularized during Elon Musk's leadership of the platform. The pilot aims to streamline the creation of these notes, enhancing user engagement and interaction on the service. The post X Pilots AI Chatbots for Community Notes Generation appeared first on nextbigwhat.
OpenAI clarifies it has no immediate intentions to utilize Google's AI chips for its products, following reports suggesting a shift towards using competitors' technology. The AI lab's decision comes amidst increasing demand for AI solutions and advancements in chip technology. The statement highlights the competitive landscape in the AI industry and the strategic decisions companies make regarding technology partnerships.
xAI, Elon Musk's AI company, secured a total of $10 billion in funding, split evenly between debt and equity, according to a statement from Morgan Stanley. This significant investment is poised to fuel xAI's advancements in artificial intelligence technology and potentially revolutionize various industries. The financing round signals strong investor confidence in Musk's vision for the future of AI.
Sam Altman, CEO of OpenAI, expressed concerns over Meta’s aggressive talent poaching strategy in a l The post #ChiefAIOfficer Newsletter: Sam Altman: Mercenaries vs Missionaries; Grammarly acquires Superhuman appeared first on nextbigwhat.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
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