Wed.Jul 27, 2022

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Website redesign: a comprehensive guide for your success

UX Studio

Did you know that 50% of internet users consider the website design to be deciding for a compelling brand image? If it’s outdated, doesn’t work well on all devices, and so on, it can influence visitors’ perception of your brand. So much so that they start wondering if they should trust your business or not. Sometimes a few simple and quick adjustments can solve your problems.

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Active vs Passive Customer Feedback: Which is Better for SaaS?

Userpilot

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Let’s jump right in. TL;DR. Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience. Both active and passive approaches give you valuable insights, and you need them to balance your customer feedback strategy.

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Bringing energy to your team ??

Business of Software Conference

Energy. Bringing the right energy to your team is important. Positive energy breeds positive results. Equally, negative energy leads to disengagement, burnout, lack of focus and aimlessness. You’ve experienced both right? Elizabeth O’Neill shares a brand new talk ‘ Founder Energy and Team Energy ‘ You will learn why founders and leaders have an outsized impact on their team’s energy levels and more important, how you can manage your own and your team’s energy.

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Why Human-Led And Digital-Led CS Are Not At Odds

Gainsight

This article originally appeared in Forbes. Until recently, digital-led customer success was generally regarded as a younger, less attractive sibling of human-led customer success (CS). Often, digital CS was adopted as either an afterthought or as a segmentation strategy targeting client groups too small to be cost-effectively served with higher-touch, human-driven CS models.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Digital experience vs. user experience

TryMyUI

So, digital experience and user experience are trending buzzwords right now. But what does it mean? And how can it benefit you? In this article, we are going to explore what user experience and digital experience are, and what the difference between them is. The post Digital experience vs. user experience appeared first on Trymata Blog.

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ONE THING on Roadmap Collaboration

Product Culture

“Many of us use roadmaps as one-way communication to stakeholders, but the real magic happens when you work collaboratively WITH your stakeholders.”. Subscribe to my weekly Nano-letter: Sign Up. Subscribe to One Thing Weekly. Name. *. First Name. Last Name. Email. *. Our Privacy Policy. *. You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

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Two Common Mistakes Made by CPOs and How You Can Avoid Them

Gainsight

This article originally appeared in FastCompany. Being a chief product officer isn’t easy. Not only must you focus on areas such as user experience, strategy, and analytics, but you also need to care about how the product is built, marketed, sold, and serviced. Put another way: You interface both with customers and colleagues, and you’re judged on both the product and the business.

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Product Operations: How Do We Know if it is Even Working

ProductPlan

Product operations may be the new kid on the block for product teams, but they’re becoming a much more common fixture. According to our 2022 survey , 32% of all companies now have a product operations person or team on their staff, trending even higher for larger organizations. Moreover, our survey concluded that improving communication between the product team and stakeholders topped the list of responsibilities at 58%.

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5 Reasons to Attend Pulse’s Community Track

Gainsight

With an education-packed two days of Pulse, it may be hard to narrow down your list of which sessions to attend. We might be biased, but here are five reasons why we think you won’t want to miss the community track this year. It’s the first year with a HUGE community emphasis and an impressive list of speakers. As most know, Gainsight acquired inSided in January of this year.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Digital experience vs. user experience

TryMyUI

So, digital experience and user experience are trending buzzwords right now. But what does it mean? And how can it benefit you? In this article, we are going to explore what user experience and digital experience are, and what the difference between them is. The post Digital experience vs. user experience appeared first on TryMyUI Blog.

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Reveal Roadmap 2022-2023

Reveal

Reveal Embedded Analytics. Data Analytics Build for Embed – Simple. Fast. Predictable. . That is our headline for Reveal.??Ever since we launched?our? embedded analytics ?product,?we’ve?had 3 main goals:??. Fast & Easy Integration ?–?Provide an easy-to-integrate data analytics solution that customers?can integrate into their existing applications with no added requirements.?

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6 Steps for Launching a Seamless UX Mentorship Program

dscout People Nerds

Offering a UX mentorship program at your company can hugely benefit everyone involved—but there are some pitfalls to avoid.

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How to Mock Data in Angular Applications

Modus Create

It’s common to use APIs when working with external data sources on some features in Angular. However, you may occasionally work on a feature in parallel without immediate access to the database or API. Or, you might just be experimenting with ideas on a prototype. In such situations, you can fake a data source or mock the data to fulfill your immediate need and focus on your Angular project instead.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Ensuring Intercom’s interoperability for enterprise customers

Intercom, Inc.

As companies and their headcounts grow, so do their tech stacks. The scale of enterprise businesses makes them inherently complex – they rely on a suite of tools tailored for specific workflows. Users spend far too much time jumping from app to app, hindering productivity. . This is the fourth post in a content series exploring Intercom’s investment in supporting enterprises.

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Product Lifecycle Marketing 101: What Is It, the 5 Stages, and Marketing Strategies for Each Stage

Userpilot

Ever wondered why product lifecycle marketing is that important for SaaS? Every product goes through a life cycle from the moment it enters the market until the end. The marketing plan must include strategies for every phase of a product’s lifecycle to be successful. In this article, we will be covering everything you need to know about the product life cycle.

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Leverage skip logic to improve the quality of your surveys

Usersnap

Poor design and a lack of branching questions make many surveys tedious, diminishing the quality of the data they obtain. Using the power of skip logic, anyone can take surveys to the next level with powerful integrations, skip logic and conditional branching, and a simple interface that puts powerful tools in your hands and maximizes positive survey results for SaaS companies.

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How Business Cases as Experiments Change the Project Portfolio Decisions

Johanna Rothman

My clients all have too much work to do. So they ask the product or project leaders to write a business case for each effort. The clients claim this information helps them decide which work to do and not do. However, everyone knows each business case is at least partially fiction. That's because the writer is supposed to include the estimates of time, cost, and ROI (return on investment).

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Exploring PerfDog Whitepaper 2024: Unlock the Power of Performance Testing

Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

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Disruptive vs. radical innovation: why both are great for business

Nulab

Businesses and entrepreneurs are always looking for the next big thing, the next innovation that will take them to the top. But what exactly is innovation, and what are the different methods of achieving it? And most importantly, how can you leverage innovation to expand your business? Let’s take a closer look. What is innovation? Innovation means introducing something new or doing something differently.