Tue.Dec 13, 2022

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What Is Product Experience & Why Does It Matter?

Product Management University

Product experience is a vital part of product design and development. Your product should be able to make customers measurably better at specific job tasks that are critical to their success, for sure, but does it do so easily and efficiently, and even more importantly, do those customers actually enjoy using it? Product experience takes into account how your product delivers ideal customer outcomes and the manner in which it eliminates obstacles.

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Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function

Mind the Product

Lately it feels like no matter where you look, there’s always someone talking about Product Ops. But few people are asking: Does it actually need to exist? Antonia Landi, Product Operations Leader dives deep into this emerging role. [.] Read more » The post Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function appeared first on Mind the Product.

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Plan and Pace Activities Like a Pro With the 5 Chapters of Workshop Design

The Product Coalition

In a recent poll, many of my fellow facilitators shared that the most challenging part of designing a workshop lies in picking the right methods and activities to apply, then pacing against them. Hey, I get it! As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. It’s our job to get them from A to B, ideally using the best-fit activities to help solve the problem at hand (and without running out of time).

Workshop 127
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Bringing products to market – Lea Hickman on The Product Experience

Mind the Product

New products get tested and brought to market every day across different scales and sectors. What are the most essential go-to-market keys to make a product launch successful? There was no one better to discuss this with than Lea Hickman, Partner at Silicon Valley Product Group who joins us on the podcast to discuss bringing products to market. [.] Read more » The post Bringing products to market – Lea Hickman on The Product Experience appeared first on Mind the Product.

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Provide Real Value in Your Applications with Data and Analytics

The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

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Use ‘Diffuse Mode’ This Christmas: How To Come With Fresh Ideas Into the New Year

The Product Coalition

As we approach the festive period, a reminder that Product Managers need to use periods of downtime to compute the bigger picture, using a… Continue reading on Product Coalition ».

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Software Delivery Isn’t Linear: Value Based Decision Making at Sustainably

The Product Coalition

Product leader Kristina Philip shares lessons and stories about building software to advance social philanthropy. Continue reading on Product Coalition ».

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One Important Communication Skill Every Product Manager Needs to Improve

Gocious Blog

Product managers need a variety of skills to excel in their positions, including the ability to be organized, creative, punctual, collaborative, and effective communicators. Of all the skills that a Product Manager must exhibit during the product development process, effective communication is the most vital to success. From product ideation to completion, good communication is necessary.

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Stop Wishlist Backlogs. They Only Create Waste.

The Product Coalition

There’s a better way. Continue reading on Product Coalition ».

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‘Faster horses’? What to do instead of asking users what they want

Mixpanel

‘Faster horses’? What to do instead of asking users what they want. I’ve talked to a lot of users, ranging from users of apps to professional services. And one thing I’ve learned when trying to understand their wants and needs is this: Asking users what they want from a product (and believing them at face value) is a fool’s errand. That’s not to say user interviews and other forms of market research are a waste of time.

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Secure SaaS Success: Embedded Finance as a Competitive Advantage

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

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The Product Development Life Cycle – How Companies Stay Ahead of the Curve by Listening to Customers

Usersnap

Every product goes through stages. Like in the Odyssey, there’s a beginning, a middle, and in most cases, an end. However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. We call it the product development life cycle. Knowing where you are, and where you’re going is crucial to setting and achieving goals.

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Onboarding UX Best Practices For SaaS Products

Userpilot

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it? Let’s get started! TL;DR.

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Stock Your Facilitation “Go-bag” With These Tools So You’re Prepared for Almost Anything

The Product Coalition

Have you ever showed up to lead a workshop and found that all the whiteboard markers were dried out? Or nobody brought pens? Or there wasn’t any paper on hand for sketching exercises? With the return of more in-person work comes the return of more in-person workshops, and that means that we facilitators need to be prepared with the right toolkit for live gatherings.

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How to Use NPS to Improve Customer Experience For Different Types of Customers

Userpilot

How can you use net promoter score surveys to improve every customer interaction and boost engagement ? In this article, we’ll cover: What the net promoter score is and how the net promoter system works? How to calculate net promoter score with a simple formula. How to build an NPS program to measure customer experience. Ways to improve the customer experience for promoters, passives, and detractors.

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Deliver Mission Critical Insights in Real Time with Data & Analytics

In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

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Infographic: 6 factors that put high performing product organizations above the rest

ProductBoard

6 factors shared by highly effective product organizations Productboard recently commissioned Forrester Consulting to conduct a new study, The Business Impact Of Investing In Product Management, that provides a deep analysis of the relationship between investing in product management and the performance improvements that makes possible – a crucial equation in an increasingly uncertain environment.

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Product Analytics Dashboard: Which Metrics to Track and How to Create One

Userpilot

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS. An easy two-step process to build an analytics dashboard.

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A Holiday Wish List From Your Software Team

Split

Tis the season for giving. In many companies, that means exchanging fruit baskets, sending holiday greetings, and sometimes passing along things your coworkers don’t really need. Wait just a minute, Product and Engineering Managers! Before you treat your team to gift cards from the Outback Steakhouse, here are a few things the gang could really use.

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How to Identify and Remove Friction Points to Stop Churn

Userpilot

Attrition is definitely an enemy of many organizations. If you’re interested in driving product growth , you need to learn to remove it from your customers’ life. Reducing friction points in your product and business will: Streamline the sales process. Help customers adopt your tool faster. Result in improved customer experience. Increase retention and potentially lead to customer loyalty.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.