Product Management University

DECEMBER 13, 2022

Product experience is a vital part of product design and development. Your product should be able to make customers measurably better at specific job tasks that are critical to their success, for sure, but does it do so easily and efficiently, and even more importantly, do those customers actually enjoy using it? Product experience takes into account how your product delivers ideal customer outcomes and the manner in which it eliminates obstacles.

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Customer Experience Onboarding KPIs User Testing Customer Feedback 147

Mind the Product

DECEMBER 13, 2022

Lately it feels like no matter where you look, there’s always someone talking about Product Ops. But few people are asking: Does it actually need to exist? Antonia Landi, Product Operations Leader dives deep into this emerging role. [.] Read more » The post Whose job is it anyway? The rise of Product Ops and why it deserves to be an independent function appeared first on Mind the Product.

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Development 159

The Product Coalition

DECEMBER 13, 2022

Have you ever showed up to lead a workshop and found that all the whiteboard markers were dried out? Or nobody brought pens? Or there wasn’t any paper on hand for sketching exercises? With the return of more in-person work comes the return of more in-person workshops, and that means that we facilitators need to be prepared with the right toolkit for live gatherings.

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Workshop Presentation Information Leadership 142

Mind the Product

DECEMBER 13, 2022

New products get tested and brought to market every day across different scales and sectors. What are the most essential go-to-market keys to make a product launch successful? There was no one better to discuss this with than Lea Hickman, Partner at Silicon Valley Product Group who joins us on the podcast to discuss bringing products to market. [.] Read more » The post Bringing products to market – Lea Hickman on The Product Experience appeared first on Mind the Product.

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Marketing Product Research Product launches Testing 150

Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System

Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.

Finance

The Product Coalition

DECEMBER 13, 2022

There’s a better way. Continue reading on Product Coalition ».

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Technology Startups Agile Product Management 140

The Product Coalition

DECEMBER 13, 2022

Product leader Kristina Philip shares lessons and stories about building software to advance social philanthropy. Continue reading on Product Coalition ».

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Technology Agile Development 136

Gocious Blog

DECEMBER 13, 2022

Product managers need a variety of skills to excel in their positions, including the ability to be organized, creative, punctual, collaborative, and effective communicators. Of all the skills that a Product Manager must exhibit during the product development process, effective communication is the most vital to success. From product ideation to completion, good communication is necessary.

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Product Management Product Manager Management Management 96

The Product Coalition

DECEMBER 13, 2022

In a recent poll, many of my fellow facilitators shared that the most challenging part of designing a workshop lies in picking the right methods and activities to apply, then pacing against them. Hey, I get it! As guides, we want so badly to steer our teams in the right direction and toward the best possible outcomes. It’s our job to get them from A to B, ideally using the best-fit activities to help solve the problem at hand (and without running out of time).

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Workshop User Testing Weak Development Team Customer Experience 134

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it? Let’s get started! TL;DR.

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Onboarding KPIs Feedback Software UX Data Visualization 84

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Data Visualization

The Product Coalition

DECEMBER 13, 2022

As we approach the festive period, a reminder that Product Managers need to use periods of downtime to compute the bigger picture, using a… Continue reading on Product Coalition ».

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Product Management Product Manager Management Management 127

Userpilot

DECEMBER 13, 2022

How can you use net promoter score surveys to improve every customer interaction and boost engagement ? In this article, we’ll cover: What the net promoter score is and how the net promoter system works? How to calculate net promoter score with a simple formula. How to build an NPS program to measure customer experience. Ways to improve the customer experience for promoters, passives, and detractors.

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User Testing Customer Experience Customer Feedback Feedback Software 84

Mixpanel

DECEMBER 13, 2022

‘Faster horses’? What to do instead of asking users what they want. I’ve talked to a lot of users, ranging from users of apps to professional services. And one thing I’ve learned when trying to understand their wants and needs is this: Asking users what they want from a product (and believing them at face value) is a fool’s errand. That’s not to say user interviews and other forms of market research are a waste of time.

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User Testing Data Visualization Analytic Tools Research Software 64

Userpilot

DECEMBER 13, 2022

A product analytics dashboard helps you visualize user behavior, so you can make informed decisions on how to improve product engagement. In this article, we cover the following: Why you need an analytics dashboard. The types of metrics to track in your dashboard. The most common analytics dashboards in SaaS. An easy two-step process to build an analytics dashboard.

Data Visualization 79

Data Visualization Analytic Tools Onboarding KPIs Dashboard 79

Speaker: David Warren and Kevin O'Neill Stoll

Transitioning to a usage-based business model offers powerful growth opportunities but comes with unique challenges. How do you validate strategies, reduce risks, and ensure alignment with customer value? Join us for a deep dive into designing effective pilots that test the waters and drive success in usage-based revenue. Discover how to develop a pilot that captures real customer feedback, aligns internal teams with usage metrics, and rethinks sales incentives to prioritize lasting customer eng

User Testing

ProductBoard

DECEMBER 13, 2022

6 factors shared by highly effective product organizations Productboard recently commissioned Forrester Consulting to conduct a new study, The Business Impact Of Investing In Product Management, that provides a deep analysis of the relationship between investing in product management and the performance improvements that makes possible – a crucial equation in an increasingly uncertain environment.

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Consulting Product Management Product Manager Management 52

Userpilot

DECEMBER 13, 2022

Attrition is definitely an enemy of many organizations. If you’re interested in driving product growth , you need to learn to remove it from your customers’ life. Reducing friction points in your product and business will: Streamline the sales process. Help customers adopt your tool faster. Result in improved customer experience. Increase retention and potentially lead to customer loyalty.

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Analytic Tools Research Software Feedback Software Data Visualization 74

Usersnap

DECEMBER 13, 2022

Every product goes through stages. Like in the Odyssey, there’s a beginning, a middle, and in most cases, an end. However, for products, these stages are related to understanding the problem that you want to solve, how you can approach it, what can be improved and how to stay relevant. We call it the product development life cycle. Knowing where you are, and where you’re going is crucial to setting and achieving goals.

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User Testing Customer Feedback Product Research Customer Experience 52

Split

DECEMBER 13, 2022

Tis the season for giving. In many companies, that means exchanging fruit baskets, sending holiday greetings, and sometimes passing along things your coworkers don’t really need. Wait just a minute, Product and Engineering Managers! Before you treat your team to gift cards from the Outback Steakhouse, here are a few things the gang could really use.

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Feedback Software Data Visualization Product Research Engineering 40

Speaker: Jay Allardyce, Deepak Vittal, Terrence Sheflin, and Mahyar Ghasemali

As we look ahead to 2025, business intelligence and data analytics are set to play pivotal roles in shaping success. Organizations are already starting to face a host of transformative trends as the year comes to a close, including the integration of AI in data analytics, an increased emphasis on real-time data insights, and the growing importance of user experience in BI solutions.

Data Visualization