Gainsight
APRIL 27, 2022
One hundred slides? A round-robin discussion of our lowest lows? “Sign us up!” said no employee ever. Review time doesn’t have to be dreaded for the customer success team. After all, internal quarterly business reviews (QBRs) can contain helpful information in those slides. They offer benchmarking data, focus on KPIs, and steer priorities for the future.
The Product Coalition
APRIL 27, 2022
A deep dive into compound metrics Continue reading on Product Coalition ».
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dscout People Nerds
APRIL 27, 2022
As researchers, we know we need to do our best to remove bias and practice empathy towards our users. Reshaping traditional personas is one way we can put more focus on inclusivity.
Userpilot
APRIL 27, 2022
Product launch metrics can be easily overlooked while you become busy with product development, marketing efforts, and launch timeline. But tracking these metrics is equally important. A Harvard Business School study found that a staggering 95 % of around 30,000 newly launched products fail. Although the failure rate differs from one industry to the other, the odds of success are 25 to 1 in general.
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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.
Nulab
APRIL 27, 2022
These days, we all associate Netflix with binge-worthy TV shows and on-demand movies. But it wasn’t always this way. The company took a big risk and implemented a highly successful pivot strategy by disrupting the home entertainment industry. Before streaming became a home staple, Netflix began life as a DVD rental service. You’d pay a monthly fee, and Netflix would mail DVDs to your home, so you could watch them at your leisure.
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Mixpanel
APRIL 27, 2022
Partho Ghosh calls himself “customer-obsessed.” It only takes a few minutes of talking with him about what he’s up to at Hootsuite to see how that spills into his work. Since joining as its new Senior Director of Product Growth, Ghosh has been helping to mature the longtime social media management giant’s product-led growth (PLG) strategies.
Strategyzer
APRIL 27, 2022
We see many teams struggle with pricing and validating the viability of their products/services. How do you identify a price customers are willing to pay? What price will enable you to make enough profit? How do you find the right balance?
Product Culture
APRIL 27, 2022
The structure of OKRs is simple: You set a high-level inspiring goal like “Get real traction for our app.” This is your Objective. You then define three or so measures that will tell you if you have succeeded. “Traction” might be measured in terms of users, revenue, or conversion. These are your Key Results and they will depend on your particular company and your product.
Gainsight
APRIL 27, 2022
Every company claims, “you’ll never work somewhere like here” and, “we have the best company Values.”. And I’m sure they are all (mostly) true. But there’s something really special about working at Gainsight—although I may be a little bit biased. I love talking to people. If you casually Google my name, you’ll find thousands of YouTube interviews and podcasts of me blabbering on.
Speaker: Scott Sehlhorst
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
TryMyUI
APRIL 27, 2022
When thinking of usability testing sample size, there are some common mistakes that people make. Those mistakes result in incomplete or incorrect usability testing results. In order to stay away from this problem, we have found the most common usability testing sample size mistakes that you must avoid. Moreover, we will also mention the main causes of these mistakes, along with the proper steps to get rid of them. .
Gainsight
APRIL 27, 2022
Want to prove value and reassure your stakeholders that your product plans are on course? Measuring revenue alone won’t cut it. SaaS companies depend on recurring revenue models to survive and thrive. Now more than ever, you need to nail down net dollar retention (NDR) if you want to push the company forward. What most product leaders and managers don’t realize is there’s a secret formula to boosting net dollar retention—one that uses retention and analytics to propel NDR.
Usersnap
APRIL 27, 2022
This article will show you how to reduce your SaaS churn by following the proven strategy that we have already successfully implemented. So grab your salted caramel iced mocha, and let’s make you the churn hero of the company. For us, it all started in 2020, when our monthly SaaS churn rate was 6.22%, more than double our target benchmark (high pressure, you bet).
dscout People Nerds
APRIL 27, 2022
Everything you need to know to prepare for your next unmoderated study from choosing a research question, to writing the survey parts.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
ProductPlan
APRIL 27, 2022
What is a Greenfield Project? A greenfield project can describe any project that a team starts from scratch. The term comes from real estate, where it conveys the image of a literal green-field site for development, undisturbed by previous construction. Product managers use greenfield to describe developing a new product, as opposed to enhancing or building on an existing product.
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