Thu.Sep 05, 2019

Data-Driven Blunders and how to Avoid Them

Mind the Product

“We are a data-driven company”. You’ll travel far and wide before you find a tech startup that doesn’t pride itself on this claim. It’s become a tech staple – alongside free beer on Fridays, table football, and all the fruit you could dream of.

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How To Structure and Manage Your Product Analytics Team

Amplitude

Over the last fifteen years, I have noticed a pattern. As I have worked with companies, departments, and teams to help them make more data-informed decisions, I have noticed that they usually fall into one of three categories: They fully integrate evidence-based decision-making into how they work.

40 Favorite Interview Questions from Some of the Sharpest Folks We Know

First Round Review

Given the high-stakes nature of every hire, interviewing chops are always in need of sharpening. We’ve spent the past few months reaching out to some of the most thoughtful company builders in our network to pose a simple question: *What’s your favorite interview question to ask and why?

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Q&A with Johanna Rothman on 5 Major Agile Product Traps

Revulytics

Revulytics sponsors a series of Product Management Today webinars featuring innovative ideas from top software product management thought leaders. In these blog posts, we ask the presenters to share their insights - we encourage you to watch the full on-demand webinars for even more details.

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Organizing for Customer Centricity

Speaker: Tatyana Mamut, Head of Product, Nextdoor

Most companies today say they are “customer centric.” Yet many still make decisions primarily based on competitor threats, technical architecture, or executive opinions. So what sets apart those that talk the talk, and those that walk the walk? Join Nextdoor's Head of Product Tatyana Mamut, PhD as she outlines the 7 habits of truly customer-centric companies.

When Your Sprint Planning Meeting Goes Off the Rails

ProductPlan

Ask a room full of agile product managers what comes out of a sprint planning meeting, and most will list two things. The sprint goal: a written summary of what the team expects to complete during the next sprint.

More Trending

Which participant recruitment method should I use for user research?

Userzoom

Technically there are an infinite number of ways you could attempt to recruit participants for your user research.

Creating, cultivating, and maintaining a collaborative culture across global teams

Nulab

Chat apps, project management tools, and other collaborative software are all common ways that global teams interface across offices.

Intercom on Product: Rise of the “keyboard-first” generation

Inside Intercom

?. In the latest episode of Intercom on Product, our SVP of Product Paul Adams and I dive into this question, and unpack what the sudden rise of a new generation of “keyboard-first” apps that focus on speed says about product design and how products evolve over time.

Four Shades of Progressive Delivery

Split

Last week we walked The Path To Progressive Delivery. This week, we go deeper. What goals can we meet with the Four Shades of Progressive Delivery? After you read or watch this week’s episode, you will be better equipped to choose a Progressive Delivery approach that works for you.

Walk a Mile in Your Customer's Shoes

Speaker: Steven Haines, Founder and CEO, Sequent Learning Networks

Product professionals use phrases like "voice of the customer," and "user experience" so often that it can be easy to lose sight of their actual meanings. How can we, as product professionals, learn to keep customers and users at the heart of our work? Join Steven Haines, globally recognized thought leader and author, as he guides us through a memorable journey demonstrating how you can walk a mile in their customer's shoes. He'll explore how, by developing true empathy for your users, you can ensure you're creating the features and products they actually want.

4 Tips For Scaling Customer Experience In B2B

Gainsight

Four out of five B2B companies expect to compete based on CX alone. But will they actually? For most of them, the answer is no. It should come at no surprise that compared to B2C, B2B lags in customer experience (CX). Increased customer expectations, especially when it comes to recurring revenue , mean that B2B companies can’t just drag and drop B2C CX strategies—even mid-touch customers are far too complex and spend far too much in ARR for that to work.

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Top Mobile Collaboration Apps that Highlight Key Product Management Trends

Apptentive

There are 1.8 million apps in the world – and this is the number for the iOS software only! Today, we enjoy the abundance of mobile tools more than ever before. But with so many options, how do we choose the app right for us?

How To Know If You’re Prospect-Centric Or Customer-Centric

Gainsight

What is a customer? It’s a word I’ve typed so often in my job here at Gainsight I find myself accidentally typing it on autopilot half the time I type any word that starts with the letter “c.” ” It’s probably the most used noun on our website and blog, ahead of “outcomes” and “success.” ” But everyone knows what a customer is, obviously. I mean, we do, right? It’s a person who buys a product or service, right?

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Best of Product Management: Advice, Mindset & Roadmaps

UXCam Bluespace

The best articles for Product Managers in the last two weeks. Insights Product Management

How To Take Action on Customer Discovery

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

We all want to build successful products - and that means satisfied customers. Before anything else, you must understand what problems you can solve. The best way to do that is to get out of the building and start asking questions. But how can you make the most of those conversations, and ensure that you walk away with productive insights? Join Nick Noreña, educator, entrepreneur, and currently Innovation Coach and Advisor at Kromatic, as he covers how we can effectively action our findings from customer discovery conversations.

AMA Notes: “Every business is a mathematical function. Master the variables and you are golden.” [with Shashank Mehta of Razorpay]

NextBigWhat

NextBigWhat’s Wednesday AMAs have now become quite a fixture, with some absolute stars of the product and growth community making themselves available to answer a flurry of in-depth questions and queries on topics ranging from growth & analytics to product management. In the week prior to this, we had Deepak Abbot, VP of Product @ Paytm share key insights on what makes the growth tick at Paytm & much more.

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Join us for our first webinar: 10 Features to Get More Out of CardBoard

CardBoard

Topic: 10 Features to Help you get More Out of CardBoard. Description: We’ll go over several features in CardBoard that will turn you into a pro! CardBoard is the industry leading user story mapping tool and digital whiteboard. At the end, we’ll have time for Q&A.Time.