ProductPlan

JANUARY 15, 2019

Agile 76

Agile 76

Alchemer Mobile

JANUARY 15, 2019

Collecting and making sense of mobile customer feedback isn’t a walk in the park for product managers and marketers. There’s a big analytics challenge in pulling in the right sources of information and prepare the right views for leaders and product owners to consume. It can take months to set up a first version and years to get it right as sorting through feedback from different customer segments is difficult, especially as the size of your customer base grows.

User Testing 138

User Testing Customer Feedback Feedback Software Analytic Tools 138

The Product Guy

JANUARY 15, 2019

How to distinguish what you should build from what’s reasonable to build. This discussion will cover validating problems with data, constructing hypotheses, and prioritizing what to test first. In a recent live stream from one of our mentors of The Product Mentor , Taya Page, lead a conversation on this topic. We are always looking for more product mentors from all around the world.

Definition 141

Definition Construction Enterprise Product Research 141

Intercom, Inc.

JANUARY 15, 2019

The promise of chatbots is attractive: enable businesses to grow their revenue, 24/7 and at scale. Today, we’re publishing The Complete Guide to Using Chatbots for Sales to help you get started. Over the last thirty years, how we sell has changed tremendously. Long gone are the days of door-to-door sales and telemarketing (RIP ??). And next to go are the lengthy contact forms, multi-part email chains and delayed callbacks that frustrate salespeople and buyers alike.

Demo 127

Demo Customer Experience Naming 127

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Mind the Product

JANUARY 15, 2019

There aren’t many fixed-term contract roles for product managers in the UK. Job-board figures in major UK cities, including London and Manchester, indicate that just 10% of the market is fixed-term contract work. This is counter to the trend towards portfolio careers across many industries and disciplines, with more and more people feeling the benefit of diverse challenges and more businesses valuing varied expertise.

Product Management 131

Product Management Product Manager Management Management 131

The Product Coalition

JANUARY 15, 2019

(Re)making the case for experimentation & lean principles in building big businesses It’s easy (and intuitive) to associate success with size. Big visions drive big innovations, which, in turn, generate big teams, revenues, and businesses. But, in my experience, it’s most often the little things? —?the little details, learnings, and iterations?

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

First Round Review

JANUARY 15, 2019

Co-founder Nathaniel Ru draws on his experience scaling Sweetgreen to offer startups a clearer window into how rapidly growing companies can stay connected with customers, partners and employees.

Startups 91

Startups Customer Experience 91

Modus Create

JANUARY 15, 2019

With great satisfaction I ended the first week of this New Year with two accomplishments. One, I learned to shoot a gun. Two, I completed a challenging goal at work. I shot two different pistols, and in one hour’s time I learned many new things: how the mechanisms of that piece of machinery work, new muscle memory skills, and new eye-hand coordination.

Software Review 69

Software Review Agile Technical Review Finance 69

TSIA

JANUARY 15, 2019

In part 1 of this two-part blog series, I introduced the DevOps process and discussed the state of DevOps used in B2B technology organizations today. In this article, I’ll make the brief case for the establishing an alignment between the product management process and DevOps, explore what can be learned from such an alignment, and summarize the recommendations to promote a more effective Product Management DevOps engagement.

Product Management 52

Product Management Product Manager B2B Management 52

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

UXCam Bluespace

JANUARY 15, 2019

Evernote uses a combination of three types of onboarding: benefit-oriented onboarding, function oriented onboarding and progressive onboarding.

UX 45

UX 45

TSIA

JANUARY 15, 2019

In part 1 of this two-part blog series, I introduced the DevOps process and discussed the state of DevOps used in B2B technology organizations today. In this article, I’ll make the brief case for the establishing an alignment between the product management process and DevOps, explore what can be learned from such an alignment, and summarize the recommendations to promote a more effective Product Management DevOps engagement.

Product Management 40

Product Management Product Manager B2B Management 40

Centercode

JANUARY 15, 2019

Hundreds of professionals from over 350 companies participated in the 2018 Customer Validation Industry Survey (thanks!). Of those respondents, nearly 50% of those managing customer testing programs were product managers. It makes sense considering that conducting market research, interviewing users, and prioritizing product features fall within the product management wheelhouse.

User Testing 40

User Testing Product Research Customer Experience Customer Feedback 40

TSIA

JANUARY 15, 2019

In part 1 of this two-part blog series, I introduced the DevOps process and discussed the state of DevOps used in B2B technology organizations today. In this article, I’ll make the brief case for the establishing an alignment between the product management process and DevOps, explore what can be learned from such an alignment, and summarize the recommendations to promote a more effective Product Management DevOps engagement.

Product Management 40

Product Management Product Manager B2B Management 40

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research